Renaissance Las Vegas Hotel

I spent Father’s Day at the Renaissance Las Vegas Hotel for their poolside event, and it was such a wonderful experience! I reserved a cabana for me and five friends, and from start to finish, everything was top-notch.|A special shoutout to Xavier and Tristan—these two gentlemen took amazing care of us the entire time. They were attentive, friendly, and made sure our ice buckets stayed filled, which was a blessing in that 110-degree Vegas heat! Their service truly elevated the whole experience.|The food and drinks? Absolutely delicious. From refreshing cocktails to flavorful bites, everything hit the spot. The vibe was lively but relaxed—perfect for a summer Sunday celebration.|My friends and I had a fantastic time and would definitely come back for future events hosted at the Renaissance. Huge thanks to the team for making our Father’s Day celebration one to remember!

We spent the day at a pool cabana at the Renaissance and had an amazing experience, thanks to our Host Xavier and server Tristen. From the moment we arrived, they were welcoming, professional, and incredibly attentive. Xavier went above and beyond to make sure we had everything we needed—from drinks and food to extra towels—and he did it all with a smile. His friendly personality and top-notch service made our day even more enjoyable. He truly elevated the experience and made us feel taken care of. We highly recommend requesting Xavier if you’re booking a cabana—we’ll definitely be back!

Please do not let the bad reviews make you think twice about the Renaissance I absolutely LOVED my stay here. Super easy check in process took less than a minute was also received with 2 complimentary drinks from the bar! Definitely made my experience so much greater. The rooms were very clean and nice I had no problems at all beds were comfy shower was nice.

I had the privilege to attend and party at this hotel. ||The pool area was absolutely beautiful—clean, well-maintained, and perfect for relaxing under the sun. It created such a peaceful vibe, and we spent hours just enjoying the atmosphere.||A special shoutout to Xavier, who was truly the best host—attentive, friendly, and went above and beyond to make our experience special. He made us feel so welcome and added a personal touch that really stood out.||The food and drinks were amazing, from breakfast to cocktails by the pool. Every bite and sip was high quality and flavorful.||Highly recommend this hotel for a weekend getaway or celebration. We’ll definitely be back!

Beware the main elevators are not working. We had to use the service elevators which had no air conditioner. The floor we were on was very hot as well. The AC in the room would not cool because of the heat coming in from the windows. We had to keep the shades closed and could not enjoy the strip view i had lm The rooms are old and worn and need a refresh. The pool was dirty and the hot tub was not hot. The plus side the M lounge was good. Breakfast was great and was nice not to pay $50 for breakfast. Overall the location was Great take the monorail to get down the strip.

Rooms remind me of a Hilton garden inn by so no means luxury. The hot tub wasn't hot. The pool looked visibly dirty although it was cold and the AC in the room was adequate at best and then with it being under renovations and you had to walk down a hot hallway and go up the employee elevators. It really should be like a two-star review and it's misleading. You don't know that till you get there at the m club lounge was wonderful

Badly in need of an update. This is not the Marriott quality hotel we have come to expect. The room was ok but dark and the light in the bathroom for make up was not good, nor was the light in the room where there was a second mirror. 1988 called and wants their hair dryer back. The pool is tiny looked more like a large bird bath. . The restaurant was good, not great. They are renovating the lobby area. Long taxi and uber rides to get to the strip, restaurants and other places was a minimum $25 each way. The free breakfast ends promptly at 10:00am or whenever they run out of food. Get there early. At 9:30am they were out of yogurt. Eggs had run out way before then and there was no juice left both mornings.

