Renaissance New Orleans Arts Warehouse District Hotel

The room was spotless, comfortable, and very well maintained, making it easy to relax and feel at home. Every staff member we interacted with was friendly, polite, and genuinely helpful. A special mention goes to Jeff at the front desk—his kindness and attentiveness truly stood out and made our stay even better. He went above and beyond to ensure everything went smoothly and that we felt welcomed. Service like that makes a real difference, and it’s clear the Renaissance is fortunate to have someone like him on their team. Overall, it was a wonderful and pleasant stay.

We were greeted and had a pleasant welcome when we arrived at the hotel. The staff we first met was very helpful. The rooms are very nice too, although I had to fix the toilet when we first arrived, it kept running and running but I opened the tank and fixed the chains on the flapper valve, no big deal. Our window view of the dumpster overflowing wasn't the most pleasant either but hey we were in the back so you have to put those dumpsters somewhere right, it was fine seriously I'm just mentioning it. The place was beautiful and they had an Art gallery banquet going on downstairs they looked like the were having an amazing experience. The night shift girl wasn't the most pleasant young lady to have encountered, I just needed a coffee pack for the room coffee maker, but to get her off that stool and away from that little space heater was a bother to her. You know most companies have a young one like this that just needs some extra guidance in customer service. I would for sure stay here again. Keep up the good work here, you guys have a gem of a place to visit in comfort. Oh yeah, if you're traveling with kids this a great place for that, they must have had a cheer competition going on close to here and seeing all of the proud mothers with those little cutie pies was awesome and they were dressed to impress and the accomodations for them had to be great they were all so darn friendly.

The area is beautiful and very walkable. Really enjoyed the scenery and the front desk staff. The problem begin with the checkout. Stayed here with my sisters 11/14-11/17 but did not receive my incidental deposit back until 11/28. Called the hotel and spoke with Tyler who was anything but helpful and basically asked me to call back on his day off the next day. Spoke to Asia who was far more competent and helpful. Had to find out from my bank that the hotel’s accounting department never released my funds which resulted in the unnecessarily long delay. Even called Marriott corporate office and nobody followed up.

3.5 Stars|Stayed here for one evening on business. The hotel lobby was nicely done up for Christmas. The front desk tried to get me an upgrade (Titanium), but I didn't want to wait. My King room was perfectly fine, if a tad dated. The shower had a bathtub so it was a little dated. My main issues were that there was no hot water in the morning for my shower. It wasn't cold, but I'd say it was lukewarm. They also had a VIP room which made me laugh. A small room with 2 chairs and cans of seltzer and Zapps chips.

Cory at the front desk was such a perfect blend of authentic New Orleans' hospitality & Marriott warmth. Plus, the hotel was very clean and welcoming; major bonus with having Legacy's Craft Tavern restaurant in the hotel! So grateful that we chose Renaissance New Orleans Arts Warehouse District for our anniversary staycation!

I had an excellent stay here. Cory at the front desk checked me in and was very warm, welcoming, and helpful. All the other employees I interacted with were also very nice. There’s a nice rooftop pool and a nice gym. Lobby is cool. Location is convenient.

I loved this hotel and location- every time I've been to NOLA I have stayed in or near the French Quarter, and the Warehouse District has it's own amazing charm. This hotel is right in the center of the district and it's way less touristy than the French Quarter area. Amazing dining and shops, and you can still walk over to Bourbon St if you want to from here. Room was spacious and clean. Coffee onsite was terrific. Staff were super friendly and a pleasure to chat with. We will definitely stay here on our next trip to NOLA... we get down about once a year and we loved the Warehouse District.

Cybil at the front desk was extremely helpful, informative and welcoming. The rooftop pool and hot tub were perfect after a day of sightseeing. The windows in the room and the chair both could use a good cleaning. Still a nice place to stay.

I stayed here for a work event. I was surprised at how reasonably priced it was, though perhaps we were here during an off-peak time for New Orleans. Location is downtown, close enough to Canal Street and the French Quarter to walk (if that's your thing) but far enough away to avoid most of the riff raff. On the other hand, an uber from the airport can get pricey during rush hour. The interior is really nice and well kept. There's art displays everywhere, which is a nice touch. The rooms are a little less nice than the lobby would have you believe, but perfectly adequate. The views from your room window are non-existent. Catered food was okay, but not great - basically exactly what you'd expect from hotel catered food. I did not use the hotel bar, and it looked like most people didn't either. They also closed really early for New Orleans.

I thought this was a reasonably priced hotel in the downtown area. The French Quarter is about a mile away straight down the road so I liked this location. The hotel is also right near the outlets on the river and the casino. There are lots of bars, food spots and coffee shops all in walking distance as well. I would stay here again. They also have hospitality suite options for wedding events and the gym is nice.

The rooms are very tired. Also, the room we reserved was not available, which was frustrating. The hallways are dark and gloomy. I highly recommend staying elsewhere.

