Sandra C.
Yelp
This store has some incredibly nice and beautiful pieces in it. In the past two months my husband and I purchased two chairs and a sectional sofa from them.
The reason for the 2-star review is that we feel mild-to-moderately swindled, we do not trust this business. When we bought our two chairs one of the managers discussed with us where they were from, that they had been used to stage and expensive home that was for sale and were now being resold though never used, and that they were priced below 50% of retail. The chairs do seem to be never used and they are lovely. But, we paid $750 for them and just saw them on Houzz for $675 (photo below). I am not sure about the sofa.
The second reason we do not trust this store is that when we purchased the chairs, a man who apparently sells his independent furniture cleaning and protection services through their store, suggested we scotch guard the chairs, "just buy a couple cans and you're good." When I went back a week later to buy the sofa, he clearly did not remember me. He said "you don't want to use Scotch Guard, that stuff is terrible, never use that, what I can do using an actual good solution is much better." And then proceeded to show me a YouTube video of how his solution would protect our velvet sofa, for a small fee of $375. I said "oh but last week you said Scotch Guard was good, for our chairs." He said "I did?" and a look of guilt crossed his face and he laughed and then moved on with the conversation. I did not accept his offer, as you might guess.
So it's not that we will never ever enter this establishment again, they have some gorgeous antiques and the store is incredibly well curated. But, we will avoid consulting with store staff and rather with consult with google first, before we give them any money, to be sure that we aren't paying more than we should for a piece of furniture or a service.