Had an amazing time. The ambiance was relaxing and easy going. Staff were friendly and super helpful. Crowd was family friendly. If you’re visiting, I would recommend for a quick trip. If you’re local, it’s a nice private pool if you want to keep it chill

We visited for a few days for Anyma at the Sphere (only 15 min walk). Comfortable and clean. Overall, not a bad choice. I received a discount through work and would stay here again. My main issues were genuinely minor. - We were upgraded to floor 14 for some reason (??? Maybe my Gold Elite status?), which had a good view of the Sphere - Provided drink and dessert vouchers for their lounge at check-in-- we didn't get a chance to use them, but thought it was a nice gesture - Clean, spacious room with soft beds and fluffy pillows. Room darkens fully at night. I slept like a log - Ample body and hand towels-- a touch thin, but decently absorbent - Impressive number of outlets near the bedside LOL. I could charge both my laptop and phone while keeping my hair dryer and curler plugged in - Free wifi with Bonvoy account of course; v fast - Complimentary water bottles and soda in the lounge on floor 15, available 24/7 - A bit dated but otherwise maintained well. I think the rooms could use a refresh but it's still quite nice - Walkable to the Sphere, quick rideshare to better food spots and attractions; has the upper hand of being MUCH quieter and more peaceful than the strip - Fortunately able to request late checkout at no additional charge NOTES - At check-in, the front desk let us know there was complimentary breakfast. Cool. Next morning, my partner asked them where breakfast was located-- new staff member looked up our room and said our reservation didn't include breakfast. WAT. Oh well. We weren't terribly affected, but it was weird - No microwave, only mini fridge - The sink drains a bit slow. Not the worst, but I hate when water pools an inch before starting to drain. The dreaded splash zone D: - Shower door magnet is weak, slipping open mid-shower and leaking some water onto the bathroom floor - Ok sound insulation. The only time we heard anything was when the adjacent couple decided to have a screaming match randomly, with the window open, then heard nothing the rest of the weekend... - Toilet paper holder randomly collapsed (pictured) and wouldn't screw back on. We just placed the roll on the tank - Wall-mounted bath amenities... But nozzles weren't secured. Hope nobody tampers with them! I usually bring my own since I'm allergic to fragrance anyway...

The room was 68 degrees. The heater would not come on. The bathroom sink took several minutes to drain. The sink hot water never got warm even though it ran for a hour. The TP was purchased at Home Depot usually sold as sandpaper. The bathtub faucet handle fell off. The bathroom floor was disgusting. See pictures attached. I called the front desk about the heater and they were going to send service to look at it but my wife was in bed and said no. I asked for some extra blankets, waited for at least an hour but they never arrived. Then finally heater started so it wasn't as cold. No offer was made to change our room because of these problems. The hotel was not sold out based upon the Marriott app. I asked to have the manager to call me still waiting. Called manager at 1530 no return call two hours later. I called again at 1740 and was on hold for about 10 minutes and then transferred to the manager. Well, actually, I was transferred to a number that was no longer in service. so I called back within a minute and asked to be transferred to the manager and again was transferred to a number no longer in service. So I called again and this time I was told the manager was too busy to talk to me because it was New Year's Eve. So I finally got a call from the hotel manager. He apologized for the multiple failures that were made by his staff during my stay. He assured me this incident would be used as a training opportunity (although he said he would have been happier to not have this be an educational opportunity). He refunded the cost of the room and said to let him know the next time I am in LV and he will insure these failures are not repeated. I upgraded my review from a -1 to 3 stars and will revisit this site with an update after our next LV trip. May your stay and experience at this hotel be better than mine.

Location, service, staffing Relaxing 3 night stay, making the lounge access on 15th very beneficial. Non alcoholic beverages cold and hot available 24hrs. Breakfast was good. Will stay here again.

The shampoo and conditioner are 57$ each take a bottle if you get the chance. Loved the way it made my hair feel. You get a complimentary drink and cookie. It was a beautiful hotel. The tram is so convenient takes you right to the strip and saves your feet from the walk.

My rating here speaks to the restaurant yet I will note the accommodations. The hotel is located next to the convention center making work seamless. The restaurant offered some great eats as you can see with the breakfast . It could have been hotter but it was tasty . All in all , a pragmatic choice when doing a trade show next door without the glitz and glam .

Nice hotel, I loved that there was a Starbucks in the lobby and that they give vouchers for free drinks and free desert. But in the downside, they do charge $17 for parking, and they also charge for the WiFi, as well as a "accommodation" fee.