Nice and clean, convenient to the highway but not too sketchy. Newly remodeled in the warehouse district. Valet parking was easy. A lot of nearby restaurants and shops.

We love this hotel and the amenities and have been coming here for years, but she's become tired and is in desperate need of a renovation, or at the very least, a refresh. The staff is very helpful and friendly, but they're working very hard to compensate for the slowly deteriorating property. We ended up moving rooms since half the electrical components in the room - TV, and some of the plugs didn't work, in addition to the hot water. It just never seemed to get hot an unwelcome outcome after a cold walk. I liked the small gym, but the peloton machine needs to be recalibrated- I mean I crushed the workouts, but I was looking for a challenge to be earned not given on account of poorly maintained equipment. The rooftop pool and hot tub are a very unique and desired features - if in fact the hot tub worked. We were fortunate to get a couple uses out of it before the heater broke. I understand things aren't perfect all the time, but I feel badly for the staff to have to continually try to recover the failings of an old property. We love this area off the beaten path and will be back in the area, but back to this particular Marriott, it's unclear at this time.

We stayed at the Marriott Renaissance (Warehouse District) September 2023. This hotel is off location from the French Quarter and we picked this hotel solely for that reason. The Warehouse district has bars and restaurants. It's not nearly as rollicking as the French Quarter, especially Bourbon street. My recommendations for bars and restaurants within 1-3 blocks walking distance are Lucy's Retired Surfer's bar (just across the street) and the St. James Cheese company specializing in charcuterie boards, artisan salads and sandwiches. The facilities are clean, modern and spacious. We booked 4 nights in their King bed guest room and had a relaxing stay. The moment you enter the lobby, you'll sense you're on vacation due to the calm and inviting environment. A piano player is on site playing soft music, artwork surrounds you and you can't help but smell the floral aromatics pumped through the vents. For some the aroma is off putting but we enjoyed the scented lobby and wondered if they sold the intoxicating scent by the bottle! After picking up our keys we went straight to our room to unpack and unwind. The TV screens are newish, big and had streaming services. Our room was spacious with views of the Central Business District. Rooms have plenty of closet and drawer space. Consistent with Renaissance hotels our bed was comfortable resulting in restful sleep. Shower pressure was nice and strong. There is a restaurant/bar on site (Legacy Kitchen's Craft Tavern). We've ordered food and drink from them. The food is delicious and the drinks are good. The added bonus was the rooftop pool. It's a decent size and has a max depth of 4 feet. We visited mid-September during off season and most of the time had the pool to ourselves. Depending on what side you're on, the rooftop gets good views of the city no matter if it's day or night. In addition to the pool, there is a hot tub and lounge area to relax, read or soak up some sun. An onsite gym is available with a good amount of equipment offering complementary water and towels. The hotel has an on-site art gallery. Becky Fos (a.k.a: B. Fos), a renowned local artist, currently has her work on display. I'm not sure how often they rotate the artwork but the B.Fos exhibit is definitely worth a look. Daily Wi-Fi fees are waived for Marriott Bonvoy members. Just be sure you check in with the front desk when you get your keys so you don't get charged. They will ask you for your Marriott Bonvoy number so have it ready. Wi-Fi signal was good and we had 0 issues with uploads and downloads. Any requests were tended to promptly. The lobby and housekeep staff were friendly and answered any questions we had. My only wish was a microwave in our room. If reheating food you have to take the elevator down to heat it in the lobby. The only guest microwave is near the VIP lounge. The other downside to this hotel is the lack of an onsite parking garage. They offer daily valet services but it's a whopping $50.00/day. We scored parking nearby for our entire stay for a fraction of the cost using SpotHero. Aside from minor inconveniences, I highly recommend this hotel if you're looking to have a quiet and pleasant stay in NOLA. There is a good amount of entertainment in this area without the raucous. If you're still pining for the French Quarter experience, the French Quarter is just a 10 minute drive away.

Nice hotel in the warehouse district about a 5 minute walk from the convention center. Clean and nice. Not too expensive. Very friendly desk staff. A workout room and rooftop pool. Cute rooms with neighborhood feel. Very clean and lots of art on the walls. Very comfortable

We stayed here for 2 nights on a quick weekend trip and enjoyed it. The location was great for us because it is outside of the French Quarter, so not as busy or loud, but yet very walkable to get to all the sites. Plus, we parked on our own on the street and parking is much more readily available in this area. They also have a passenger load and unload zone right in front of the hotel. We arrived past midnight and check in for a breeze. We went straight to our room on the second floor, which faced into the atrium of the hotel, where there is a sculpture display. The kids enjoyed that and checked it out the next day. The room itself was small, but well appointed. The TV did not work at first, but I called down and it was fixed quickly. The bathroom was also not large and the toiletries in pumps on the wall of the shower. The ice was close to our room and the pool on the roof small and underwhelming. That said, we still had a great stay and would recommend this hotel.

