Renaissance Paris La Defense Hotel

This hotel is located at the fringe of the city in a business district with lots of high rise buildings. First time Tourists who want to experience the Paris attractions should not be based here. Westfield mall, Auchan Supermarket and numerous food options are located next door and the metro is located at the basement. The rooms are of decent size and suits business solo/couple occupants. Breakfast is decent with an egg station and starts at 0630hrs. I am here for work so it serves my purpose.

enaissance Paris La Defense Hotel offers a modern, business-oriented stay in the bustling La Defense district, with strong access to Paris via metro and praise for its friendly staff and amenities. Guests appreciate its convenience for events at the nearby arena, spacious rooms, and solid breakfast options, though it’s better suited for short trips than central sightseeing. Overall, it delivers reliable 4-star comfort at a more affordable price than heart-of-Paris spots.[yelp +1] Location and Accessibility Nestled near La Grande Arche and the Westfield Les 4 Temps mall, the hotel is ideal for business travelers or concert-goers at Paris La Defense Arena, just a 5-minute walk away. Metro Line 1 provides a quick 10-20 minute ride to the Eiffel Tower, Arc de Triomphe, or Louvre, making city exploration straightforward. The area feels commercial and modern, with shops and dining options, but lacks the romantic charm of central Paris.[expedia +2] Rooms and Comfort Rooms are spacious and clean, featuring comfortable beds, powerful showers, and contemporary decor, often with city views. Some guests note minor issues like thin pillows or occasional warmth, but upgrades for loyalty members add value, including lounge access with breakfast and evening drinks. Bathrooms provide essentials, though extras like more toiletries require a request.[expedia +2] Service and Staff Staff stand out for their warmth and helpfulness, from front desk assistance with reservations to daily housekeeping and concierge tips for local navigation. Marriott Bonvoy members enjoy perks like a dedicated lounge, and teams handle requests efficiently, creating a welcoming vibe even during long stays. A few mentions of housekeeping mix-ups occur, but they’re quickly resolved.[yelp +2] Amenities and Dining The 24-hour fitness center exceeds typical hotel gyms, and the breakfast buffet earns raves for variety, fresh ingredients, and healthy choices like pastries, fruits, and eggs. On-site restaurant and bar serve solid meals and cocktails in a relaxed atmosphere, though some find prices high. No pool, but proximity to a Christmas market in season adds fun

We came to Paris for the weekend for our birthdays and stayed in this hotel. Beautiful hotel and in a great area. The staff were absolutely fantastic and made our stay even more pleasant. I would like to give a particular mention to Noémie Rousselot on the Guest relation team who went out of her way to make our stay even more special. There is a lovely shopping centre and Christmas market in La Défense and the metro made it easy to go everywhere. We would definitely love to stay in this hotel when we come back to Paris.

My family and I stayed at the Renaissance Hotel La Défense in early December and booked three adjacent rooms. I accidentally left €3,000 in cash in my room and only realized it after leaving the hotel. When I returned, I was deeply relieved to find the full amount carefully and neatly placed on the desk.||This experience truly reflects the exceptional honesty, integrity, and professionalism of the hotel staff. A hotel you can genuinely trust. Highly recommended

2 stars because it started with having to explain to the staff that i was allowed to request a late priority check out for free as a silver elite Marriott bonvoy member. That weekend was supposed to be stress free. I requested a late priority checkout before checking in and was told it was okay. So far so good.Only to check in and ask again just to make sure, but got told late priority checkout is 45€ and only free for gold elite status members, which I had never ever heard in any marriott hotel I had ever been to. Hadn't I asked, I would've been woken up at 11am or charged 45€ at checkout. Eventually, I was able to stay for free "exceptionally". I hate that what should be a benefit if requested and available, turned into a privilege, and after fighting for it. It would be nice if all the Marriott hotels had the same policy when it came to the benefits that come with being a bonvoy member. Or if the hotel staff knew what benefits came with the different statuses. Other than that, the room and bedroom are spacious, it's conveniently located.