3.5 stars - rounded down to 3 stars. The hotel is close to the Convention Center and almost one mile to the Sphere. There isn't much else within walking distance. The club lounge breakfast was below Renaissance par. The room was crowded and understaffed. In addition, food items tended not to be restocked when depleted. We self parked a car. There is a $30 / night resort fee but the hotel is not a resort and the resort fee doesn't seem to provide any value. The parking and resort fees were more than 20% of what I paid for the room (with taxes). The front desk was helpful.

Coming to Las Vegas during the Covid-19 crisis was one of those memories you won't forget easily that is for sure! The entire strip was deserted and each and every casino was shut down which was unreal. While this place usually is booked solid for 365 days, during my visit I was only one of five guests total here. Requested upper floor with view of the strip and the Wynn Golf course which was amazing. Hands down one of the best hotels in Las Vegas, imho. Friendly staff and beautiful rooms.

Everytime I'm here saw this 2 ladies working very hard while the lines super long they hold it down good job and great customers service I'm talking during ces convention and the shop super clean well done ladies 10 thumps up

Spent our weekend at the Renaissance. Our first time here. Impressed with logistics, customer service, home-like experience. Thank you for making our weekend getaway a pleasurable one! A special shout out to the front desk personnel, the E-Go cafe staff, the staff at the Zio's,; specifically Anthony, Basil, Christian, and Nakina- were exceptional!! Will come back again! Thank you!

Stayed here on a quick last minute business trip to Las Vegas. Hotel is off the strip and next to the convention center. My room was on the top floor. Rooms are a good size and bed was very comfortable. Bathroom has a separate shower and tub areas. They use Avedo shampoo, conditioner, body wash, and soap which I liked: self parking is $17 a night. Wasn't here very long but had a comfortable stay.

If you are looking for a place to stay off of the main strip but still close to it I would definitely recommend this spot! My best friend and I came in for a quick weekend trip that we had planned a while ago and then came up so quickly that we needed a last minute place to stay and the strip was very expensive and came across this spot. The hotel was very nice and clean and the standard rooms were great with large bathrooms that are perfect for 2 people. It was really easy to get an uber or taxi over to the strip to enjoy all of the different spots and of course people watching. I would definitely considering staying here again for a more mellow trip to Vegas.

We normally stay on the strip but this time wanted to try staying off strip so ended up here. I came with my friend and it was his birthday and they were so sweet they remembered. There were definitely some little annoyances like I wish there was water station on each floor but there is not. There is one on the gym 2nd floor and on the 1st floor which I had to figure out on my own as when I checked in I received no introduction or overview. Self park seemed to have ample parking and a few Tesla charging stations in there as well as right in front of the hotel. It's not really walkable to anything unless you're willing to walk 1+ mile. Their plumbing sucks as the sink did not drain fast. If the price was right I wouldn't mind returning here as Uber pick ups were relatively easy.

The best part of this stay was the view of Sphere. Other than that, I wouldn't stay here for other reasons. On the first day, they only cleaned half of our room. They didn't clean at all the second day. I had to talk to the manager and reminded them to clean my room on the third day. When we got back to our room late afternoon, the trash was on the floor and the trash cans were not emptied. They didn't replace the empty shampoo bottle. And their toilet broke! That's the worst stay. I really expect more from a Marriott hotel as we've been staying at Marriott everywhere we go.

I went vegas last week and I stayed in renaissance hotel, since I get there I had a excellent service. I visited the restaurant the food and drinks are amazing I highly recommend to everyone to enjoy the delicious food

location: Little bit off the strip but it was a nice view outside our hotel room of the strip but you still feel like you're nearby. Next to a Tesla charger if you have a Tessie. There's also the monorail nearby but we never took it. Parking: Valet or self park which is $30 or $17/day, respectively, with in and out privileges for self parking. Super easy to find parking and when you get out you just tap your room card and tell the person at the box your room number and last name. Room: Loved our hotel room (king bed with strip view) which included a mini fridge and tub/shower. Bed was COMFORTABLE. Slept on a cloud. Lol Pool was nice with some chairs placed all around with some umbrellas. Towels were plenty at the pool area so you don't have to bring down your own. The customer service was AMAZINGGGG and to the guy who helped me out (tall, dark hair and complexion) you the homieee and we will definitely love to stay here again!

