Residence Inn by Marriott Edinburgh

We stayed here for 2 nights and the experience was pretty good! Staff were very polite and friendly. Location is very nice and most of the attractions were at walking distance. They provide good breakfast options. After checkout you can keep your luggage with them securely so that you can go for a walk till your travel time. In the room they will provide cutlery and dishwasher service. Lobby was bit smelly, rooms are not spacious but just to stay 1-2 nights it was okey. Rest everything is great! We definitely recommend this place.

Really spacious room and very comfortable bed. Small kitchen in room, which we didn't expect, oven was out of order, but didn't effect us as wouldn't of used it. Very hard to move sliding door into the shower. Found it very strange there was no bar or restaurant in a 4 star hotel, though obviously plenty within 5/10 minutes walk, breakfast was good and plenty of it, though it was in the reception area and not enough tables and chairs for the size of the hotel. Great location and friendly staff.

Stayed at the Residence Inn for New Years 23. Very good experience for a short staff holiday weekend. Slight problems as lights out in the elevator; they put a battery-operated wreath for light, cute fix idea. It's a 10-minute walk from the city-center, good for being quiet. 5-star staff at the desk. The free breakfast was a bit crowded, but it was a holiday weekend. No Restuarant or Bar on site but plenty of options in the office complex next-door. Rooms are very good size for the price. The best part was the home-made hot cocoa available in the lobby, it was a huge hit for a late-night treat.

Stayed here for 3 days and 2 nights on a family trip. It was clean overall and the bedding was good. The location is about a 10-15 minute walk from the station. The location was quite quiet and it was nice to have an Asian market below. 100% intention to visit again. The staff were all friendly and the croissants for breakfast were the most delicious I've ever had.

Had a mixed stay over there. Staff was brilliant, had a good time and felt supported. The room are large and good furniture, however the level of work on the room is quite low, chipped paint, black mold in bathroom 302 and sound insulation was really poor. The design of the room itself was quite weird at points. Breakfast was decent and the access to Edinburgh fabulous. Would not come back for the quality of rooms, even if some of them were huge. Fully wheelchair accessible, no steps from taxi to room, automatic doors, flat all throughout, doors large enough. Breakfast area potentially too small for wheelchairs.

A very disappointing stay at this hotel. The photos online are very different to what you get in reality. ||We arrived too early for check in, they offered to keep our bags safe which was great but we needed to use the lavatory in reception. Immediately I was met with disappointment as the toilet was very unclean. Certainly not a first impression I was hoping for. ||We then checked in to our room (306). There was hardly any hand wash available. (We were staying for 3 nights). In addition, we couldn't use the sofa's as they were stained so badly. There were dents in the dressing table and generally grubby walls. After reporting to reception we were offered a different room (308). When we checked in to this room, we were met with the same issues, this time with the addition of pen scribbles over the sofa and a sticky table!||We chose to stay in our original room but I had asked for some compensation. The staff member couldn't grant this. He promised a manager would be coming to speak to me to discuss pending I sent my images and an email to the hotel directly. 2 days passed, no reply to the original or a reminder email. ||On checking out the staff asked how our stay was, I explained the above and he finally managed to get a shift supervisor to speak to me (still no manager to be seen or heard of!) She was very apologetic and offered us a 50% compensation. Even though, we were lucky to have this compensation I feel it was a lot of work to get sorted when on holiday! ||Breakfast - you need to be early as there is no where to sit! |Staff - I did feel that every staff member was polite, however the managers really need to be present to deal with issues||Would not recommend this hotel. I cannot stress enough how different the look of the rooms online are to what we had. |

First impressions are that this is a brilliant hotel, it’s easy to find, a 15 minute walk from everywhere and when you come into reception there’s coffees, water, loads of plug sockets to charge your phone and the staff are super friendly and helpful!|We came at about 1 just to see if the room was ready because we were exhausted, it wasn’t but we left our bags with reception and went back to sightseeing.|I absolutely loved the room (305) it was fab, I love the sustainability factor, there was tea/coffees, a kettle, toaster, fridge, oven and dishwasher as well as plates cups and utensils! |The gym is also bigger than it looks in the pictures, I used it both mornings we were here and it was brilliant!|The only downside is a late check in but that’s in every single hotel now not just this one!|I will absolutely be staying here again when I’m back over and will highly recommend to anyone visiting!