the staff in this hotel was extremely unfriendly , from reception to the cambermaids. don't expect them to test you like a human being. they are aftetall not one. it's been 3 years since i experienced such a behavior in this hotel. and it has not changed a single bit. it's sad to see this hotel testing first this way, but guess it's their motto. location is convenient beside a mall, but far from the attractions. beside a cemetery of you prefer peace and maybe some company. rooms are tidy but dated. ps, to the black lady cambermaid working on 14 october morning at 9am on level 8, a smile would make you look pretty even if you aren't, if someone's smiles at you when you walk past your guest.

great hotel experience. the room was very spacious, and corner with a good view of the area. they have a great breakfast , they offer some snacks during certain hours. the hotel is well kept. i didnt put 5 starts because i was freezing in my room, france has a temerature control that is supposed to be in summer mode and my ac was cooling great during very cold nights for me coming from Flroida. other than that was awesome stay and the staff is super courteous and attentive. they have tea and cofe in the lobby as well for anytime .

I booked this hotel to attend an event at La Defense Arena. It couldn't have been better located. We basically fell out of our hotel door, straight into the arena queue. Magnifique.||The hotel is chic and well furbished. Clean, tidy, all the staff have been very good to us and communicated well. I have tried my best to do it in French, but they have saved me with English when necessary.||The room was equipped as you would expect don't really need to go into it, as we got everything required. We were given the top floor, 9, but there were an abundance of lifts and getting one was always extremely easy.||I suppose the checking in process could have been quicker, but some things have to be done, so no big deal. On the lower floor with reception is a self service shop for snacks and drinks. Very trusting, but very convenient.||Breakfast was continental, but plentiful. Really enjoyed it, the coffee was nice too, which is a bonus. A lot of hotels have rubbish coffee.||Very unlikely to come back to the arena, but if I do, I am coming back to this hotel.||Merci beaucoup.

When I was browsing hotels this was probably one of the few hotels that were moderately priced when you needed a second bed. With such few options, I opted to stay here. My trip immediately began rocky when as I arrived here from CDG I left my wallet either on the top of the taxi or dropped in front of the hotel. The staff here attempted to assist me, allowed me to call my banks to cancel my cards and tried to reach out to the cab company. The one troublesome thing I found was I asked them could I see the footage of the camera to see who picked up my wallet and they told me they couldn't. I was told that I would need to go to the police station and get their authorization to allow the staff to view the video-- that makes absolutely no sense! The hotel staff was very helpful. I needed to make two reservations that the website was totally in French and they took the time to help me out, which I appreciated. The room itself was decent but it was extremely warm and made it difficult to sleep. The one pillow provided was terrible and it didn't allow for much comfortable. The sofa bed was fine for my daughter but don't believe it's suitable for an adult as their is a bar in the middle of the bed. Overall, I had a pretty decent stay here and appreciated the assistance that was provided. The hotel is a short distance from the Westfield mall and La Defense train station.

I wasn't sure what we would get when we booked this hotel but it ended being an awesome experience. I'm so happy we stayed here. This hotel is a great option for visitors with families. Things are clean and modern so it's not cramped likes the other times I've stayed in the city center. The beds and rooms are larger than you would find downtown which is what families need. There are a lot of business guests also which is totally fine. Their breakfast buffet was awesome, with high quality ingredients and healthy options. They have an excellent lounge for Bonvoy Platinum members. Their gym is much better than your typical hotel gym. The front office and cleaning staff are so helpful and friendly. It's only a 20 min transit ride to the center or everything so we really thought the Renaissance was an excellent hotel for our needs. For sure we will come here again! Thanks Renaissance for providing an awesome home base for our one week vacation in Paris! Merci!

awful experience. the room price was 350 a night ..bathroom was moldy .. carpet smell .. the whole room smell.