Stayed over the weekend due to high reviews and location. Cleanliness is average and the restaurant options are limited to 1 Italian restaurant and a Starbucks. Walls are thin and you can easily hear light noise from next door or above you. Tried calling the front desk for towels several times but the phone rang to no avail. The last day the phone didn't even work anymore. Not sure I would rank this high in terms of luxury.

It was our first time at the Renaissance, and we chose this hotel for its proximity to the spheres to see Anyma. Unfortunately, we were disappointed with the service we received. We needed a toothbrush, and the ice machine on the sixth floor was broken. We called for assistance at 3:30 PM, and after seven calls, we finally reached out again around 7:30 PM. Each time, we were told they were busy due to New Year's festivities, but waiting four hours for ice and a toothbrush is simply unacceptable. Additionally, it seems they use a third party to handle front desk calls. I called at night to request a late checkout, and they advised me to call back in the morning. When I did so, they informed me that I needed to call again for approval. We are planning to return on Friday to see Anyma, but this time, we will be looking for another hotel closer to the sphere.

Great Stay !! I'm a travel agent and would recommend this hotel. Monorail is a block away with easy access to the strip . Comfy beds and clean room . I plan on staying again!

Had planned to go there Dec 9-12 (2024) but had to cancel. The reservation was canceled on December 5, 2024 and as of today (Dec 23, 2024 but the charge is still on my credit card! On December 23, 2024, I called and left my information (again!) and it was sent to the manager. Left my phone number with rep and still haven't heard from anyone!

I'm a Las Vegas local, and The Renaissance Hotel has become our go-to spot for staycations when we want to be close to the action without being on the strip. With two decent bars, two restaurants, a Starbucks, and cool amenities, it's got everything we need. The rooms are genuinely nice, and my experiences here have always been positive. Highly recommend this hotel for a laid-back yet enjoyable stay.

Location is prime for sphere events. 35 minute walk which is half the wait for cab/lyft/traffic. Hotel restaurant is weak but the train to the strip is close.

I recently stayed at the Renaissance Las Vegas Hotel and unfortunately, my experience was incredibly disappointing from start to finish. Upon arrival, I found my room to be uncomfortably warm at 75 degrees. Despite turning on the air conditioning, the temperature did not decrease, even after an hour. I contacted the hotel's Assistant General Manager, Dominic Pramshafer, who arranged for an engineer to check the HVAC system. However, the issue was not resolved, and the room remained at 75 degrees throughout the day. I repeatedly reached out to Mr. Pramshafer, requesting to be moved to a room with a properly functioning air conditioner. My requests were met with unsatisfactory responses, such as advice to keep the curtains closed (which I had already done) and vague assurances that the issue would be looked into. At one point, I was told that the room was reported as being at a "very cool and comfortable temperature," which was clearly not the case. Despite my continued requests and the visit of multiple engineers, the situation was never resolved. To make matters worse, when I went to get ice, the ice machine was not functioning. The management's response to these issues was lackluster, and their failure to provide an alternative room or a genuine solution left me feeling ignored and frustrated. I would avoid this hotel in the future and steer clear unless you are okay with being cooled off by a box fan as this was the only solution the hotel is able to provide according to Tia at the front desk. where she also stated that my room is the standard temperature across all rooms and the minimum temperature available is 74 degrees. Considering the high standards I expected from a Renaissance property, this experience was far below what I anticipated. The lack of responsiveness, combined with the ongoing discomfort in my room, has left me with a very negative impression of this hotel. I would not recommend staying here unless significant improvements are made to both the facilities and the customer service.

