Renaissancehotel Raffelsberger HOF

Nice, quiet, clean, and comfortable hotel. Friendly and helpful staff. Good breakfast. We enjoyed sauna after biking in this amazing wine region. We recommend bicycling for exploration of this beautiful region. Thank you for your hospitality!

Please if you want to have a hotel with a good service, avoid this one. The owner of the hotel is the rudest person I have ever seen. I am personally owner of a travel industry business and this is not how you treat your customers. The owner kicked me out of the hotel and I had to call the police to help me to deal with her. She came drunk and entered my room and abused my privacy just because I expressed my disagreement when she agresively knocked on my door asking me for an early check out (at 7.30 pm today after I barely checked in)just because there is noone at the reception desk at the time I was going to leave the hotel (tmr at 7.30am). She yelled at me to go immediately do the check out because she had to come extra for me right now. When I expressed disagreement with her behaviour, she entered in an absolutely agressive way my room, yelled at me that " this was her house"and she was physically kicking me out, agresively coming after me and trying to take away the room keys. I mist point out she had a strong acohol odor so most likely this was about her having to leave some drinking party and come to to the hotel. I did not ask for her to come plus they have my credit card and could have charged it. I made a video of her behaviour, it was totally inappropiate and agressive. Luckily Weisenkirchen has very helpful policemen who helped me to safely get out of the accommodation and find some another accommodation even though it cause a big inconvenience for me at 08.pm after 4 hours of driving !!! I think that she should find some help or leave this business. Of course, I am trying to work on a compensation with booking. Update :(reaction to owners response) Dear owner, unfotunately the information you are saying is absolutely not true. I was not rude to anyone, you were. And luckily I filmed you so I do have a prove that I will be using if necessary and booking.com already has it. As I have seen in other reviews, I am not the only one who had this schoking experience with you. Also, yoi did not have to call the police, I did - which is easily to be proved in my phone registers. About the brekafast I was politely asking your employee to check of it was possible to serve it at 7.00 am since I have to leave today at 7.30am or prepare a breakfast package for me and when she said this was not possible then I asked if the money I would pay for the breakfast can be discounted from the price. You came to my room, drunk, agressive, knocked on the door in an agressive way and then entered my privacy yelling just because you "had to come from some party" and I repeat I did not not ask you to come. I really recommend you to reconsider working in this business because this is not how you treat your customers, you yelled at me " To leave your house, that is your house", you abused my privacy by enetering my room and caused me an incredible amount of stress. I am asking booking for compensation and please yout get some help as you really need it. P.S.photos from the video I had taken of the owner yelling at me.

Please if you want to have a hotel with a good service, avoid this one. The owner of the hotel is the rudest person I have ever seen. I am personally owner of a travel industry business and this is not how you treat your customers. The owner tried to kick me out of the hotel and I had to call the police to help me to deal with her. She entered my room and abused my privacy just because I expressed my disagreement when she agresively knocked on my door asking me for an early check out (at 7.30 pm today after I barely checked in)just because there is noone at the reception desk at the time I was going to leave the hotel (tmr at 7.30am). She yelled at me to go immediately do the check out because she had to come extra for me right now. When I expressed disagreement with her behaviour, she enetered in an absolutely agressive way my room, yelled at me that" this was her house"and she was physically kicking me out, agresively coming after me and trying to take away the room keys from my hands. I made a video of her behaviour, it was incredible. Luckily Weisenkirchen has very helpful policemen who helped me to safely get out of the accommodation and find some another accommodation even though it caused a big inconvenience for me at 08.pm after 4 hours of driving !!! I think that she should find some help or leave this business. Of course, I am trying to work on a compensation with booking.

We felt so fortunate to have found the Raffelsberger Hof for our last handful of days in Austria! We did alot of reseach of the various towns in the Wachau and landed at the Raffelsberger Hof for it's location, charm, breakfast buffet reviews :), the quieter vibe of Weissenkirchen; it was absolutely the best place! We were warmly welcomed, loved our room facing the chuch, Katie went above and beyond with the ebikes and recommendations, that stellar breakfast buffet. And this before we "discovered" the sauna and pool! Wonderful staff and place.

Exceptional Boutique Hotel Experience: A Memorable Stay. I recently had the pleasure of staying at your boutique hotel, and I wanted to share my feedback. From the moment I arrived, I was impressed by the warm welcome and personalized attention from your staff. The decor and ambiance, every detail thoughtfully designed to create a cozy and elegant atmosphere. The room was impeccably clean, beautifully furnished, and incredibly comfortable. The hotel's location was perfect for exploring the local area, with many attractions within walking distance. Excellent possibilities for dining and sightseeing, which made my stay even more enjoyable. Breakfast was a highlight, with a wide variety of delicious options made from fresh, high-quality local ingredients. Overall, my stay exceeded all expectations, and I would highly recommend your hotel to anyone looking for a unique and memorable experience. I look forward to returning in the future! Thank you for making my stay so special.

We had an idyllic retreat here. The hotel and grounds are peaceful and charming. The breakfast cover looking the courtyard was delicious and picturesque. I wish we could have stayed longer. The pool area is lovely, silent, and completely relaxing.

The hotel itself was really lovely with a great buffe breakfast, spa, and s great sauna.|Unfortunately, the female owner was so rude & aggressive that it made our stay uncomfortable and unpleasant. The male owner was so nice and so was the rest of the staff. If you are staying here be prepared.

What a lovely, quiet spot! Beautiful rooms with full amenities and an incredibly delicious and varied breakfast menu. Claudia was a friendly and accommodating host and made sure everyone was well looked after. I would highly recommend staying here!