I'm in New Orleans about twice a month and this is one of my favorites. It's always very clean. Staff goes about and beyond to be helpful. The valet attendants are quick and very polite. The restaurant options in the warehouse district are endless, but if you want to stay close, the on site restaurant is more than an average hotel restaurant, with speciality dishes and drinks. You can get the flavor of New Orleans without the chaos. But if you want to go to Bourbon or Frenchman St it's a short walk away. And if you're there during Mardi Gras the parade goes right past the hotel! Most importantly the rooms are quiet, clean, and very comfortable.

Beautiful hotel, very accommodating. Large corner King executive suite with ceiling to floor windows. Bed could have been more comfortable but overall 7/10. Coffe and beignets for breakfast was 10/10. Walking distance to Bourbon and Canal Sts.

An overall great stay. Most importantly, got a great nights sleep. Bed was so comfy and I felt like I was sleeping on a cloud. I appreciated the large TV in the bedroom, and the reusable shampoo/ conditioner/ soap. Aveda is also such a nice brand and the rosemary mint was a lovely scent. I truly give extra points to hotels that don't use the tiny plastic bottles. The staff also went above and beyond. I am here during crawfish season and when I checked in, the gal at the front desk said she didn't know where there could be any crawfish, but not 5 minutes later she called my room to provide a recommendation for crawfish within walking distance (Grand Isle restaurant). Valet is $45 plus tax which is standard for the downtown. I'll absolutely stay here again!

Had an awesome time staying at the Renaissance the last four days, upon checking in our room wasn't ready so we were upgraded to a bigger room. The room was nice an very clean. While staying here we got to meet some really cool folks that played a major part of our time here. We met Leland at the front desk an he was very welcoming an patient with us, he took the time to tell us about the city an where things were located. He even suggested some really great places to eat an we tried every one he suggested. Delivery is everything in unfamiliar territory an Leland definitely delivered. If and when I do get the chance to come back to visit I hope that he is still working here, he made this vacation so much better! Thank you so much Leland !!

Nice rooms with spacious bathrooms along with great front desk staff. I would like to see the rooms possibly be updated because the first room we checked into was dingy and not as spacious as we assumed. The upgraded room was well worth it and we enjoyed the staff considering it was thanksgiving weekend. There was room service daily and clean, fresh towels provided without any request

My husband, toddler, and I stayed for a weekend in June before be sailed of to our cruise the upcoming Monday. Our stay was pretty pleasant. The receptionist staff were very helpful and nice. We had a plumbing issue in our room and the staff members fixed the issue with urgency; we appreciate that. We booked a 2 bd queen size bed room. It was enough space for the 3 of us. We had our basic necessities available inside of the room. Our room was clean and the entire hotel was kept very clean. My husband enjoyed their gym equipment as they had many options to choose from and the area was clean. They have an outdoor pool that's on the roof top, so there is very good scenery and the area was very clean as well. There's a restaurant that is attached to the hotel, but I didnt really like the food so much. There's a bar as well, but couldn't check it out this trip. There's a room on the first floor that has some really nice Art to look at available. I do love the area that the hotel was located at. It was next to French quarter and a mile away from Jackson square. Honestly, if it wasn't so hot during the time that we were there; we would have probably walked to more destinations. We opted to drive majority of the places because of heat. Also, Check out was super easy. Not an issue there. We just had the fees for valet that had accrued during the stay. My only issue that I had is with valet. There was a time we had to wait 35-40 minutes just to get our car because there was only one valet person on duty. We had to pay $45-50 a day for valet because there is no free parking available at this hotel, so I just wish for that type of money that the valet process would be more smoother. Even dropping our car off to the valet we would have to hunt around to find someone. That was pretty annoying especially since it was so hot and humid and we had a toddler running around. I think if the valet services were improved then I would have gave this place closer to 4.5/5 stars .

Valet was very attentive and prompt. Love their customer service and attention to detail.

Great location at just a 10 minute walk from the convention center and right around the corner from some great restaurants. I came here early and, instead of telling me to wait, I was offered the very large hospitality suite. It's a little dated and worn but it's basically like having your own apartment and that's pretty cool in my book.

The location of the hotel is ideal if you're looking to stay away from the French Quarter, but still surrounded by tons of walkable restaurants and bars. The hotel itself is great, with tons of artwork from local artist Becky Foss and Chihuly glasswork. The room was great, large with a separate living space (upgraded to a suite). My only complaint was that the suite was on the 2nd floor instead of a higher floor. There was a conference/gathering early in the morning, so that meant waking up earlier than we wanted. Didn't have too much interaction with the staff, so can't really speak on that aside from check-in and check-out. It was convenient having a restaurant attached to the hotel, but the food was not that great. It took forever for the food to arrive and it didn't taste that great. That was the only tine we ate there, but it was mostly because we received free vouchers.