I stayed at the Renaissance Las Vegas for three nights for a conference. This is a conference hotel most every week, I would assume. Location is very convenient to the south hall of the LVCC, but the west hall is somewhat of a hike. Just depends on where your meeting is, since the Marriott is closer to the West Hall. It's just a generic corporate hotel, very much like an airport hotel. Check-in was fast and friendly, and I received a few comped drinks and desserts, because this is Vegas after all! The first room I was given on the fifth floor smelled incredibly like weed. I walked in and walked right out because it was way too dank for me to tolerate. The check-in lady apologized and gave me a very nice room on the top floor. It was a bigger room and better view than I paid for, and it was pretty nice. I appreciated that all the bedside tables and desks had lots of power outlets for USB and regular plugs. Overall, this is a fine option as a conference hotel. As a tourist hotel, I think it's just OK, because it's a far walk to the Strip no matter what.

Until someone in this hotel is able to get Managment for the UPS store to contact the customers they are scamming, I'm going to say not to come here. The people that work at your UPS location are scamming people saying they have to pay a pick up fee for their packages when that's not true.

Stayed here on a quick weekend trip. This hotel was not smoky like a lot of other hotels in Vegas and seemed overall cleaner. There was a big event happening at the convention center this weekend but even with all the foot traffic the staff were kind and helpful. Our room was clean and comfortable. The bathroom, though nice was a the shower was little dated. I was very surprised to see a separate tub. Def a nice size bathroom with enough space for 3 of us to get ready. We were able to grab a bite at the on-site restaurant. I believe it was called the grill. We ordered wings, fries and sparkling lemonade. Everything was prepared well. Meal was around $80 before tip. It's Las Vegas. Everything comes at a premium. But having said that, I would dine there again.

Would have been a 5 star review but had a terrible encounter with AJ in the front desk. Probably one of the rudest folks I've encountered at a hotel. Degrading and terrible listening skills. Other than that the hotel itself was comfortable and conveniently located by the big convention center. A block from the Las Vegas Monorail. Executive Lounge was great. Had breakfast each morning and light appetizers in the evening. Didn't get a chance to stop by for a drink at the bar but was always looking full and fun when I passed. Not a casino hotel thank goodness. Beds were the typical Renaissance amazing comfort. Had a great stay.

It's a nice clean hotel. There were amenities, restaurants, Starbucks, etc. Room was clean and no real complaints. There was parking for guests but that's standard. They didn't charge me... so that's nice. You almost need a car here... as it's not an easy walk to strip. Although I think the monorail station is nearby... the last time I was here, it didn't exist and I didn't feel like exploring. Edit...so they did charge for parking. They didn't ask, but I guess I would have paid the $17 anyway.

If you are going to Vegas for fun, it's not the best location to stay. It's away from everything and there literally are no restaurants, shops, hotels close by. Thus you have to have a car or you need to spend $$$$ on uber or lyft. The front desk is nice. The bartenders are cool. Those are the highlights. The rooms - okay. Cheesy. Clean but not well maintained. Our upgraded room had that it's too big and needs more decor feel. Walls too thin...so much so that those in the room next door complained when we had the tv turned on and I noticed that I could hear them showering and talking as well. It was a no win situation. But the worse thing - the resort fee. Save yourself some headache and just stay on the strip. Trust me.

All of us in our party traveling for work agreed this was the best hotel experience we've had when in town working a tradeshow. Why? *not a casino = less smoke to walk through *location, walk to Convention Center, monorail, short walk to strip *bar/restaurant on site *pool area has seating so you could catch up on work outside *friendly and helpful front desk and bell staff *clean, spacious and quiet rooms *wonderful housekeeping (remember to tip them!) I was on the tail end of a rough cold and the cleaning staff noticed my relocation of the tissue box to bedside, and probably my garbage can filling up along with cold meds sitting around. I came back to two extra boxes of soft tissues left for me. How thoughtful!

Stayed here for a work trip. If it's a personal trip, I would rather just stay at a hotel on the strip and pay the extra per night. Because if you don't, you'll have to pay for transportation to the strip back & forth it was like $15 per trip. As far as the hotel, the doormen were extremely nice. I felt the staff was quick to answer questions. If you're here for work and have to go to the Las Vegas Convention Center, it's less than a 10 minute walk to the main entrance of the center.

