Residence Hotel St. Andrew's Palace Warsaw

The only positive thing about this hotel is its location – right in the center, close to everything. Unfortunately, that also means it’s extremely noisy, especially at night. There are lots of drunk people on the streets, and it’s hard to get any proper sleep. Outside hotel seating area is nice but the rooms are outdated and in desperate need of renovation. The hallways are dark and unwelcoming, and the heavy steel entrance doors give the place a cold, almost scary feeling. On top of that, the staff was not helpful – one of the guys working there was very rude, which made the stay even more uncomfortable. If you’re just looking for a central spot and don’t care about comfort, this place might work. Otherwise, I’d recommend finding somewhere else.

Surprisingly spacious apartment with separate lounge, bedroom, kitchen and bathroom - very clean and with all the facilities we needed including a washing machine! Good communication on booking and arrival. ||Why not 5 stars? It was a little further from the old town than we had anticipated - although easy on public transport; towels were a bit threadbare and need replacement; and the morning we left for an early departure the air-conditioning unit started dripping and there was nobody to report it to (reception opens at 08.00 - so we just had to leave a note).||But all in all it was great value for money compared with many other places we have stayed.

Was very difficult for me to gain access to my accommodation at 3pm,had to walk a couple of streets to drop off luggage and when It was time to go to apartment then staff member was missing and had to wait ,the bathroom was constantly in use so when I needed to use wasnt able too,the apartment was ok ,a little cold,not enough power outlets and just felt a little strange although good location once you can actually find it

Can't recommed this place. We booked an apartment for three people and there was only one blanket in the double bed. It was also promised that it's possible to separate the beds but that wasn't true. We asked for the third blanket twice and didn't get it. Towels were in bad shape and full of holes. There wasn't any hairdyer despite that it was mentioned in the description of the apartment. Definetily not a four star place.

We got a huge and cosy apartment for a very reasonable price, service was friendly and efficient and the back yard is closed at 2200 hours and therefore very quiet. The neighbourhood is wonderful, with a walking street outside and restaurants, shops and transportation just around the corner. One star off for the rooms is for the hard mattresses, the non working TV and the lack of plates and glasses in the kitchen. But all in all a great experience, highly recommended!

I do not recommend this hotel at all.||When we arrived, the lady at the reception was not welcoming at all. She was very rude, unhelpful, and had such an attitude. We ordered two rooms. The first room's A/C did not work, and there were two ventilators. Clearly, she knew the A/C was not working but did not warn us about it; that's why she provided the ventilators. When we discovered this and informed her, she did not act surprised and acknowledged the issue but offered no solution.||The second room had only one A/C in the living room, with none in the bedrooms, making it very hot and unlivable. When we reported this problem, she did not care and offered no solutions. We requested at least a ventilator for the other room, but she said there were no more available. She raised her voice, being rude and unhelpful.||The rooms also lacked toilet paper, plates, or cups. She said we should get them ourselves. When we asked for a refund to go to another hotel, she did not care and responded "yeah okay" with an attitude. We requested her to wait 10 minutes for us to check for other rooms availabilities in another hotel, but while we were searching, we received an email that our reservation had been cancelled. She left us with no reservations, and we could have ended up on the streets with our luggage and nowhere to go if we didn't find miraculously a hotel nearby. When we told her about this she said "Oh it's a mistake". ||The rooms are also very old, the furniture and maintenance of the hotel is weak.||I do not recommend anyone to book this hotel. The staff's attitude is horrible, rude, and unhelpful. Don't make the same mistake; you will regret it. Instead of exploring Warsaw and having a good time, we are now searching for another room in a respectful residence. Shame on St. Andrew's Residence Palace!

Big apartement with two separate bedrooms. Requested twin beds in the bigger one and they had done just that. Large bathroom with bathtub and shower. Kitchen and a living room. We enjoyed the lovation with easy acess to shopping, transport, sights etc. Quiet and nice.

My family stayed at the Residence Hotel St. Andrew’s Palace during our visit to Warsaw this past summer. We had a spacious two bedroom apartment with a kitchen and living room. It is in a central location, but there was construction work being done on the street in front of the hotel which prevented our Ubers from getting close to our hotel. Overall, I was pleased with our stay at St. Andrew’s.

We had a nice time staying here for a few days. Here's the rundown, THE GOOD -Excellent location near the many cafés, restaurants, shopping, bus, metro subway, and train station. -You really feel like you're living there as a local with these large apartments that contain a full size fridge, sink, dishwasher, clothes washer, a couple sofas, many closets, etc. -Friendly front desk staff, ready to help you out when you need it. THE BAD -Older dated apartment that need updating. -Poor A/C units. Our first room unit would not work at all and they had to move us. The second room's A/C was set to 18° and it never got that cool. -Because it gets hot in the room, you may want to open a window but the noise from the cafe below, and cigarette smoke are not welcome. -Slow Internet, very frustrating. -No TV in the bedroom, just in dining room.