Honestly, we were disappointed with our stay, but at first here are the pros:||- The room was quite spacious |- The staff was friendly and helpful; our forgotten earphones were returned to us after checking out. Thank you so much for that!|- The included breakfast was not bad||However, the noticeable cons are:||- Persistent noise from construction, even on Saturday.|- Lack of heating in a bathroom and no additional heaters provided even upon request.|- The room needed deep cleaning: sofa was covered in yellow stains, layers of dust on a microwave, dirty toilet rim |- There was always unpleasant smell in the reception hall, resembling a wet dog. It was uncomfortable to take breakfast there ||Overall, it’s a good 3 star hotel, but for this price there are better options

First off, I want to acknowledge that they are doing some renovations to the rooms and hotel. For example, air conditioning being installed in rooms. However, I was not made aware of the rooms not having air conditioning prior to checking in and entering my room. Secondly, Laundry, while included are very hard to get access to. There are only 2 washers and 2 dryers for the ENTIRE hotel. Additionally, they only take smaller loads. As someone who is 5'11 and had a lot of clothes to wash, this was inconvenient to do since I could not wash any clothes due to no access. The machines are not industrial ones like in dorms. College dorms have better laundry facilities which is saying something. Thirdly, the rooms have VERY THIN walls. You can hear all of your neighbors walking to the bathroom late at night or children not wanting to go to bed. I've had a fair share of hotel stays and this was up there of the most noise. If you are a light sleeper keep that in mind. Lastly, Housekeeping has skipped us a few times and we haven't used the "do not disturb" sign ever. If you are not a clean freak like me it's fine. The service to get things like fresh towels, toilet paper, etc is a little slow. With the renovations taking place, I hope there are changes made to the rooms and facilities. Overall, we did have a good stay. The staff is very friendly. The breakfast was good just not enough seating even when it isn't peak time for breakfast. The rooms are fairly nice, just a little inconvenient for families or those who like to get ready in front of the bathroom mirror. They were a few problems with broken hinges on cabinets, crooked bathroom door that didn't shut all the way, and again the thin walls and floors. I hope this hotel improves more with the addition of expansion to support the amount of guests they have. I would recommend this hotel if you are a solo traveler wanting to be close to everything walking distance. I don't know if I would recommend this place for families with very young children that may need easy access to things like laundry or easy breakfast. I would come back to this hotel after the renovations are complete because I believe these are all small things that while do add up quite easily can make this place incredible with them fixed for all kinds of travelers. It is hard to rate this place because of the little inconveniences that are so easy to fix in addition to knowing they might fix this all in the near future.

Firstly I will start with the bad. The rooms have NO air conditioning! There is a tiny window that can be opened but provides no ventilation. A fan is provided, however does nothing while circulating hot air around the room. It does not even properly reach the window to draw air in. The sunlight comes directly in and sunburns you while you're in bed, because the curtains cannot be closed due to the heat. Like seriously, our innards were baking like haggis in this room. Rest assured there is most certainly air conditioning on the 1st floor so the employees can be comfortable. The bed is uncomfortable with springs felt all around, but who can sleep anyway when sweating all night? There is lots of noise outside from work around the hotel. Window is open so it all flows right in. The good part is the location is nice. Lots of amenities around. However, I cannot recommend this hotel and we will be checking out early to find another place.

As a Titanium member of Marriott Bonvoy, I spend a lot of nights each year in Marriott branded properties. This one does not live up to the Marriott name. First off - there is no air conditioning inside this hotel. The hallways are a virtual sweathouse. Only the heat is adjustable in the rooms. There is no AC in the rooms. They do provide 2 small worthless oscillating fans. The cords on the fans are not long enough to get them in front of the small windows that only open a few inches. If you use the oven or range in the kitchenette, you'll doom yourself to an evening of night sweats. Our suite room was in desperate need of a remodel. The hardwood floors were coming apart everywhere. There were 1/4-3/8" gaps between many of the planks and they clattered when walked on. Many of the walls were banged up and in need of touch up painting. The baseboards were peeling and the ceramic tiles were ameaturishly repaired with caulking. The rotating lobby front door was broken. The ice machine on the 4th floor was broken. A sign tells you to go to the 2nd floor or bar for ice. Guess what? The ice machine on the 2nd floor is broken as well. Summed up in two words: DEFERRED MAINTENANCE. Quiet and off the beaten path, the facility is in desperate need of modernization.

Everything about this hotel is spot-on. The nice walk from the hotel to see lots of shops and restaurants is one mile from the castle. The staff is friendly and helpful. We had a corner room which was large. There is no air conditioning, but in September with the window wide open and the fan on, we were fine. The breakfast area and food is lovely. There is free laundry! Two washers and dryers with soap is available. Toilets are there. Fruit is on the counter in the evening. The counter has a few drinks and snacks to purchase. Outside around the corners, both directions, are coffee shops and a small grocery store. The U of E is next door, and The Meadows, a large park with a playground and a historic 36-short hole golf course is down the way. Great location if you like to walk. I suggest hiking boots. The streets and many walks are cobblestone.