Room service is brown bag service. Food was passable. Breakfast buffet is lukewarm eggs and almost warm pancakes. Rooms are clean but show signs of sloppy repairs. It's not terrible, just understaffed. Stayed here because it was walking distance to the convention center. Realized it was not worth it. Staff is friendly! Just needs better management/ownership?

After an awesome experience last year I convinced my colleagues to stay here again despite costing double their hotel choice. Sad to say 2023 was not same experience. The 10th floor was so run down I couldn't help noticing as I walked to my room. The rug was gross. This room was not up to date as I remember. 1 bottle of water for 2 person stay. It was also extremely noisy. Sounds like next to a nightclub. So I have to say ignore 2022 review. Didn't hold up. Too many newer nicer places with better deals.

Just got in on a 8 hour red eye to find they gave my room away that was booked 2 weeks ago through AMEX travel and paid in full non refundable. Tried several times to call them to let them know I was arriving late but there's no way to reach the front desk. Just awful, never had anything like this happen before. They cancelled my entire 3 nights. Do not recommend.

I have to take some responsibility as I didn't do much research when booking this hotel. It's old and outdated and the rooms smell stale if that makes sense. If you're just looking for a place to sleep then it's ok. But in Vegas there are so many other options.

I would like to tell how wonderful the staff is at this hotel. I had come to go swimming and there was an event at the pool and it was was not able to swim. The hotel manager joseph came over to me and gave me a wonderful present. Great staff

I stayed here during the SEMA show and the hotel was booked. The hotel seemed totally unprepared to handle the amount of people booked. Let me review: 1. The hotel has 4 elevators and only 2 were operating. The lines to get to the elevators were huge and people very angry and coming down every floor was hit. Totally unacceptable. 2. To purchase a beverage from their make shift store you had to wait until the employees decided to come down and check you out. 3. Went to the bar they have about 20 tables at the bar and only 3 tables were occupied and all the rest were dirty. 4. They provide you a free small dessert upon check in ( this amounts to 2 cookies) that is ok but when I tried to redeem they were out. 5. The price of this hotel is totally not worth it and I would recommend you book elsewhere. Management no where to be found. Ugh

The hotel was clean. Non gaming, small pool with little privacy, not a lot of things to do. Had to move rooms due to AC not working among other things. Shower very small. Gym small and too full to work out. Hard to reach someone after you check in for any support. Free drink cards were nice. Food was good. Little to no hot water in the shower. Loud music from the room cleaners began in the morning between 7-8 and banging of things. Very loud through the walls.

We stayed here last weekend. It was the hottest weekend (apparently on earth -130 degrees) then yet that didn't stop fans from coming to watch their shows because everything on the strip was booked. I am sure if we waited any longer the rooms at this hotel would have been booked too. We got lucky! Pros: Easy to check-in Discount rates offered Parking available Free-breakfast at restaurant on site Bar on site with free tasting of Whiskey, Beer and macaroons Staff was super friendly. Especially Youseff and Daniel who kept checking to see if everything was okay with our stay. Comfortable beds Very clean rooms Wifi available Close to the monorail (walking distance) which for $10 bucks can take you all the way to the MGM and back (About same price for an Uber, but sometimes there are no Ubers/lyfts available) Starbucks on-site Cons The pool is small. The little patio area is enclosed and while the decor is pretty photogenic, its too small for such big hotel. Overall I recommend this place. It delivers more than what you paid for and is pretty much located in between the old and the new strip. You cannot go wrong with the location.