The only positive of our recent stay was the front desk staff as they were all very nice. However, the hotel has gone downhill. The breakfast buffet was filthy, items were not restocked, clean plates were stored next to dirty plates, and servers argued with patrons when they complained. Our room was never serviced and there was no hit water in the shower. We will now head straight to the Hilton next door the next time work brings us to Paris.

Metro M1 is short walk from this hotel. If you are coming from CDG, RER B to RER A transfer will bring you to station within 10 min walking distance. Happy with the staff, condition of the hotel and amenities. The ice machines are on level 2 and 9.

I've had the pleasure of staying at this hotel for the past few years. Every stay is better than the next and this one went above and beyond. As a newlywed, we checked in and let them know we were here to have some fun. They gave us a suite, decorated our room with balloons and confetti and even left us champagne, a lovely handwritten card and macarons for the evening. I am simply honored they would take it as far as they have, and the staff here already knows I will always come back to this hotel because of their excellent attention to detail.

I stayed here a few weeks ago for a work trip. The hotel has an odd entrance that can make it challenging with all the construction for taxi drivers to find if they are not fro the area. I arrived early in the day but was checked in immediately. My room was quiet and well appointed. I had excellent service for my week stay and I would come back again. The buffet breakfast was good and I didn't get tired of the offerings, even after a week. We spent a great deal of time in the hotel bar after long days of meetings reconvening and going over notes and to do's for the next day, the staff was friendly and kept on top of our service. The metro is very close by which was super convenient. There were also easy restaurants close by to grab a bite. All in all.. it was a good experience and I will be back.

We spent more than 8 weeks at this hotel and it was amazing, the staff treated us like family. They would go above and beyond to make sure that we were comfortable. The lounge area was excellent serving breakfast every morning (Monday to Friday) and wine and beer during the night. I would highly recommend this hotel. With a navigation professional at your service to help you to your destination. Very awesome!

Very quiet hotel. Overall good experience. Room was nice sized for Paris. Service was good. The gym is ok sized but has all the right equipment. I would stay again.