I really wanted to give this hotel a better star rating but I just couldn't bring myself to do it. I would give this hotel 2.5/5 stars but can only give whole stars on Yelp. I'm shocked that people have rated this hotel so high. My hubby & I stayed at the Residence Inn for 4 days. We were lucky to have an upgrade upon checking in. Overall, this hotel wasn't the worst but needs to updates and TLC. Pros: * The staff was extremely helpful & friendly. * Nice location from the University of Edinburgh and Royal Mile. * Free washer & dryer service. Just make sure you do your laundry early. There is two washers and dryers. They fill up quick and guests are slow staying up with their loads. *Breakfast set-up was nice and plentiful. Get to breakfast early, tables fill up fast. Cons: *There is only one elevator and it is extremely slow, small and typically packed. This made taking luggage up & down extremely difficult. * The rooms need updating. They is no USB ports, bathroom is small with very little counter space. * The showers will spontaneously shoot scolding hot water while in the shower. OUCH! Also my shower had mildew. *You cannot watch the same channels on TV in bedroom vs. living room. Bedroom TV channels are very limited. * Noise level. We could hear people having a regular tone conversation while walking to their rooms. Also there is construction across from the hotel. They are loud and start promptly at 7:00 AM. *Not near public transportation to the airport. You can take the public bus to the airport but beware there are over 40 bus stops. The tram is over a 5 mile walk. *Our bedroom door would not remain open. We had to prop the door with our luggage.

This was a nice hotel! The hotel staff were nice, a decent breakfast spread, they upgraded me from a king to two doubles on request, and it's super close to downtown and the park. It's a new hotel so doesn't have that old charm of the rest of the city but you are so close to the main attractions that it's nice to come back to a new comfortable hotel!

This hotel is in a perfect location. Close to the shops, pubs etc. it's beautifully modern but comfortable. The rooms a large, clean and well equipped . There is a small kitchen and lounge area The foyer has a bar, breakfast room and small shop. There is a computer area. The staff are so helpful and friendly. With a complimentary cookie on arrival.

Good location. Close to the Royal Mile and the castle and many more attractions. Our biggest complaint was NO air conditioning! It was very warm during our stay and the room was very warm. Windows only opened a little bit so they didn't let much air inside. We used the fan (that was in the closet) and it helped some - but not enough. The hotel looks very new - and the hallways were air conditioned - but not the rooms! Go figure! Also, not enough electrical outlets, and none in convenient locations for using the hair dryer or a curling iron.

Originally visited: 6/1/2013-6/4/2013 Great location with an easy walk to the Royal Mile. Lots of sights to take in on your walk, all in a safe and well lit area. The market next door (forget the name) was undergoing a refurbishment while we were there, which was a huge disappointment as it would have bolstered the already excellent location. The rooms can become incredibly warm, so be prepared to crack a window or two. And be prepared to take the stairs, as the elevators can be unreliable given the size of the hotel and the fact that there are only two of them. Breakfast in the morning was decent, but go early as the seats fill up quickly. Very attentive and helpful staff.

Pretty good Marriott in a pleasant part of Edinburgh - an easy walk into the centre. I got a really large room with built-in kitchen. More of an apartment really. Don't know if they're all like that. Don't think there was any air-con, but you could open the windows (it was high enough up to not be a theft risk). Very smart, clean and modern. Breakfast downstairs was included in the rate (think that's standard, but worth checking).

We stay at Marriott hotels as a rule. They are consistently better than we could hope for. This location is no different. Between helping us find the perfect restaurant for dinner last night (which with my allergies is an impressive fete indeed), helping us with directions to everywhere we want to go, taking care of me with a cold, and providing all kinds of local information, the staff have proven to be cheerful, helpful, friendly, and indispensable. I may move here. The room was perfect. Every possible amenity I could want at a Residence Inn is available and in perfect condition. The location of the hotel is perfect, as well. Close to everything we want to see and easily accessed via bus. If you're considering staying here, I cannot recommend it highly enough. If you're not considering staying here, you're batty. Book a room. You won't regret it.

Nice place. Just south of the Old Town. Rooms were nice and the hotel was clean and the staff was very friendly. There was a free breakfast but it was average at best. Eggs are powdered but they have some good danish, cold cuts and fruit. The coffee was very good and the main reason I went down every morning. Be mindful of the check-in as it's 4pm. Might be worth calling ahead if you're arriving early in the day. We had to walk around for a few hours before our room was ready. The best part of this hotel is the location. A 10-12 minute walk to the royal mile, Scotland Museum, Grey Friars Kirk and many others stores, pubs and attractions. There's a Small grocery store just a 2 minute walk away that was a great convenience as well as bakeries, Starbucks and a few restaurants all within the plaza that holds the hotel. Recommending based on location first and value a close second.