This review pertains mostly to the staff and general accommodation and convenience. I'll start with the staff: Yusef and Alex at the front desk truly made this entire experience. From the time I walked in mid morning, they were kind and did everything possible to accommodate me quite a bit earlier than check-in time. I was headed to a trade show across the street at the convention center so I was prepared to just drop my luggage. The doorman was extremely authentically helpful as well. His smile is a day brightener! The room: So I'll be honest, it's a just a clean room. Nothing fancy but if you're choosing to stay in this location, odds are you're here on business so it's great. I've read that some weren't happy about the thin walls (I can't debunk that) but it's really not any worse than other places and considering this is a primarily business hotel, you're not going to have many partiers or disrupters so it's totally not a big deal. The thermostat was a bit janky as it kept putting the temperature to 68 (that really felt like 71/72) which was pretty comfortable so I didn't complain. The TV was large even though I never turned it on. The Premises & Proximity: The on-site amenities are great. They have a great bar area, a Starbucks cafe, a nice restaurant with pretty decent food (definitely better than what I expected), comfortable lounge areas and workspaces, and just an over cool vibe. If you are looking at this hotel, odds are you're attending something at the LV Convention Center. It is literally right across the little to no traffic driveway/through street. You'll never have to cross a major street. I will say though the LVCC is ginormous and if you're heading to the West Hall, you're just under a 20 min walk away if you walk through the building or about a 12 min walk if you want to crisscross the streets. Marriott is closest to the West Hall. Overall, this is definitely my go to spot when I'm in town for market.

I come to Las Vegas for the same conference every year, and every year I stay here at the Renaissance. Why? That's easy: the people, the food, the convenience to the convention center. I had dinner at the bar and Naomi, my bartender was fantastic. I love going to the concierge lounge and Regina remembers me, every time. Add in that there's no smoking, no casino and it's a Marriott property - and that's why I keep coming back, year after year. Many other conference goers stay here now on my recommendation. If you're coming to Vegas, especially to the convention center, this is the place to stay!

Polished turd. I worked in the hotel cafe for 3 months. I witnessed various flaws and was somewhat "shot as the messenger", instead of them taking actions to correct the issues: the bugs, multiple health dept violations, abuse of temp staff, disrespect of hotel staff. Not to mention the manipulative wordplay and unstable practices of their inhumane dept & managers. I've had customers directly complain to me that the walls are thin, the sheets were dirty, and the coffee is overpriced. My specific dept manager was a joke of an individual and the cafe is a sh__ show. The bulk of the hotel team are friends and have a history of pushing out employees who don't fit in with their clique. Renaissance brand is already a psychologically manipulative corporation and under the control of a group of entitled, careless, narcissistic individuals, this place is a Hell hole. ​

Clean, responsive staff, updated rooms. Fair pricing during a convention when hotels all around we're charging an arm and a leg. Location is close to convention center and monorail (off the strip). Walkable to resorts world For those with club lounge access: decent warm breakfast offerings plus fresh fruit (berries, etc) but no cocktail hour or hor derve hour

Let's start by saying AMAZING SERVICE! I staying at the hotel for the entire month. YES that's right an ENTIRE month and these the two ladies at the front desk have been nothing but helpful and pleasant. Darlin and Giselle have assisted me in providing water, assisting me with info, requesting room service and printing documents needed for work. Never once have these two women fallen short of anything other than exceptional service. They are kind and ready to help whenever needed. The overall hotel is great! Located half a mile from the LV strip and provides a decent restaurant with a Starbucks and UPS service center. The rooms are above average and the pool is relaxing. The only thing that I would say would need a little TLC would be the elevator speed. The hotel is busy and have many guest almost every night especially with it being conveniently located next door to the convention center it would be nice to having a fast means of elevation lol with all respect it would help if the elevators were a bit faster. Nonetheless if you need a room I would highly suggest this hotel and if you need help while there ask for Darlin and Giselle and be extra nice! My coworkers say Yousef is great too

