Renaissance Santo Domingo Jaragua Hotel & Casino

I recently stayed at the Renaissance Santo Domingo Jaragua and overall had a very pleasant experience. The hotel is divided into two buildings—one offering sea-view rooms in the main tower and the other featuring tranquil garden views. Having stayed in both, I personally prefer the main building with its beautiful ocean vistas, which add a special touch to the stay. The rooms themselves are spacious and comfortable, though the furniture and décor do feel somewhat dated. Despite this, the generous room layout makes up for it, providing plenty of comfort and convenience. The staff at the hotel are consistently helpful and professional, always ready to assist with anything you need. One of the standout features of the property is the on-site casino, perfect for guests who enjoy gaming. Additionally, the hotel’s restaurant offers a good variety of both national and international dishes, making it easy to find something satisfying without leaving the property. Overall, the Renaissance Santo Domingo Jaragua is a solid option for travelers seeking comfort, great service, and a choice between serene garden settings and impressive sea views.

Overall great experience at this property. Ashley was amazing checking me in. She gave a great rundown of all the amenities and services as well as information about the local night life and best restaurants. The room was up to standard, very lady with pool view, not so much of an ocean view but still good views. The room did not have an iron and I called down and one was quickly brought up to the room. The offer water bottles to brush your teeth which is nice for travelers with concerns of local tap water. The pool was amazing, excellent vibe and music. Very nice gym as well… they also have tennis courts available. I did not go to the casino, but other tourist said it was nice. I recommend this Renaissance for a comfortable luxury stay.

⭐⭐⭐⭐⭐As a US traveler with minimal Spanish skills, I found the front desk staff EXTREMELY patient with excellent English skills! All of the staff was friendly and helpful, especially Ashley at the front desk. ✅Executive lounge is accesible 24 hours a day ✅Casino has live music ✅housekeeping is detailed ✅beds are comfortable ✅Felt safe in area at all hours I will stay here again!

First let me start by saying I am a Platinum Elite member with Bonvoy Marriott. I fill out the amenities card for my complimentary Wine and cheese tray upon check, to this day which is 3 days in the amenities never arrived. There executive lounge and empty, dirty and useless because there is never anything good in there. Lastly you go to the Bar to enjoy a shot of Don Julio and they charge you 1,500 pesos which is equivalent to 25 USD which is the highest in the area of any Hotel and the quality has consistently gone town hill. The only pleasant experience here is the Front Desk staff, Milagros and Orlando are great and the entire Bellman staff are top notch beyond that there is nothing. I have been traveling to this hotel for years and can say the hotel is going down, you see an obvious degrade and it seems there is new executive management that isn’t re-investing in the Guest experience. This will be my last stay unfortunately at this hotel. Everything is outdated and you can obviously notice they’re not re-investing in their guest experience. This is sad as this was once the stellar of Santo Domingo. I can honestly say the Hotel Embajador has them beat by a mile.

I really love this hotel! Every time I'm in Santo Domingo I choose this property. It's always a warm welcome when I check in. Everyone is so nice and a special shout out to Ashley for checking to see if there was a room ready for early check in. When I'm here I spend the majority of my time at the pool which is never over crowded and I have made friends with the crew at the Sol Pool Bar. Joaquin is such a nice person and makes a really good piña colada and I would like to shout out Castro, Pablo, Christian, Esnil, Margarita and Chef Kenny who's civiche is always fresh and delicious. Thank you all for always making me feel great when I'm there I appreciate it. 10/10

Im a Marriott titanium member who gets free breakfast worldwide. This hotel charged me $60 for breakfast. The service was horrible slow and bad. I asked for a refund and they ignored me for months. Marriott was not able to resolve. They stole money from my card without criminals. Would not trust this hotel with your credit card information. They can randomly steal from you as they did me. Avoid at all costs.

I have been going to the Jaragua Hotel for some time now to take tennis lessons and practice with the teacher Rodolfo (Lolo), and I have really enjoyed them, as well as learning from the maestro's experience, in addition to his good manners and discipline. Besides the good atmosphere, treatment, and the excellent facilities at the hotel, I highly recommend it...

Had a bad experience here as a Marriott titanium. Breakfast is supposed to be comped at this hotel. I was served breakfast and without my authorization the hotel charge me $60 for breakfast. They have over several months refused a refund. Horrible rude service. Don’t trust them with your credit card information. They will steal money from you. Avoid this bad hotel.