Peter S.
Yelp
I've run a couple of shops like this one, and there is a growing trend of cafes that look the part, and someone invested some money in, but are only average as far as product & service. Render is an exception.
Walking in, the shop is well-laid out and the flow is evident and thoughtful, all the way through to the layout of the prepared food on the counter, and the easy-to-read menu. I was thinking about a pour-over, but the coffee I wanted was their available drip, so i went with a 12oz. Pulled out my wallet to find my debit card was missing, so I stepped off to the side to check for it. While I'm standing at the counter with the contents of my wallet laid out, the barista notices and asks what i was getting, and if I lost my card. I answer that, yeah i'm that idiot, and she takes a couple of steps to grab the drip I had ordered anyways, and just says to get them back next time.
I know this is a small gesture, and the lid on the cup is more costly than the coffee poured, but it's not the point. This is the platonic ideal of a shop that knows its customers, know their relationship to the shop, and wants that relationship to last as long as possible. They don't care about the $0.15 lost on the cup of coffee; they know it means that I'll be back, and they're totally right.
Tell your friends. I'm gonna.