Renaissance Paris La Defense Hotel

the staff in this hotel was extremely unfriendly , from reception to the cambermaids. don't expect them to test you like a human being. they are aftetall not one. it's been 3 years since i experienced such a behavior in this hotel. and it has not changed a single bit. it's sad to see this hotel testing first this way, but guess it's their motto. location is convenient beside a mall, but far from the attractions. beside a cemetery of you prefer peace and maybe some company. rooms are tidy but dated. ps, to the black lady cambermaid working on 14 october morning at 9am on level 8, a smile would make you look pretty even if you aren't, if someone's smiles at you when you walk past your guest.

great hotel experience. the room was very spacious, and corner with a good view of the area. they have a great breakfast , they offer some snacks during certain hours. the hotel is well kept. i didnt put 5 starts because i was freezing in my room, france has a temerature control that is supposed to be in summer mode and my ac was cooling great during very cold nights for me coming from Flroida. other than that was awesome stay and the staff is super courteous and attentive. they have tea and cofe in the lobby as well for anytime .

2 stars because it started with having to explain to the staff that i was allowed to request a late priority check out for free as a silver elite Marriott bonvoy member. That weekend was supposed to be stress free. I requested a late priority checkout before checking in and was told it was okay. So far so good.Only to check in and ask again just to make sure, but got told late priority checkout is 45€ and only free for gold elite status members, which I had never ever heard in any marriott hotel I had ever been to. Hadn't I asked, I would've been woken up at 11am or charged 45€ at checkout. Eventually, I was able to stay for free "exceptionally". I hate that what should be a benefit if requested and available, turned into a privilege, and after fighting for it. It would be nice if all the Marriott hotels had the same policy when it came to the benefits that come with being a bonvoy member. Or if the hotel staff knew what benefits came with the different statuses. Other than that, the room and bedroom are spacious, it's conveniently located.

I booked this hotel to attend an event at La Defense Arena. It couldn't have been better located. We basically fell out of our hotel door, straight into the arena queue. Magnifique.||The hotel is chic and well furbished. Clean, tidy, all the staff have been very good to us and communicated well. I have tried my best to do it in French, but they have saved me with English when necessary.||The room was equipped as you would expect don't really need to go into it, as we got everything required. We were given the top floor, 9, but there were an abundance of lifts and getting one was always extremely easy.||I suppose the checking in process could have been quicker, but some things have to be done, so no big deal. On the lower floor with reception is a self service shop for snacks and drinks. Very trusting, but very convenient.||Breakfast was continental, but plentiful. Really enjoyed it, the coffee was nice too, which is a bonus. A lot of hotels have rubbish coffee.||Very unlikely to come back to the arena, but if I do, I am coming back to this hotel.||Merci beaucoup.

Lovely hotel located in La Défense next to the Westfield mall. Rooms are spacious and comfy. Breakfast is great and staff are all very friendly. |David on reception was always so helpful and kind every day. Many times we had to extend our stay and he was always so patient and helpful in doing so. |I look forward to my next visit when returning to Paris. Thank you.

I regularly stay in this hotel whenever I'm in Paris. A decent location with Westfield mall and many eateries about 100m away. The hotel served buffet type of breakfast which is ok, someone to cook your choice of eggs, buffet spread is decent but not fantastic. Hotel staff are very professional and courteous. Most chamber staff don't understand or speak English though. The only complaint I have on this particular stay was my room facing (towards Westfield mall). I don't know whether it's due to the window not able to shut tight or the window are not double-paned, it was very noisy whenever some inconsiderate people who can't just talk but must raise their voice or shout whenever they walk along the walkway or skateboarding, or playing. Even the sound of the cars, motorcycles can be heard from the nearby road even though i can't see it from my window. I was literally disturbed from the early hours to late at night. It's as if there's no window at all to block out the noise. For info, i was staying at the 9th level, 2nd highest if I'm not wrong. So if you are someone who needs quality undisturbed sleep, request the right room facing, or bring your own earplugs (which won't help much but at least something).

Our stay at the hotel was very good. Sebastian at reception was extremely polite and helpful, making our visit much more comfortable. The rooms were nice, though the air conditioning could be stronger. Overall, a pleasant experience

it was a solid, pleasant experience. The hotel offered everything you’d expect from a good, standard accommodation in the city. The room was comfortable, clean, and functional, with a decent bed and all the basic amenities needed for a relaxing stay. The staff was friendly and helpful, making check-in and any inquiries smooth and hassle-free. The location was convenient, with easy access to nearby attractions and public transport. There wasn’t anything particularly standout or luxurious, but it didn’t need to be—it’s a reliable, no-frills option that gets the job done. Nothing negative stood out either, which is always a plus. I’d recommend for travelers looking for a straightforward, comfortable stay in Paris without any surprises. Perfect for those who want a dependable base to explore the city! **Rating: 3.5/5**