So I stayed at the hotel at the recommendation of a friend who was also staying here. I chose it out of convenience as well since I figured it would be helpful to be around other people attending the same event as I to save money on transportation. I'll just break this review down by the Good, Bad and Ugly. Good: 1)Room was available after an 8.5 hour flight from Atlanta. It was nice to know that I would have a place to lay my head when I am clearly exhausted 2)Club lounge is great for breakfast during the week and drinks in the evenings. 3)The concierge Lyubov is freaking fantastic. She tried her very best to help me find some items for my event so that I wouldn't have to spend money. I emailed her a month prior to my arrival and when I arrived at the hotel, I went to ask her about Ikea she remembered exactly who I was. This speaks volumes to me. 4)The hotel is super close to the metro that will take you directly to the city center. If you choose to take an uber it is about 15 min away in good traffic. 5)Wifi is strong 6)Fridge in the room 7)My upgraded room was spacious. Other rooms...meh...see the ugly category Bad: 1)Service is inconsistent. You never get the same answer twice 2) Housekeeping is not consistent. They never replaced things in the room (that I requested to be replaced) on a day to day basis. Today my water was left outside my room but never placed in my room. What in the hot mess? 3)Hotel is tricky to find if taking a taxi or an uber. When we took a taxi from the airport he looped around the area of the hotel 3 times. He called the hotel to get an alternative address and then he claimed they gave him a bad address. SMH 4) Club lounge is not open for breakfast on weekends. Since I am platinum I was told that all I needed to do was show my room card and they would let me in with no issue. The young lady at the hostess stand proceeded to tell me the complete opposite when I checked in with her. I had to go back downstairs to the reception desk just for them to call up there to tell her my breakfast was included. This refers to #1 in this section of bad. Ugly: 1)No one seems to understand how the process for a platinum member works. I know that I am entitled to an upgrade if available, a welcome gift, lounge access if available. When I checked in ( and I will not fault the young lady helping me completely because she acknowledged she was new and went to get her manager to help her with my check-in) I stated that I was platinum and wasn't able to have it notated on my profile because I booked through a 3rd party. I was pleasantly surprised to see that someone did note it on my profile. She handed me the little card to select my gift. Her manager was sitting right there when she asked her about the type of room to put me in. My mom and I went up to the 10th floor to a tiny corner room that reeked of cigarette smoke. I went back down to inform them of this for them to tell me the hotel is a non-smoking hotel and it shouldn't be happening so they would get someone to "clean the room more". I appreciate the young lady acknowledging the fact I needed a nap but I asked her to please send someone immediately because smoke irritates my asthma. I fall asleep and wake up 2 hours later and no one had come to our room (i am a light sleeper so I would have heard someone knock). I go BACK downstairs to ask if it was possible for us to be moved. I was told "there were no more rooms because they were full". Guess what the best part is though? My reservation showed up as "ready to check in" on the Marriott app so I asked why was this showing up if I had already checked in. The young lady indicated she did not know and told me to check in on the app to see what would happen. When I did that, guess what showed up for me? ANOTHER ROOM! Even better, IT WAS THE UPGRADE I SHOULD HAVE HAD IN THE FIRST PLACE! So basically I was lied to. I did not appreciate that. By the way, I'm still waiting on my welcome gift and I leave tomorrow. 2)Imagine how I felt when I tried to present my AmEx for incidentals and was told my card was declining even though I could look right at my American Express account and see that there was no decline on their end. Maybe it was nervousness but don't make a joke about my card being mine. "Oh that's not your card huh?" DO NOT TELL ANYONE THIS AFTER THEY HAVE BEEN ON A PLANE FOR 8 HOURS! They let me pay the city taxes in cash and just told me if I wanted to get anything at the hotel I would be charged on a per-use basis. Fine. I get on the WiFi to chat with AmEx for them to tell me the hotel is the issue, not my card.I try to present my card again but they said it was ok. I felt like I was being labeled when I knew that my card WITH NO LIMIT worked. So embarrassing. Overall, this is a convenient hotel especially for business travelers. However if it is convenient for you to be near all the hustle and bustle, choose elsewhere. Renaissance La Defense, get your platinum recognition together.

This is my preferred hotel for business travel in Paris. Why you would ask? The reason is that after taking a red-eye flight from Newark and arriving at the hotel at 7:30 AM, it is a blessing to have your room available that early. They have never failed me. The rooms are spacious and clean. The rooms are pretty up to date. They don't feel vintage. Most of all, the rooms are regular American hotel sized rooms, not typical of Paris. The restaurants downstairs are actually pretty decent. We have had quite a few meals here. The food is fresh and flavorful. The walk to La Defense station is pleasant too. The walkway is all pedestrian area and there are no streets you have to cross or wait for any lights. Overall, I highly recommend this hotel for business travel. Not the most centrally located for tourism.

I recently spent 3 nights here for a client visit. My stay included the weekend. My first impression was MEH as the main lobby is kind of hidden due to construction in the area. However everything went uphill fast. Check in was a breeze and the young ladies at the reception were very helpful. My concierge level room was spacious and functional. The concierge lounge was limited open on the weekend but had coffee and water available. Their breakfast buffet is fine and the fitness center was well equipped and clean. This is a business oriented hotel in the La Defense business area. I would not recommend this property for tourists. Having said that the area has a large mall, the Grand Arch, and some neat little bistros in the area. All the touristy stuff is easily accessible via the Metro close by. If you have business in the area this a great option.

