Renaissance Paris Hippodrome de St. Cloud Hotel

We stayed here right after Christmas. The hotel was very nice; it was a little further out from the famous Paris sites (roughly a 20-25 minute Uber ride) which was nice because we didn't have to worry about parking. All the staff was wonderful. I do want to give a special shout out to Omy Sahye - Guest Relations Manager, she was incredible! She set up reservations for us, my niece ended up getting sick, Omy directed us to a pharmacy and then translated the medicine we got to ensure it would help. My husband and I ended up leaving our passports in the hotel safe and we didn't realize until we got back to Germany. We called Omy and she walked us step by step on how to get them to us - she ensured FedEx picked them up and then followed-up with us to make sure we received them. She definitely went above and beyond! If we make it back to Paris, we will definitely look to stay here again.

The hotel has a restaurant, Les Hamptons, which serves fine dining at lunch and in the evening. The chef of the restaurant deserves recognition, I highly recommend this restaurant, delicious, full-fledged dishes... ***** Passage to the sauna is a separate quest. I have prepared a video to make it easier for hotel guests to find the spa area, as it is hidden behind curtains. There are obvious disadvantages here, although the sauna is good and comfortable, but otherwise the quality needs to be improved.

The idea of creating the hotel was to combine the dynamics of Parisian life with a sense of rural seclusion. The hotel was built on the site of the former service buildings of the racetrack, and the architects tried to keep in touch with the history of horse racing. The Saint-Cloud Racetrack was opened in 1901 and quickly became a symbol of aristocratic leisure. The unusual design hotel has become a continuation of the tradition of prestigious holidays in a new format. It turns out to be a rare combination for Paris — between the dynamics of a megalopolis and the atmosphere of a closed club in Nature. But there is such a nuance that the hotel is surrounded by parking lots for cars, these are parking lots for those who come to the racetrack and the hotel. However, it's relatively quiet at night if your rooms don't face the road. The interiors of the halls and the restaurant are impressive, a kind of balance between French elegance and English club style, with elements reminiscent of equestrian sports: wood, leather, panoramic windows filling the space with light. The rooms are spacious, clean, and have comfortable beds. The hotel has a restaurant, Les Hamptons, which serves fine dining at lunch and in the evening. The chef of the restaurant deserves recognition, I highly recommend this restaurant, delicious, full-fledged dishes. The hotel staff works diligently. The breakfast is well balanced. There is also a special place in the hotel — this is the territory of the sauna and hammam. There are obvious disadvantages here, although the sauna is good and comfortable, but otherwise the quality needs to be improved. Drinking water for guests in the sauna area is served in a decanter with a filter. Mold is clearly visible in this decanter and it is dangerous for people. I asked the staff to take measures and, in general, it is necessary to be more attentive to the sauna and hammam area, provide this place with hot water for tea, and create more decent conditions for guests. Because as it stands now, this area makes a depressing impression, as does the passage to it from the hotel.

We had a wonderful experience at the Renaissance Paris Hippodrome de St Cloud Hotel.||From the very first moment, check in was great, then Omy greeted us, she really enveloped us in genuine hospitality, managing our arrival with effortless grace and delighting us with an unexpected upgrade, she knew it was my birthday and she added some special attention in the room. That was so thoughtful. She took care of all our requests very professionally. Breakfast was great and we really enjoyed our stay.||We will come back and thanks a lot Omy in your great job.||Mindy.

We knew the hotel from last year and liked it so we decided to come back - to realize that the service quality declined a lot: in a room that was booked for three there were only towels for two, even after asking on the first day, we had to repeat our request on the second day. The toilet brush was broken and was not replaced (even though requested twice). Let’s not think about how well the toilets were cleaned. In the restaurant, there was an obvious lack of personnel and a lack of attention too. On Sunday morning, the pool staff was helping during breakfast, unfortunately not very skilled and noisy. Used empty glasses from the aperitif remained on our table until we left after dessert, our 8-year old daughter had a wine glass (which we did not experience somewhere else, normally they get removed once you have been seated. Lastly, there was no manager on duty to exchange the series of service failures. Overall, the hotel is nice from the outside - but the differentiation and the value for the price come from a good service, which was not visible.

Booked a standard double via the Marriott app and got upgraded to executive given it was our honeymoon. The hotel is nicely located, great amenities and is very beautiful. What really made the stay outstanding was the staff - fantastic service, very on top of everything and very helpful. Special shoutout to Omy, who helped us plan our trip and also get last minute tickets to Louvre (please also give a shoutout to Camille - the Mon Petit Paris guide who took us around Louvre). Thank you again, we loved it and will highly recommend to everyone we can!

Fantastic service, excellent manager in the lobby Omy, very very pro active, she really gave us a service far beyond any hotel in Paris. Breakfast was great, they need to give better quality coffee. Rooms spacious and clean. Restaurant pricy!!