2 stars for location mainly- about where it ends. You'd be hard pressed to find worse service around NOLA- As a Bonvoy lifetime platinum; I've stayed at nearly all Marriott properties in and around NOLA- by far the lowest level of service. NBD, just wouldn't be back.

This is my new New Orleans haute! This hotel is a full service hotel. Restaurant is delicious and the staff to include managerial are so welcoming. Young folk at front desk need to stay at off cell phones!

Obvious discrimination. They refuse to give me credits for the nights I stayed in even after I spend money at their property. They give who they want the credits for nights and /or points in a group when paid by an employer. I've asked multiple coworkers if they receive their nights and the only ones who do are predominantly Caucasian. They refuse to provide me credits for my nights even though I stayed in their bed. They then say it's because I'm part of a group; come to find out people in the same group I'm a part of receive their nights. Some points. All paid for by the same employer. Seems to be Marriott has a certain demographic they prefer to award status to for return customers.

I rarely leave reviews unless the service at a place was truly egregious, so feel free to deduct one star from my one-star rating above. I was here with my wife yesterday with a wedding party. She was trying to get us drinks at the bar and was ignored by the bartender for over 20 minutes during which time he attended to over a dozen other guests who arrived at the bar after her. We were nicely dressed, polite, and so on but it wasn't until she gave up and I took her place at the bar that we were attended to. If you're looking for a bartender who isn't a chauvinist try somewhere else! This guy sucks. Also, the margaritas he made us were garbage.

I hate giving this 2 stars, but I am based on several things during my stay. My issues seem to be in line with the same issues others had. I chose this hotel for the location - I was attending an event in the area and this was the best place to stay. The Warehouse District is one of my favorite areas, and this location is near restaurants, museums, galleries, and an easy walk to the Quarter and riverfront. There is a beautiful gallery attached to the hotel that has vibrant pieces for sale, and walking around the gallery was a nice way to kill some time waiting on people. Arriving on Friday, staff was very friendly and check in was okay. The reservation was made by my elite status friend, and he called and added my name as I would arrive first. They did not have my name, but I was allowed to check in under his. There are seemingly no perks for Elite members at this hotel which was disappointing. The lobby area was a little awkward and could have been decorated for advertising itself as artful with a NOLA vibe. The room itself was nothing spectacular, actually smaller than most out there. The furniture was a bit outdated, and my finger got caught on the handle of the dresser and caused a bruise, so be careful. The TV is huge and there is a mini fridge and some decent storage space. The AC was set to the lowest it could go when i entered, and it struggled a lot. The room was usually a nice temp, but the AC was loud and turned on and off several times in short spurts which was not welcome at night. The bathroom lighting is absolutely horrible - yellowish lights that don't do anyone any favors. They provided a vanity mirror with a brighter light, but it's small and isn't helpful when trying to make sure your makeup looks right. There is no venting fan (at least not in this room) and the bathroom door defaults to staying shut so if you don't prop it up, you have a steam room going after your shower. There's also a strangely placed ledge over the sink - I get having a ledge, but one that is placed like this one over the sink so you have to be careful if you lean down is a but of a hazard. I ventured out for the day on Saturday, and I was not sure if housekeeping was going to come as it said they will clean twice a week. I really wasn't worried about it, but there were no "Do Not Disturb" signs to keep them out. When i came back that evening, it was nice to see the clean room, but as I discovered through the evening, there were a few issues. First, there is what i HOPE was a red wine stain on the bedspread right by the pillow - you couldn't miss this stain, it's not like it could have been an oversight. I did not see it until going to bed, so i flipped the comforter around so as not to have someone's possible blood in my face. I always was very unpleasantly surprised to find out that one-time used toiletries had been removed from the shower and no replacements were left. I hadn't noticed it at first other than the hand soap had been removed and a new one was left by the tub, but I didn't think to look for the shampoo and conditioner that had been in the shower before trying to take one the next day. I usually have my own, but was S outta luck Sunday morning and tried to make do with my face wash. Another reason I chose this hotel was the rooftop pool. That was not too big a disappointment. I enjoyed some time there Saturday evening and Sunday morning. My only complaints were that it seems to be the place for recreational smoking. Saturday was not too bad and people kept their pot on the designated smoking area, but after about an hour of peace and quiet Sunday morning, a large group starting arriving and within 5 minutes, the whole place smelled like weed. A large group of ladies also took over the pool for water yoga, so my time was obviously over for the morning (this was likely a private group, but the pool isn't large enough for that plus other guests who wanted to enjoy the facilities as well.) By then, i was not upset leaving as the smell was overtaking my at this point, and it was no longer an enjoyable experience. I'm no prude when it comes to all that, but there hits a point where it's just ridiculous. Valet was a good experience - way too pricey, and I found out the lots nearby end up being about $10 cheaper/ night. I didn't need my car all weekend, so I should have just stored it for the weekend and not worried about having it at the hotel. When you need to use your car a lot, valet makes sense, this was not the case. Now that i know where the other lot is, if I return, I'll use the other lot. My car appeared to be in good shape, and staff was super friendly and engaging. Based on this particular weekend, the whole thing could have been better. I'm not saying I won't stay again because given the location and overall price compared to other places, it was good. (And I refuse to stay in the Quarter so this was a nice alternative.) The hotel should work on housekeeping for sure.