Located in the La Defense district of Paris near the 4 Temps mall, the Renaissance Paris La Defense Hotel is nice and has a great staff. The rooms look a bit date, not sure if that's intentional or not, but they are of a good size for Europe and are well kept. The only thing that really bothered me about the room was the shower/tub combo. There was no shower curtain or a door, but rather a small pane of glass. This didn't do the job and water would frequently get all over the bathroom. That being said, the property does have a good Executive Lounge open on weekends with a good breakfast spread and ample seating. When the lounge isn't open on weekends on holidays, you will be given vouchers to eat breakfast for free in the California restaurants (buffet). Even when the lounge is closed, however, you may still access it for free drinks! English wasn't a problem here as other reviewers have mentioned, as a lot of the staff aren't even French. And while I enjoyed the property, I'm not sure I'd return. The distance from central Paris made sightseeing difficult to say the least, and dining options in the immediate area are extremely limited, especially on the weekends when everything is closed.

My Yelp reviews will now have some international flair! WooHoo! After staying in a few European hotels, it was such a relief to stay at a hotel that I was familiar with. The Renaissance is a Marriott product, so I knew this hotel was going to be good. The staff were really friendly in spite of the notorious French attitude. The room was clean, well-kept, had a in-room safe, and best of all....the bed was so comfortable and had lots and lots of pillows! I sure missed that at the other European hotels that only gave 2 pillows. This hotel is located in the La Defense section of Paris, which is like a little Manhattan full of skyscrapers and shopping centers. It is landmarked by the huge Le Grande Ache that can be seen down the road from the Arc de Triomphe. There is a Metro stop nearby (Line 1, behind the modern arch), so it is only about a 15 minute Metro ride to the main city center.

Location is the key to failure and this is why 2 stars the inconvenience and constantly looking over your shoulder for safety is a big problem here especially on weekends with drug activity and I saw a choking at Mac Donald's not good!

This hotel is not in the heart of Paris by the main attractions (Eiffel Tower, Louvre etc). A uber is about 20 Euro from the hotel to the Eiffel Tower and the Louvre. At first glance the hotel doesn't look like there is a lot around but there is just a short walk away. There is a mall right next to the hotel with tons of food options and shops. As far as the hotel itself everyone was very nice the room was nice and clean. We had a king bed with a sofa bed as well. There was plenty of room for 3 of us. We had lounge access and it was nice for breakfast and at night free wine and beer and appetizers. I would definitely stay here again as the price of the hotel was a lot cheaper than staying in the heart of the city and even with Uber back and forth we stayed way under. I definitely recommend staying here if you don't mind taking a Uber the city.

In a new area close to everything. Service, kindness and a feeling of HOME. Overall a modern and classic place to stay. Away from the bustle AND close enough to reach in 20 minutes. GO and feel at home, with service beyond compare!

La Defense is a business district so dead at night. This hotel is a typical Renaissance- ok but pricey and prices bumped up to reflect the lack of alternatives. I've had two particularly odd experiences at this hotel. Firstly I speak good French so was surprised on checking in last time when the lady I spoke to on reception (J'ai une reservation etc)- I know the accent is missing- she replied in English saying she was Dutch and could I speak English! Classic ciustomer service in Paris.... I've also had an argument with a chambermaid who believes that if her schedule is to clean your room at 7.30 am then you should not be a wimp and expect to be able to sleep. I also had an experience of being told that the rate on my booking was wrong and that I should pay more, though when I complained this was rectified. On reflection the 3 stars are looking generous.

We just finished a stay at this hotel and I can say it was the BEST hotel experience I have EVER had. I travel a lot, many years with more than 150 nights of stays. The reasons for this excellent rating are many but it starts with an exceptional concierge service (airport pick-up and recommendations about dining, sites to see, etc.)and excellent check-in experience and rooms. Then my sister in law (SIL) fell coming out of Versailles Palace and they really went above and beyond. They helped with transportation back to the hotel and when it turned out she needed medical attention, they took the lead on that. Then they helped me talk to the hospital and doctors, coordinated trips to the hospitals, worked with us on extending our stay and even did a "Get Well" card for her. The staff was always asking how my SIL law was doing. After 6 days in the hospital my SIL was ready to go home and we checked out. AND the room, bed, food (restaurant and lounge), services were great - as expected at a Renaissance. This stay was during the Metro strike/protest so having a hotel on Metro Line 1 (which was operating) was a huge plus. The staff kept us informed about openings (Louvre, Versailles, etc.) and transport options.

