Renaissance Honolulu Hotel & Spa

Stayed Nov 2025. Wonderful experience! It's modern and clean. Nothing fancy nor grand, but it's got all your essentials such as the 8th floor amenities - gym, outdoor common area, outdoor pool. Shuttle service to Ala Moana, Magic Island, and Waikiki every two hours from 8am-8pm. Staff we encountered were all courteous and friendly. Constantly seeing staff cleaning around the hotel. We requested adjacent rooms and both rooms were ready when we arrived just after noon. Chad was warm and hospitable! The daily resort fee meal credit was a nice touch. Great shopping and food convenient location outside if Waikiki. It was hard to track down housekeeping on some days, and would've appreciated daily top ups on bottled waters, but it was never a huge inconvenience. We are likely to visit again if travelling to Honolulu. Mahalo everyone!

My stay was fantastic! The room was clean and relaxing. The view was great as well! The walk to the nearby amenities and attractions was quick and anything further aways was just a quick uber ride away. The best part of the stay was the staff! Joe helped check me in when I arrived late after a ling flight and was super helpful and made the process quick and easy! All the staff I interacted with were kind and helpful! They really made my stay easy and relaxing! Will definitely be staying here next time I’m in Hawaii!

I’m a long-time Marriott Titanium Elite member, and I decided to give this new property a chance instead of my usual stay at the Waikiki Beach Marriott, where the staff consistently go out of their way to make guests feel valued. Unfortunately, this hotel has been the opposite experience so far — and I’m only on day two of an eleven-night stay, already seriously considering switching hotels.||From the moment I arrived, the tone was off. The front desk attendant was snobby and dismissive, offering no warmth or genuine hospitality. When I asked basic questions, the responses were curt and indifferent — hardly the “Aloha spirit” that Marriott prides itself on.||The amenities situation is equally frustrating. Want a normal cup of coffee? Be prepared to pay $8 at the café for a tiny cup. Looking to relax on the beach? Sure — but only if you pay their $45 per day destination fee for a chair. I also asked about heating up leftovers and was told there isn’t a single microwave anywhere on the property. It’s hard to believe a resort of this caliber would make it impossible to do something as simple as warming up food or making a cup of noodles.||As a Titanium Elite member, I didn’t receive an upgrade or even an acknowledgment of my status. That, combined with the “oh well” attitude from staff, made the lack of effort especially disappointing. To make matters worse, I couldn’t help but notice how the staff seemed much more enthusiastic toward certain guests, greeting them with cheerful “Aloha!” while giving me sideways glances or avoiding eye contact whenever I passed the front desk. It’s subtle but unmistakable — and it makes the stay feel unwelcoming.||At this point, I’m genuinely reconsidering my stay and may move to another Marriott property where guests — especially loyal ones — are treated with respect and appreciation. I really wanted to like this place, but unless things drastically improve, I’ll be checking out early and returning to the Waikiki Beach Marriott, where hospitality is second nature, not an afterthought.

My family had the pleasure to stay at the Renaissance Honolulu for 10 days. Huge kudos to Budi and the entire front desk crew, all the braddahs in the valet, and the entire staff at Sera. Everyone went above and beyond to make me and my family feel welcomed, appreciated, and comfortable during our stay. This is a legit 5 star hotel, with first class amenities and services, especially if you get the residence units with a fully loaded kitchen. We also had the convenience of washer and dryer in unit. And direct Oceanview unit certainly added icing to the cake. If you're looking for the best value in town, this is it. If you're a young family like us, I highly recommend selecting one of the 1-bedroom suites over studio with two queens. There's a huge difference in size and view. We'll definitely return. Thank you to the entire team at Renaissance Honolulu for giving us such good memories to cherish for years to come.

Fantastic location, amazing views and very spacious rooms. The ofuro was so serene and clean and the food and drinks were perfection. We loved the variety at breakfast especially the miso soup. However, the true star of the show was Joe at check in. He answered all our questions, took special care for our anniversary and gave us a variety of local establishments to try for dinner that were all a cut above. We will be sure to book this hotel every time we’re in town.