Booked through the Marriott App and paid for parking through a special that was offered. I thought it would be self-parking, but it is actually valet parking. Normal valet is about 50/night and if you book with the Marriott App, you can save about 20 bucks. We arrived on a Thursday night so it wasn't that busy. I guess one would just double park in front of the hotel if there was no parking available. The valet folks were very professional and efficient. They got us a luggage rack, offered to help unload and swept the car away. The lobby smells like the MGM lobby in Las Vegas. I almost felt like I was at home. The location of the Renaissance is a plus. You can walk to a lot of different restaurants in the warehouse district (Emeril's, Cochon, Peche, and several other bars, etc.). The things I disliked were that the beds were small (full-sized) in a double room- why they can't just offer all queen double rooms- who knows. There aren't many lights/lamps in the room and I dislike having a dark room- with yellow bulbs. There were two lamps, a desk lamp and one ceiling light. The photos did not pick up on how dark the room was. The room we had overlooked the lobby area. They happened to have a pharmaceutical conference being held in that area, so early in the morning, we could hear that chatter. There is a restaurant in the hotel lobby, the Legacy Kitchen... it also doubles as the New Orleans Coffee & Beignet Company. Our first night in the city, we were looking for a beignet place within walking distance, and dsaw that the NOLA coffee & beignet co. was close to our hotel... the sign is kinda small, so we pretty much missed it. We saw that the Legacy Kitchen menu offered beignets and ended up ordered from the bar.

I stayed here for a conference and was disappointed to find my Gold Elite "upgrade" room located right across from the cleaning crew closet where they hung out chatting from early in the morning to late in the afternoon. The room itself was musty like they had tried to clean the carpet to cover up a guest who had smoked in the room and then the carpet didn't quite dry before it got moldy. Not my best experience with Marriott!

I loved my stay here. I strongly recommend this hotel. The staff were kind and went above and beyond to provide excellent service. It's in a wonderful and creative neighborhood. The hotel has a pool with wonderful views. Also, there's a nice art gallery attached to the hotel: very beautiful paintings!

This is a review of the bar/restaurant that is on the first floor of the hotel, unfortunately I could not find a separate place to enter the review. My husband and I are residents of New Orleans and friends of ours had their wedding in town. The night before they had an informal gathering at the hotel, next to the bar. Several of us went to the bar for drinks. I stood at the bar to wait for the bartender and place my order. He attended the people standing on the other side of me, though I had been there first. I did not mind, this can happen. Well, they left for a table, and he ignored me for the NEXT 20 MINUTES. He continued to serve other customers and ignore me completely. I am a short woman in my early 50s, and was well dressed because of the occasion, and tried to get his attention but he kept ignoring me. I became so distraught that I had my husband go to the bar to place the order. He was attended to. I am completely disgusted with the service at this bar. As a NOLA resident, I can assure the owners that not only will I NEVER enter this establishment again, but I will NEVER recommend it to anyone visiting. The behavior was incredibly rude and I must say, CHAUVINISTIC.

Per EXCELLENCE! Plain and simple! I is a hotel with an OUTSTANDING staff that makes you feel like you're at an AirBnB with family. I came to New Orleans for a business convention that was shut down after 2 days due to the impending 'Barry' hurricane. Flights were cancelled, Greyhound was shut down, Amtrak stopped, and every rent-a-car company was all out of vehicles. I was left to ride out the storm with several thousand others associated with the convention. Little did I know that the staff at the Renaissance would make it feel like weather was sunny and bright! Lindsey (manager), Dave (front desk superstar), Troy (front desk all-star), Derrick (housekeeping all-star), Danny (restaurant bartender), Stan (food service/ greeter/ waiter), O'Dallas (housekeeping manager) made us feel like we were at a 5-star resort!!!! When I say they were INCREDIBLE....tat would be an understatement. They stayed overnight, working long hours just to ensure that we were taken care of! Lindsey had a sure-fire plan in place! Even after the city issued a shelter-in-place, the hotel sent out thorough communications stating a timeline of meals, housekeeping, and beverages. Never did I feel like a shelter-in-place existed. This was a well-oiled machine due to the ultimate professional staff members. They need promotions and raises! Because of them, this review is 5-stars!