Nice and clean hotel. Friendly staff. The executive lounge is quite good - above avarage for eurooean standards. Location is also good if you are visiting the area, not so good if you want to visit the center if Paris (the metro and rer does run frequently). If you come by taxi make sure the driver knows how to get there - i had some really funny tours of la defence

Very nice hotel, 15 minutes from the centre of Paris via metro 1 ! A little difficult to find if you will drive to the hotel, for GPS address use Rue Jules Ferry, Puteaux, longitude 2.234057 - latitude 48.892591 not 60 Jardin de Valmy, 92918 Paris La Defense.

Our company puts us at this hotel for almost a year now. The staff is pleasant but since January, there is daily construction going on in hotel. The drilling noise is unbearable! Airline crews have to sleep during the day yet that is when the construction is going on. Staff lies to us...saying there is nothing going on. Housekeeping staff says it'll be going on for months. Hotel is in the business area so the area is dead at night...scary too. A big mall nearby and the Grand Arch where unsavory types hang out. I would never stay here if my company didn't stick us here.

We got in late first night of a 2 two night stay, so that night was fine. When we got back from our daily activities the next day, we found that the staff ignored the do not disturb sign and went into our room anyways. They also took our extra room key while inside our room. We had kept the extra key in the insert they have in the wall. When I asked reception about this, they said we did not have the do not disturb sign on the door, my sister corrected them, as we know for a fact that we did, and always do. I then asked, why was my room key taken from me, and nothing but blank stares. They apologized briefly and that was it. On our departure, my sister fell down the main stairs in the hotel lobby and scrapped her knees badly, dropping hot cocoa all over the floor at the bottom of the stairs, right in front of multiple employees, one in particular employee that was just standing at the end of the stairs. He continued to just stand there, didn't offer my sister help or see if she was alright. He didn't even attempt to clean up the spill and advised us to leave it as other guests were coming down the stairs about to slip in the spill. Luckily I saw it and ran to my sister and she is okay but absolutely no concern from the hotel employees. No accident report, no sign advising other guests to be careful as it's now very slippery and sticky. My sister cleaned the mess out of concern for other guests. I was shocked and disheartened by my experience. Maybe it was just an off day with a handful of inconsiderate employees but our experience suffered for it. Our experience definitely did not match up to the other reviews I have read. We will never come back and there are many great hotels in the area, I'd strongly recommend choosing any other hotel so you don't end up with an experience like ours.

Ausgesprochen freundliches und nettes Hotel. Gute Ausstattung und sehr ordentliche Zimmer. Preisgünstig im Verhältnis zum Pariser Standard vor allem wenn man die Lage berücksichtigt. WLAN EUR19 ist zu teuer und Frühstück EUR24 ist auch etwas teuer.

Ich war freudig überrascht, daß das Renaissance immer noch nach all den Jahren eine gute Adresse für ein schönes Hotel in La Defence ist. Alle Hotels dort sind teuer....es ist Paris!! Die Qualität der Betten und Zimmer ist - auch wenn das Hotel mittlerweile schon fast 10 Jahre auf dem Buckel hat - immer noch recht gut. Der Service ist dezent freundlich und zuvorkommend. Das Frühstück eher auf oberem Standard, wenn man die typischen Accor Verhältnisse vergleicht. Besonders gut ist die executive Lounge im Vergleich z uanderen Hotels!

Great hotel, service amazing and if you are a elite member the club is wonderful have a very good food and socialize place

i love this place..hotel was good and staff is nice...clean comfy room