From the minute I arrived I was transported to another world. The entry was very beautiful and the young doormen were so gracious to run and open the door for me. They were so adorable. I was met by Josheph (Joe) at the front desk who helped my get my room and was so helpful with any questions I had. I explained I was there for medical reasons and he really pumped me up and gave me courage with his words of wisdom and kindness and encouragement that I COULD DO THIS AND GET THROUGH IT. I had already been through a few horrible experiences that morning while traveling to the hotel and he just erased all that stress for me with his above and beyond kindness towards me, I almost cried. Mahalo Joe!! I went to my room and was blown away by how simple and elegant it was. I thought I didn't have an ocean view but when I opened the window, I had a major ocean view! I went to have a bite to eat at the poolside restaurant and waiter Creed was amazing! He was a great server and so friendly to everyone. He made great suggestions on the burger and it was one of the best I've ever eaten! He also made the best homemade lemonade I've ever drank!! Later that night he stopped and talked to me and asked how I'm doing, and was theblemonade ok? I was blown away by the kindness of the workers. It didn't stop there. At the restaurant downstairs, Adam and Harry made my dining experience the best I've ever experienced! The steak was seriously the best I ever had!! Add mashed potatoes to that! Wow, supreme. Expensive yes, but I havent forgot the experience and the flavors and I dont think I ever will!! The kindness and going out of their way to make my stay AMAZING and unforgettable left me with such a good feeling despite the serious medical stuff I was dealing with. The only thing is there was no hot water when I wanted a hot bath, but I didnt even care because everything else was so exceptional. Mahalo to everyone for their kindness and exceptional service and for making me feel part of the "family" in 2 days!! You guys are amazing.

I picked this hotel because I needed a break from Waikiki but still wanted to be near everything and also wanted a kitchen and washer/dryer.||The good:|- The hotel and rooms are fantastic. Everything was clean and updated and felt very luxurious.|- Loved having water bottle filling stations in the hallway.|- The pool deck was beautiful, loved being able to order food there and plenty of places to sit. Very little direct sunlight which was perfect for us so we didn’t have to worry about sunscreen!|- Location worked perfectly for us. Loved that we could easily walk to Walmart and Ala Moana. And it was a less than 10 minute uber to/from Waikiki.|- Food from the restaurants was delicious and fast. We loved that the room service was brought to us in to-go containers, we didn’t have to worry about trays or dishes afterwards.||The not so good:|- Valet parking was not the greatest. Those valet drivers were the hardest workers in the entire hotel and never stopped running, but there’s just not much space for cars so sometimes it took a while.|- Towels for the pool were annoying, you had to go into the spa to get and return them. I wish we’d just brought our own beach towels with us.||We would absolutely stay here again and I recommend it to friends who are looking for someplace outside of Waikiki but still in town.

I stayed here with my girlfriend last August 2024 for 5 days. I neglected to leave a review sooner but I reminisce about this trip so often, I figured better late than never! This is my favorite Renaissance location. Everything about our stay was luxurious. Tim at the front desk was especially kind and helpful throughout our entire stay. Our room was spacious and clean with an amazing view. The rooftop pool and spa were immaculate. The fragrance of the hotel was clean and enticing. Every detail and the design of the room was modern, yet warm and inviting. Camille from the spa was very accommodating and helpful. We had amazing massages, I would say one of the best massages I’ve ever had. The spa amenities included a sauna and cold plunge, as well as an outdoor spa area. I can’t rave enough about how amazing this trip was. I can’t wait to come back!