I am still a fan of this location. The property is well maintained and competitively priced for travelers who know their way around the city and have little desire to stay in the CBD/Central Business District. The hotel is located in the warehouse district and is a manageable to the CBD or Lee Circle. Valet Parking is as high as parking prices in downtown Chicago and the meters are $3.00 an hour. The hotel restaurant, Legacy Kitchen has great offerings as well. If you are a Gold or Platinum Elite member, you are offered a credit each day for Legacy and given access to an area with free beverages and snacks. If you a visiting Nola for the first time with a plan to hang in the French Quarter 24/7, this is probably not an ideal location. But if visiting with a vehicle and plan to venture around, the accommodations are great.

Awesome hotel about a mile off bourbon street. The hotel was clean, well maintained and had a great staff. The bar/coffee shop were both great. I would recommend staying here if you visit NO.

This has become my go-to hotel while on business. The location works really well for me. It's just a little outside the CBD so you can find parking on the street. It's walking distance to some great restaurants. I often arrive late and have always had excellent service at the front desk. I've only made the cocktail hour once which was a nice little touch. I do love the art - particularly the glass. I've found some smoking good rates on priceline for this hotel. Repeateadly.

Stayed here for a work conference. The room was very spacious (corner unit) but a bit dated by the furniture. The heater was loud and hard to hear the tv without blasting it. I do wish there was more lighting or just options to make it brighter. Decent area to walk/Uber from. Restaurants are close. The hotel itself is kept cool temp which wasn't idea when it was 40-56 degrees outside.

My husband stayed here last weekend for a wedding. As for the room, it was nice, but make sure you REVIEW YOUR BILL. They totally screwed up billing for almost every member of the wedding party and many of the guests. I have a feeling it is going to take awhile to get this shit straightened out.

This is a first class hotel in New Orleans available for a steal on Priceline. In fact, the nicest hotel I've ever had the pleasure of staying at in the city. The good..Its gorgeous. It's such a unique hotel with modern art everywhere you look. Let's talk about the rooms...the beds are heavenly and the shower. Oh the shower. It's one of the waterfall showers with Aveda products galore and those plush towels waiting when you emerge. Room service was quick. The valet is accommodating and fast. Very fast, very friendly. The not so good...asked for late check out and was responded with a very stern "no". Walls are thin as paper. I heard all of my neighbors and I'm sure they heard me. Room service food was great but service was not. We were spoken to very condescendingly to by the lady at the front desk while looking to buy water in the hotel shop. A hotel of this caliber shouldn't have such sub par employees...espically for locals. I do have to say the bell hops are some of the best in the city.

With my most recent visit last week to New Orleans, we stayed at this lovely hotel for the second time in two years. To me this is the perfect place in which to rest your weary food and drink addled body following your days and evenings spent gadding about town. It's an easy walk to the French Quarter and environs taking 15 minutes or so (not sure what the griping is about in other reviews about this) . Being in this location means you don't have to be in the heart of all the noise and sometimes craziness of the French Quarter when you're trying to rest up. The hotel is in an aesthetically pleasing red brick 4 story building that was once a warehouse. It has been beautifully and conscientiously renovated. As soon as you enter the hotel you're immediately greeted by a lovely lobby with gorgeous art work surrounding you from all angles. What drew me to this hotel intially was seeing photos on-line of the Dale Chihuly blown-glass chandeliers. I love Dale Chihuly and had recently gone to one of his incredible exhibits when I discovered this place. I thought: This is the hotel for me. And indeed it has been. There is a pretty atrium at the center of the hotel that fills the space with both volume and light. There is also a pleasant roofdeck with nice views and a small but serviceable pool. There is also a gym facility on that top level complete with sauna. The hotel rooms are spacious, nicely decorated, well-appointed, and clean. The rooms all have large expanses of paned windows that let in a lot of light or if you prefer, can be completely closed off, plunging the room into sleep-inducing darkness. Some of the hotel rooms face the indoor atrium rather than the outside. Be sure to let your preferences be known when making a reservation. The Warehouse District neighborhood has a lot going on for itself as well. There are several notable restaurants including Emerils and Cochon within a couple of blocks walking distance. Down the street in the opposite direction is Mother's Restaurant which is an institution in New Orleans. I love Mother's and most of the time, that's where you'll find me for breakfast. You are also only a block away from the Wine Institute of New Orleans. Check out the reviews on that...it's not to be missed. The area also boasts a number of interesting art galleries and a glass blowing studio. There is at least a day's worth of sight-seeing right outside the doors of this hotel. The hotel restaurant, La Cote Brasserie has a bar where I've happily spent my share of time over drinks and oysters. Had I written this review last year after my stay, I would have given 5 stars. One star is lost this year because we were in a room that had a door connecting it to the next room that initially turned out to be less than ideal. This connecting door made the room less soundproof than one would expect.. On our first night there, I was awakened by our "neighbors" on the other side of that connecting door, having what I will only say was a quite loud and frisky time of it. Egads! The next morning, I spoke with the concierge about this and learned that this vocal duo had checked out so we opted not to change rooms. The remaining nights were quiet. But I've learned my lesson and when making a reservation next time, will be sure to indicate that I don't want a room that adjoins another via a connecting door. Having just returned from New Orleans, I feel wistful as I write this review, missing the hotel, the town and all the neighborhood attractions I've mentioned. Can't wait to go back and when I do, I'll be staying here.