My company brings in dozens of employees every year for the SEMA Show. We used to primarily stay at the Las Vegas Hilton, but saw the decline in that property over the years, to the point that Hilton removed their name. We then decided to try multiple properties as alternatives, including the Renaissance, Palazzo and this year, the Conrad. The Renaissance was once an outstanding property, but we've witnessed a similar decline in quality over the years, especially from 2019-2021. Upon check-in, I was informed that the outdoor self-parking (they refer to it on the bill as "VIP parking") was previously-charged at $100 for our entire week, was now $250 PER NIGHT. Not for the entire stay, per night. You read that right- it costs me more to park my rental van at this hotel, than the room I slept in. By contrast, for a $100 tip, the Palazzo allows us to park a van in front of the main lobby. Shocking is an understatement and gouging is the only accurate way to describe this charge. The oversized parking was mostly empty for the week of the trade show, as most show-goers decided that was too rich for their blood. We really had no other practical option, so we bit the bullet. However, when the show ended, we found out self-parking dropped down to $50 a night- still an outrageous fee for non-valet parking for a hotel guest. When I noticed the lot was mostly full after the show, I asked the parking attendant on duty how much it cost and I was told $50/night, by the same person who previously-quoted me the rate of $250/night. I couldn't help but drop an f-bomb on the poor soul tasked with delivering that news to guest and demanded a refund of $600 for the amount I was overcharged and referred to the manager, whom he repeatedly blamed for the outrageous trade show pricing in the first place. When I checked into the room, there was no remote control for the TV set and the shower faucet fell off. In seven consecutive nights, no housekeeping was provided at any point and fresh towels and soap were only provided when I called down and requested them. At this point, the summary is that the wrong employees at the Renaissance must have lost their jobs during the pandemic. The valets have been fired and replaced with parking lot gougers. The housekeeping staff is nowhere in sight. In spite of the obvious decline in staffing, the room rates haven't gotten any less expensive and the parking fees are through the roof. So how important is it to collect $250 a night from trade show attendees for self-parking? Apparently important enough that one-star reviews left on every site on the Internet won't matter. Don't think for a second that you won't get gouged by this property, just because you're not staying there specifically during the SEMA trade show. If they will gouge us at that show, they will find a way to gouge you during your stay. I expect the bulk of our staff will continue to stay at the Palazzo and after this week and this experience, now the Conrad.

What in the????? 1 am and they don't have 1 place anywhere on this property to serve food. No bar, no takeout, no room service. Stayed here after a major concert and they can't sell us one crumb of food at 1 am. Really??

Great staff and they are very accommodating. The Ace for this hotel is the location. It is the closest hotel to the Las Vegas Convention Center. Staying here will save you time if you are here for a convention. The rooms are large and make for home away from home. The Marriott lounge and staff are also on point. This was a nice surprise especially booking during the week.

We always choose to stay at Renaissance when we visit Las Vegas, because we have a toddler and we try to avoid smoking environment at the Casino Hotels. We booked two nights here the past weekend through Priceline. Because we were driving from the Bay Area, we knew we wouldn't arrive until closer to 10pm. So we called ahead to reconfirm our confirmation. The agent who answered the phone says we're fine as long as arriving before midnight. When we arrived at around 9:30pm, the front desk gentleman said they don't have our reservation for the night, they only have it for one night but it's for the next day. We were very concerned because we had our tired toddler who really needed to sleep and there's no way we could find another hotel this late. The lady who we believe it's their manager/supervisor named Ingrid, told us not to worry and that she's going to take care of us. It appeared that Priceline might have transferred incorrect data, and that they needed to confirm with Priceline that we indeed paid for two nights (we did show them our prepaid confirmation). She spoke to the agent at Priceline and it took about 20ish minutes. She came back out and said it's all taken care of; she even upgraded our hotel to a nice view room, and waived our parking fee for the inconvenience. We actually did not expect her to do that since we just wanted our room and relax after a long drive. Excellent service at this location. One star off because the lady who took our call before arrival did not actually check the system to reconfirm our reservations. Otherwise, we would have tried to solve this earlier in the day while we were driving.

Would stay here again. I think that says a lot, how about you? We loved the lounge area near the pool and really enjoyed sunning ourselves there. At night, there's a beautiful high top with a glass enclosed fire. It sets a nice ambiance. The robot cleaning the hotel & delivering waters was a hoot to watch. Clean, convenient, smoke & casino free? Oh yes. It's a 3 minute walk to the tram which we love using while in Vegas. Driving the strip is a drag & bypassing traffic on the high flying scenic route saves your feet & your traffic aggravation. Our room was fine for us. Sufficiently clean. We enjoyed the happy hour & complementary whisky tasting, although it's more of a free drink than a tasting. Given it is immediately next to the conference center, I can definitely see us returning.