Stayed there December 23rd thru December 29th and day 1 of our stay 169 euros taken from the room and still waiting for response! Totally unacceptable, but majority of staff very pleasant and helpful. Just felt very violated and to not respond or rectify the incident after all this time. Always used Marriott for vacation stays, just saddened by this. How dare you! Incorrect definitely remembered were the money was left, and it was on the desk were it was taken! Still no communication, did you even address it with housekeeping? I'm assuming no. Never again and how dare you respond with Incorrect information!!!! Shame on you! But that's fine, noted for future vacations

Review for Renaissance Paris Hippodrome St. Cloud Hotel - September 2025 We stayed here in September 2025 while celebrating my grandson's wedding. My family (daughter, her husband , my son, and a close friend) all traveled from the U.S. -- Virginia, Texas, and California -- and we are all longtime Marriott Bonvoy members. We've always trusted the Marriott brand for its high standards and hospitality. The hotel itself was beautiful, the rooms were great, and overall the accommodations were exactly what we expect from Marriott. No complaints there. Unfortunately, the restaurant service on Tuesday, September 16th left us extremely disappointed. After a wonderful day at Disneyland Paris, we wanted to enjoy a relaxed dinner at the hotel. Instead: * Drinks were delayed and only came after several reminders. * After finishing our meal, no one brought us a check, even though we saw our server bring checks to other tables. * We asked multiple staff members, but no one followed through. * Finally, we were told we had to get up from our table and pay at the bar -- even though other guests were able to pay normally at their tables. This was confusing, felt dismissive, and honestly took away from what should have been a perfect last night in Paris. It was especially frustrating because we had ordered full meals (not just drinks) and had been nothing but polite guests. For a Renaissance/Marriott property, this type of treatment was shocking. As loyal Bonvoy members, we expected better. The rest of the stay was great, but our final memory at this hotel was being treated as "less than" valued guests, which is not something I've ever experienced at a Marriott before. I hope management takes this seriously, because the property itself is wonderful -- but the restaurant service absolutely needs attention.

Even though this hotel is a bit off the beaten path, as far as visitors to central Paris is concerned, the public transportation options make it a breeze to get there. Located adjacent to the St. Cloud hippodrome and Paris Country Club the surrounding neighborhood is quiet while still within walking distance of a shopping center and supermarket. The hotel itself is quite modern and the rooms are as one would expect of a Renaissance property, the staff is very friendly and provides exceptional service. The nicest aspect of this hotel is that it provides the convenience of shuttle service to the train station or nearby places in the form of a luxury vehicle, in our case a Porsche Panamera, not many hotels still have this perk. Additionally, the hotel has a small fleet of electric vehicles that it rents out to its guests at a reasonable rate. The hotel restaurant is great for breakfast albeit not so much for dinner. I went twice for dinner and both times was disappointed in the menu selection and more importantly in the meal itself, which was bland and uninteresting. Perhaps I would be less critical if the restaurant were located in suburban New York but given that it is in suburban Paris I expected more. There is no doubt that there are closer choices but none are as tranquil as the Renaissance Paris Hippodrome and the few have the service to match. The availability of a fleet of electric cars for rent makes this an excellent choice when staying in Paris.

I made a reservation using my Visa card to get a discount and included breakfast. Then then jacked the price that they charged 80 euros a night and didn't included breakfast at 22 euros each persons. When I call customer service they acknowledge they had a visa rate when I booked but it was up to the hotel to decide if I would get it. So basically calling me a liar they said I need to show proof of this visa program in writing. Even tho the customer service Rep confirmed it. The hotel did not even have the courtesy to tell me I had to go and ask if they would change it. Another negative was we asked at the front desk if Versailles was open because Monday most places are closed around Paris. We were assured it would be open (guess what) it was not, wasted trip only part of a day ruined.

First I must tell you this hotel is far from the center of the city. From Champs-Élysées it takes 20 minutes and thats with no traffic. An uber from the center of town costs about 20 Euro. Also when you put the address in the navigation system it actually takes you to the side of the hotel and not the front. So what happens is you pull up to a gate and a large empty parking lot and you think you are in the wrong place. If you drive a little to your right you will see the main entrance. The hotel is very pretty(especially the grounds) and the staff is very kind. And the breakfast in the morning is top notch as well as the staff. A nice hotel if you want to be out of the way of things.

This new Marriott Hotel offers great service and very friendly staff. The hotel is very modern with up to date amenities. There is a great restaurant onsite. The hotel is situated on outside of Paris away from the noise and bustle of the city but close enough to take the train or metro into town. The hotel does offer a shuttle service to the local metro or train station. This was our first time in Paris and the Renaissance made it a wonderful experience!

This brand new hotel opened in June 2014 and myself, my best friend and my daughter were fortunate enough to be there guests for 7 nights in July. Despite a few minor little hiccups we experienced, and those can be expected at any new hotel after opening, we love this property! What was memorable was the way the staff responded...friendly, excellent followup, attentive and hospitable! This is a quaint area in France but to get to Paris its about 40 Euros one way, so can get expensive if you want to sight-see. There is no shuttle yet but perhaps they will get one later. Rooms are wonderfully spacious, modern and up-to-date with latest amenities. Well done Renaissance, well done!

I would say if you are a person of color, don't choose this hotel but I'm sure that would be more in there favor. This hotel treated me and my friends like second class citizens. They Constantly asked us to verify our room #. (Even when we needed our food heated up.) Followed around the hotel. Continuously stared at by staff. When we attempted to advocate for ourselves, we were given an "oh well" (to sum it up) response from the hotel manager. We reached out again when we returned in April 30, 2018 to express our discomfort, still waiting.. will never utilize this company Renaissance Paris Hippodrome de St. Cloud Hotel again .! This was only a few things we experienced during our stay. It was by far the WORST PART of my trip to Paris. I would've given them two stars if they wouldn't have lost our reservation when we checked in and then attempted to kick us out before our actual check out date.