From the moment I walked into this hotel, I was in love. The decor, the aroma and the cleanliness captivated me. Customer service wasn't half bad either. I arrived early, but no rooms were available yet... no problem! They said they'd call me, when a room opened up. In the meantime, I sat in the lobby to do some work stuff. I was so impressed that they kept their word and called me when that room opened up. The room was perfect. The only thing missing was a blower in the bathroom. I can't stand when the bathroom steams up too much during a shower. Their bathtub was nice, too. When staying in NOLA, I will definitely come back here. I get annoyed of reading reviews for nice hotels that have roaches! This was did not have any in the room. I did see a tiny one in the lobby area, but that's expected in NOLA. I am just glad that I didn't see it in the room! What I loved most was the Craft Tavern restaurant that's connected to this hotel. It was awesome!! So awesome that I ate their 2x during my stay. If you are looking for breakfast items, the New Orleans Beignet Company has a coffee & beignets stand in the lobby of the hotel (also connected to the aforementioned restaurant). Everything about this hotel was welcoming, warm and inviting. I look forward to staying again soon.

Parking Management Services is the valet company used by Marriott Renaissance Hotel on 700 Tchoupitoulas St. The last day of my stay, I had $3k worth of various items stolen from my truck. I was able to confirm that the alarm was never sounded so we able to determine that either the valet forgot to lock my door or someone with access to my key went through my vehicle. PMS took some responsibility, but still only paid out $500. The manager/owner, George said he went to high school with all of the kids working so he was POSITIVE none of them got into my vehicle. Regardless, they are the reason a trip was ruined and my privacy and security were violated. The assistant ops manager at Renaissance was of no help or support at all. Ask who is the valet company before you book your next hotel.

The hotel is located in the Warehouse District, so you're not in the middle of the hussle and bustle of Bourbon Street. A 10 minute walk to the Riverfront street car off Julia, 10 minute walk to the St. Charles street car, and a few blocks away from Harrah's. The hotel is nice and quaint and I enjoyed my stay very much. My encounters with the employees (front desk, valet, etc) here were pleasant. There are only 5 floors in the hotel so there isn't too many people coming in and out. The top floor has a 24 hour gym and a small pool open from 6am-11pm. The pool is outdoor so you get a view of the NOLA skyline. The room was clean and had the basics you need for your trip. The shampoo and soap they give you are Aveda products so that's really nice. I had a single bed room so I was a little saddened that the pillows were meant for a full/queen sized bed.

My items were stolen by the maid staff. And they do not really clean the rooms during your stay though. We were there for our wedding with many expensive items. I lost a dress, a ring box (thankfully the rings were not in it), and an earring. I know this because I was unable to use the ring box as it never left the room and was missing after our room was serviced. I also know that I left a dress behind the bathroom door and was told "nothing was turned in." This place is unprofessional, the room block management was offensive, and they are thieves. Worst experience of our wedding was this hotel stay. Do not go here.

My family (husband and 10 month old) stayed here for 3 nights while my husband attending a conference at the convention center. The hotel was comfortable, conveniently located, and enjoyable. Location: very convenient, next to convention center 5 minute walk to the convention center 5 minute walk to the riverwalk outlets! A short 5-10 min walk to many delicious restaurants including Cochon and Cochon Butcher, Emeril's, the daily beet, etc. 1 mile from French Market and Café Du Monde (take the riverwalk instead of the streets for a river view, less traffic, and paved stroller-friendly streets) 20 minute walk to bourbon st. Room: clean, comfortable, love the blackout curtains. They provided a crib (which conveniently fit in the large bathroom so baby could have her own space). Although it took them 30 minutes to set up the crib because the first one was broken. Food: The room service closes at 11pm which is quite a bummer. We got hungry at 11:08pm :( we did get the chocolate beignets the next day which were hot and fresh. The flavor was okay, I prefer the traditional ones. Rooftop pool: It's okay. The view is basically the top of other building. The pool is small and had a lot of leaves floating around in it so we didn't end up using it. Gym: very user friendly, treadmills with TVs is always a plus, and there are steam rooms in the men and women's bathrooms! Overall, if you're here for a conference or want a more family-friendly location to stay, this is a great option! Close enough to walk to great restaurants/city center, but far enough away from the party scene.

We stayed for a long weekend/ great hotel. The service is A plus- very on point with making sure you get what you request. Loved the restaurant & bar in the lobby area/ super great food and service and well priced. My only issue- the photos of the rooms are not true, our room looked nothing like any of the photos. Was clean but a little out dated. But all the rest was a great stay and service!! Well done Renaissance Hotel New Orleans.