It was a pleasure to stay at the newest hotel right across the Ala Moana Shopping Mall. We were here for 9 days and had a great time. The staff was very accommodating. Even got our room was upgraded to a partial ocean view and loved it. Two King beds was more than sufficient. We didn't expect to have plumbing issues the 1st night. The shower got clogged up. We put in a call to the front desk. Happy to report the whole issue was taken care of in less than hour. And, no further trouble for the rest of our stay. Valet parking is free for guest. However, overnight parking is pretty hefty $55. There is street parking free after 6pm but you'll have to get up early to move the care to avoid having to pay. If you plan on renting a car, I was told some people rent them as early as possible and then return them by 8pm before the the rental office closes to avoid fees. If you don't like the sand, there is a pool and jacuzzi on the 8th floor complete with several saunas. Lounge chairs are around with a a few grills if you want to bbq. We also took advantage of the washer and dryer to have clean clothes for the next leg of our trip, the Big Island. Walmart is next door. Target is right across the street. The MARA restaurant I heard is great especially since there's not many Mediterranean restaurants. There are many great places to eat nearby. Foodland Market is across the street if you want to get a Poke bowl. Several options for breakfast too. Yelp it. Ala Moana beach is very close by too. The contemporary setting had a very clean aesthetic. Hardwood floors and large bathroom were nice. Standard coffee was made available. Appreciated that. Would definitely like to stay here again on our next trip.

How often does the manager of the valet team go over and above the basic service? In my many years of traveling, I would say not often. It happened at the Renaissance Honolulu this past week. I was talking to Tommy Young, the manager of the valet team and complaining about the high cost of parking at the hotel, which is valet only. Without hesitation he shares with my wife and I that what some guests do is they rent a zip car from DriveHui.com, WHEN they need it, which cuts down on the cost of a rental car and of course the parking fees. He even offered to show us the cars on the 2nd floor that we could rent. Wow, I sure didn't expect that kind of customer service. He was actually thinking on my behalf and my pocket book. We started chatting and we had a lot in common. By the end of our encounter, we felt like we were old friends. I thanked him for all the information and he said "hey, we are family now." I will not forget his kind gesture, even though I will probably still rent a car and use the valet service. Thank you Renaissance for assembling a team that makes us feel we are indeed his ohana. I will be back in May 2025. Mahalo Tommy Young.

A round of applause for this hotel! I was debating back and forth on where to stay for my husband's 40th birthday with our kids since I usually stay in Waikiki area for convenience. For us, we had an exceptional week long experience here! I would 1000% come back and stay here again, and with other friends and family! Front desk and staff | Mindy, Adrian, and Ariel went above and beyond with their aloha spirit, which I truly appreciate. We stayed on the 38th floor, 1 bedroom, partial ocean view. Just beautiful. At night, it was extra dreamy with the city lights shining through the floor to ceiling windows. Room | I have a family of 5, so we can no longer squeeze on 2 queens, and we def need more space. The pull out sofa was not one of those nasty, creaky, and flimsy ones. It was a king size tempurpedic-like mattress that comfortably fit 3 full grown kids! A one bedroom is perfect. Room with hardwood flooring equipped with FULL kitchen, high end appliances like Sub Zero fridge, and Wolf range! Nespresso machine, microwave, dishwasher, slippers, robes. Let me tell you, if I knew what kind of game changer a washer/dryer was, we would have packed 50% less clothes! No need to buy tons of water, there's a water and ice dispenser right outside the room, and not in a separate scary room like most hotels! Just walk by and fill up! Elevator | Tap your room key, type in your floor level and it takes you straight up to your room! sooo convenient! Food | Amazing. I never expect much from hotel restaurants, but dang, MARA (Mediterranean food) was delicious! It was packed with people every night, like a NY restaurant! Lamill Coffee Shop served good coffee, not my type of taste, but hubs thought it was good. The best part was that they got weekly deliveries of Makua Banana Bread (North Shore), and it's soooo good! A huge shout out to Derrick, the manager for taking the time to chat with me about the restaurant and the hook up on the fluffy pita bread, sooooo yum! Dranks | Roberto and another gal (forgot her name, but I remember she had dimples!) was spectacular. They REALLY want you to enjoy their concoction, especially nice since I'm a light drinker. Pool/Spa/Gym | Complimentary Mini Hydrotherapy - yes please! Need a quick pump, they got you. Clean space and got all the equipment and weights you need. Saltwater pool with 2 jacuzzis, a fake turf area for play, bbq area to cook and lounge with friends, all for your outdoor enjoyment. Valet | $55/night. Yes, it's pricey. This is probably the least favorite part of my stay. You can text the number and they get your car ready. It can be hit or miss with this one though. Sometimes, it was ready to go when we got downstairs, but one time, we waited almost 15 minutes and were late to our dinner reservation 2 blocks away. But eh, no biggie. Honestly, you can't beat valet multiple times a day! Convenience | Walking distance to Ala Moana Mall, Target, Walmart. Close drive to Foodland and Don Quijote. If I could live in this hotel, I would. And guess what, you can! The other side is a residence where people actually live! I def prefer Marriott hotels bc of their attention to detail, and modern design. Renaissance is a newer hotel, and it exceeded all of my expectations. I hope to come back soon have another fabulous aloha spirit experience! Thank you Renaissance for your hospitality!