My friend and I had a girls weekend getaway here and it was the absolute best. It was calm, clean and the perfect location. Can't wait to come back!

Great hotel. Great location. Convenient to attractions, shopping & food. The staff is friendly and accommodating. We loved our stay. We had a minor hiccup our first night that was fixed immediately. Nathalie went above and beyond to make our stay fantastic.

I booked this hotel after my wedding. We booked 2 days because we weren't leaving for our honeymoon until 2 days after the wedding. We left several things in the room and when we came back into the room after a few hours everything was missing. I called security and reported the missing items. They continuously gave me the run around and I had to call over and over to see what was going on. 3 weeks later I get a call saying that there was nothing they could do about it but they could give me a gift card. Unacceptable. I would never recommend this hotel to anyone

Elisha, who is a server in the legacy kitchen there, is one of the best I have ever encountered. Her service is A #1.

I stayed here in January for 3 nights while attending a wedding nearby. Overall, it was a pleasant experience. The front staff was extremely friendly and helpful at all times. The hotel was in a great location, especially for everywhere we needed to go. You're in walking distance to many great restaurants, bars, and attractions, and if not in walking distance, it's a short Uber ride away. The rooms were standard, could probably use a little upgrading. Our room was never cleaned throughout our whole stay. There was a day we had our do not disturb light on but then there was another day we had the "make up our room" light but no one ever came. Other than that, we experienced no issues. There's a restaurant/bar in the hotel, but it closed so early every night. I believe around 10. I only tried their food for breakfast, and it was just OK. This hotel is a great option if you want to be close, but not too close, to the craziness of New Orleans. I would stay here again.

The room was fine. The bed was nice and overall was really clean. The staff was great with the service that I would expect for the price. It was also great to have a bar/restaurant attached to the hotel to grab something to eat or drink. Nice large TV and good work space for a laptop if you're here on business. The bad is that there's no breakfast offered unless you go to the hotel restaurant which is pricy for what it is. Also if you plan on hooking anything up to the tv like your computer or Roku then the volume doesn't work. Not that there's no sound but you literally can not change the volume. It's controlled through the "sling box" that runs the tv.

Three stars might be a touch harsh, maybe more of a 3.5, but here's why. CONS: 1) unfriendly staff, maybe it's just a local thing. Even seeing the same breakfast window staff day in and out didn't allow a hint of recognition, welcome or smile. 2) bathroom issues: shallow toilet, yuck; shelf over sink offers concussion or possible risk for stitches (see photo); shower curtain too short, flooded bathroom first day. Attempts to avoid flooding meant constant attention and adjustments during shower and a rolled up towel on floor to catch water. PROS: 1) very nice location, quiet, convenient walking options 2) clean spacious rooms, comfy beds 3) lobby smells nice

There was nothing wrong with the Renaissance. The location was good and the bed was comfortable. I have a few issues which would preclude me from going back. One is the lack of true room service. I have this thing about getting a fresh pot of coffee with a mug. I love having coffee in a robe (no robe in the room, by the way). I called down and they said there were no pots, just a cup, and that it would be eight dollars total. She recommended I come down to pick it up. So SOL there. I then noticed that there was a weird noise. It was white noise like an air conditioner but it was not constant. It would start at one decibel and then get louder and louder. It was as if the main air conditioning unit was right over me. I called down to ask if every room was like this. She hadn't heard of it and said she would send an engineer up. In the least, she could move my room. That didn't happen. I had to sleep with my ear buds in with a white noise app. That's how disturbing it was to me. And lastly, I got a message from housekeeping. I had left my do not disturb sign when I went out and they said they would not clean the room in the late afternoon. So the next day I made sure to shut off the do not disturb sign. I was gone for over four hours (10 am to about 230). I came back and the room was not cleaned. So I give up. I asked for a late checkout. They said noon so I took it. Housekeeping was knocking at eleven. It's the little things. I'll stay at the JW. I know what I'm getting there.

Saved here for a few days in June. First let me say we arrived at about 10 30 or 11 and the restaurant was closed and we were hungry. The front desk staff gave us the information for a pizza restaurant that delivered. She was heaven sent because we were hungry. The next morning I got up and went to the gym. Honestly the gym was better then I expected. Treadmills, bikes, and other machinery. That was more then I expected. It was a decent size which was great because there were quite a few people in the gym. The hotel also had a rooftop pool. Decent view of the city. They have a restaurant called legacy which I was able to have breakfast at. The rooms were a decent size we got two queen size beds and there was more then enough room for the two of us. Rooms were cleaned a little late in the day but that was fine. The location was not ideal if you want to be in a quick walking distance to activities. But if you don't mind walking or taking a Uber then this location isn't bad. It was in the art district I believe. The onference rooms were great.