My recent stay at the Renaissance Hotel exceeded expectations in both service and comfort. From the moment of arrival, you are enveloped in a luxurious, yet inviting, ambiance--imbued with a modern sensibility that is both sleek and impeccably clean. Some of the artistic designs are from Hawaii's own, Sig Zane. The hotel's contemporary design aesthetic is beautifully complemented by an atmosphere that feels simultaneously sophisticated and approachable, offering a perfect balance for both business and leisure travelers (as well as locals). The staff exhibited a high level of professionalism, effortlessly blending warmth and efficiency. Each interaction was underscored by a genuine attentiveness, enhancing the overall experience. A notable highlight of the Renaissance is the inclusion of Mara, one of my favored dining establishments, conveniently located within the hotel. Its Mediterranean-inspired menu showcases an impressive culinary finesse, presenting dishes that are not only flavorful but artfully prepared, making it a must-visit even for those not staying at the hotel.

This was one of the newest Marriott hotel that we've stayed at this year. It was walking distance from Ala Moana shopping center and an easier drive versus from Waikiki to other parts of town. The negatives first since there wasn't much but enough to drop a star: Valet parking only at $55/night. On par with other hotels but still a ridiculous sum to park a car. Lounge was permanently shut down. No breakfast offer for Titanium members which was quite unusual. The positives: Upgraded room with partial view of water. Nespresso coffee. Huge gym with my favorite Concept2 rowers. There was even a punching bag. Lap pool (reservations needed). Multiple steam sauna rooms with hot and cold pools. Large patio and multiple pools that were quite empty throughout the day. Fast elevators. Friendly and responsive staff. Would likely come back and stay again.

The Renaissance hotel just recently opened its doors on February 29th 2024. Conveniently located on Kapiolani Blvd, across the street from Ala Moana Mall, and being 10 minutes walking distance to Ala Moana Beach. The Renaissance Hotel is the perfect place for a staycation or suggesting family or friends to stay while vacationing in Hawai'i. The interior design has modern-day art with a cultural influence added to it. From the 16th floor and up, every even number floor has a water and ice machine. The building has the state of the art technology showcasing the motion sensor lighting, fitness equipment, and high-grade digital touch screen HVAC system. The amenities at the property will make staying here very relaxing and comfortable. Everything from restaurants, convenience stores, and shops are at walking distance that someone's stay will be stress free. A must stay Hotel!

Beautiful hotel! Our room was spotless and the location couldn't be better. It's right across from the Ala Moana Center and within walking distance of Waikiki, without the super touristy feel. The gym is fantastic and the on-site laundry room really came in handy for our week-long stay. I would stay here again!

I love this hotel, but it is pricey!!! We stayed here for a few days for my birthday month! It's a very nice treat and a memorable gift that will forever stay with me. You will meet a lot of nice people in Hawaii in general. It's such a calm place compared to a city and I love it!

Brand new hotel with amazing pools. I prefer this location rather Waikiki which I find too busy so if you are looking for something more quiet but still accessible then this is the spot! Value 4/5 Atmosphere 5/5 Service 5/5 Quality 5/5 19/20

New Mediterranean cuisine great for guests and tasty flavors! Love the 5pm run taster area and the back too is great for families with kids. The kids were still hungry after their order. More for a date night not for kids atmosphere.

Beautiful new hotel with amazing views of the city. The sleeping rooms and public areas, including the pool, spa, lobby, restaurants were all very clean and smelled very fresh. The customer service from the staff that I encountered, was top notch. Shout out to Jennifer in housekeeping who was so friendly and really takes pride in her job.

This hotel is modern, stylish and minimal. Designed beautifully and guest services were amazing. Room service was amazing. We had a great experience and would definitely come back next time we are visiting.

This Hotel is less than a year old. Great location because it's right across the the mall and access to the freeway is way easier compared to staying around Waikiki Services is great. I had a long day trip and Tran who check me was the nicest person I've met on this trip. The club lounge on the 15th floor has an amazing view of Ocean and city of Honolulu. Service at the club lounge also exceeded my expectation. Matias went out of his way to show me how to work the coffee drip machine. Equipment in the gym was up to par on the eighth floor, same floor where that pool area is located.

Stayed in a residential part of the hotel. Full fridge, stove top, huge microwave, big sink, front load washer/dryer and a dishwasher. Also had a mini espresso machine and a electric kettle. Very comfortable beds and a pullout king bed. It was kinda irritating walking through the living room to get to the bathroom though but I was happy that they also have a bidet. Would have gave it a 5 star but the breakfast at the lounge lacked some items. They only served eggs with no meats. No oatmeal or waffles or pancakes. Later in the week we had to switch rooms and we stayed on the hotel side and they had a small fridge, espresso machine and electric kettle. No microwave. No ironing board. If you wanted a microwave you can rent one for $35 per day (huh?). The valet is expensive. But overall this is a nice hotel and the staff were nice as well.

Check in was fast and easy, room was clean had all the little things u needed including a make up mirror. Only thing missing was a nice comfy, clean robe. Went to the spa and got a wonderful massage as well as the lobby restaurant Mara and had a very nice meal! Great way to spend a birthday!

If you are a bonvoy member, your elite status means nothing here. It doesn't get you anything unfortunately. Not sure where all the good reviews came from. None of the employees have said a word to me, and I've been here for two weeks now. Only one guy, Joseph at the pool is the only person to actually interact with me. Shout out to him! The valet guys are pissed when they need to retrieve your car. They never have enough valet staff. Sometimes I've waited 20 minutes to get my car. I asked about the Club Lounge Level and was told you need to pay extra for that although usually that's included with your bonvoy status. The fire alarm went off and they had everyone walk down the stairs. I had to help an elderly man down 20 flights of stairs. Even though on each landing of the stairs on every level was an employee saying it was just a test. So why are you having us walk down stairs for a test? Also, the pool is absolutely insanely run over by kids. Tons of kids everywhere and parents not watching them. There are much better options than this place. I'd look somewhere else before booking this place. Note: you are forced to valet, and it cost $60/day. They are charging me over $1000 just to park. Crazy.

Today our stay at the Renaissance hotel pool was unbelievable thanks to Joseph and Kekoa.... Both went above and beyond to make sure we were taken care of... their personalities are exactly what all hotels should provide.... They took the time to get to know each guest and truly make us feel like family

Just spent the day at the Renaissance amenity deck. Everything was flawless! From the crystal blue swimming pool, the Japanese soaking tub, and the great service by the pool staff...! Special shout out to Joseph, the pool boy. He was sooo attentive! The other guys were good, but he was bringing authentic, positive energy and anticipated all our needs! Thanks, Joseph! Mia, Kylie, Andrea, and Mochel

Yikes! The valet guy (skinny Asian guy with a perm looking hair) he came up to our car and could clearly see that the driver wasn't in the car as he went up to deliver food. Instead of coming to the window where I was he opened the driver door and talked so Loud! And my baby was in the car sleeping. She ended up waking up. That's terrible service and a dumb way of doing things and thinking.

Love love love this hotel, amenities and spa. Great views, super comfy and clean! The pool deck is fantastic either day and night. It's such a vibe, totally would live here full time if I could. It's nice to getaway to Honolulu and not be stuck in Waikiki. Location is great, love the food options near by! Definitely stay if you're considering it- it's been near sold out this summer!

I was concerned about the distance from Waikiki, but it ended up being a nothing burger... at least for me. The have a shuttle that runs from Ala Moana Mall to Ala Moana Beach to Waikiki. The staff were great and attentive. A huge plus was the mall was literally across the street, and there were some great food options nearby. Kapiolani Seafood is a must if you enjoy authentic Chinese. The food court at Don Quijote was great for a quick bite at a great price. Lastly, IMO, Ala Moana Beach outshines Waikiki by a mile. There's plenty of grass with beautiful trees used for shade. The water is but a few steps away. It's doubly if you have little ones as the water is calm.

It's a new hotel and the reception was with aloha spirits so the gym and swimming pool are shared with the connected condos which is efficient however it could be a bit crowded . Didn't try the restaurant on ground floor but seems like a popular evening hang out for drinks & pupu's . Parking is expensive so Uber was helpful. The room has good size decent decor , wish US hotels supply slippers like most Asian countries.

TIM TIM TIM!!!!!!! Tim is the man! Beautiful hotel with amazing customer service. I highly recommend staying at this hotel if you are visiting Hawaii. Can't thank Tim enough for how awesome he is. We will definitely return to this hotel when visiting again. 5 stars from me.

Very nice hotel. The employees are friendly & pleasant. The pool attendant Joseph is sociable & attentive to details in his job performances. The valet crew are the first people to encounter prior to entering the hotel & they are friendly as well. Lastly, I was greeted by Anna the front desk agent with a smile. Overall great experience, being that this is a brand new hotel. Awesome! Queenie

This is a brand spanking new hotel in Honolulu! I didn't know this when I booked it for my solo trip, so when I got there, I found out that the hotel had only been opened for 1 week! I have never stayed in such a new hotel. Patrice, from the front desk, was absolutely amazing! She was kind, friendly, and extremely helpful. When I checked in, a room was already assigned to me. However, after checking out the room, I went back down to the front desk to see if I could get a room on a higher floor because I wanted a better view. Patrice was awesome! She said there was a room available on a higher floor, but she needed to make sure that it was ready for a guest. She personally went up to that room to inspect it, back down to the lobby to get new keys for me, and then back up to my room to deliver me the new keys and take me to my new room. I couldn't ask for a better start to my trip!! Thank you, Patrice! In terms of location, if you like the hustle and bustle of Waikiki, you might not enjoy the location as it is a bit of a walk to Waikiki... I think about 30-40 minutes or 10-15 minute drive. The hotel did offer a shuttle service to Waikiki, which started after I got there. I thought that was such a bonus because it can get quite costly to park there. However, I didn't use the shuttle service since I had a car. The location is great if you want to go to Ala Moana! It is literally across the street! I enjoyed staying a little away from Waikiki since I was looking for peace and quiet on this trip. The hotel itself is very nice. The rooms are spacious with a lot of light. I was very surprised (in a good way) by the finishings that the hotel used... Toto bidets and Subzero mini fridges! One can tell that the hotel took into consideration the guests' experience when building/furnishing the hotel. The staff throughout the hotel were really friendly and nice. I liked how welcomed they made me feel. If I needed anything, they were super helpful. All in all, I thoroughly enjoyed my visit and would come back to stay here when I'm back on the island again.

I have stayed at this hotel multiple times for work. Started off great, overtime I have seen the Amenities space being taken over by people who are not at the hotel or part of the residences. The adults stay at the grill area while the kids run a muck, almost daycare like. The hotel has to know these people are not customers/tenants ...it almost seems like they are friends or family of the staff.