Fantastic location. Flawless staff. Modern rooms. I cannot find anything I do not like about this hotel, ohhh just the lag of variety at breakfast but as i eat the same every day its not really a problem and if you are only there for some days you will not notice it. A really great hotel that i can only recommend for both business and pleasure

There's no air conditioning. I suppose this is normally not a problem in Scotland, but the building is generally really hot and overwhelms the bedrooms. There is a fire door in the suites that must be closed. A poorly designed modern building that lacks in accommodation for saving money on utilities.

Visited this hotel for a conference from the 8th till the 11th of April 2014. Here why I rated it as a four-star hotel: ROOMS + Spacious rooms with good facilities, modern, light appearance + Build-in kitchen + On the 7th room, cool balconies that probably are really nice during the summer. - Tiny shower, would not recommend for more broadly set customers;) - Rooms with adjoining doors are, let's say, rather poorly insulated for noise (guess what the neighbors were up to....) - Dim lightning, I am apparently getting blinder - At least some rooms face an office block VERY close with huge class windows STAFF Really nice staff, helpful and friendly LOCATION Great, next to the uni and close to city centre. Shopping though mostly located at the other side of the castle. Cafés and a local Sainsbury's just around the corner. BREAKFAST Nice, but served in the lobby - works fine, but can get a bit crowded.

What a disappointment. I can't believe this is a Marriott and new not even historic. First of all parking is in unmarked garage. There is no off loading of luggage as the parking in front is marked disabled. So it is a bit of a distance to haul your luggage. Then there is NO AIR CONDITIONING. Front desk says never gets warm enough to need it. So you open a window that only goes 3 inches but it opens only at bottom. You only are allotted 1 fan. Even if you have a living area and bedroom. The tv in the bedroom did not work and we would have to wait for tomorrow. I can't believe I am paying to stay here. Seriously Marriott do something this is disgraceful.

While the hotel appears new and modern, some creepy old problems exist inside, namely bed bugs. After a day of heavy travel, we fell into bed only to awake to find dead bed bugs on our sheets. We notified the front desk, asked to have the sheets changed, only to return after hours to the same sheets. With the Ryder Cup in town, we couldn't change hotels. Also, the interior doors are all spring loaded with electromagnets and randomly slam shut. In addition there is very limited bathroom counter space. The staff is pleasant. The location is only 15 minute walk from the Royal Mile.

Awesome experience. Fantastic breakfast buffet. Free wifi. Clean and well kept. In hotel bar. Front desk staff was amazing. Great location and great price.

Marriott's first Residence Inn in the UK is modern, almost to the point of being futuristic, comfortable, conveniently located on the south side of Edinburgh and a stone's throw from the centre of the old town. Each room includes a kitchenette so that guests can self cater although the hotel will shop for you as part of the service and serve complimentary breakfast. A maid even services your room each day and does the washing up! Rooms have all the mod cons you would expect with additions such as an i-playing device. There is an oven, microwave and cooker but no air conditioning or dishwasher as in the States. Heartily recommended nevertheless.

Best hotel towels I've ever used. Not so soft that you can't dry yourself properly, but not rough at all. Most comfortable yet effective dry I've ever had from a hotel towel. Also, the towels smell excellent- it's a subtle scent, not overwhelming, but pleasant. Also everything else is pretty great I guess.

Location was great, within walking distance to everything.. 15-20 minutes from city center, 10-15 from castle, numerous restaurants and bars. Room was really clean, provided a blow dryer and iron, had kitchen in room. Only downsides were the room was really bright at 4 AM even with curtains closed so didn't sleep well, friends of ours next door didn't have this problem as they had blackout curtains. Also no air conditioning, fan they provide didn't give cool air, so room was very warm.. probably wouldn't have been a problem on cooler nights. Breakfast was included and amazing, wonderful spread with lots of options. Shame I couldn't eat more! All in all we would stay again and would recommend to others!

Great hotel, great location, excellent service. My wife and I recently stayed here, and we had a fantastic experience. Paul at the front desk was extremely accommodating. I can't recommend this hotel highly enough.

Very nice accommodations. The staff is very professional and attentive and go above and beyond. Very pleased with the high level of customer service. Great location. The food is delicious as well.

Residence inn. Great staff and morning breakfast. Very good food and pubs with in 7 min walk and close to major attractions. Rooms have dual electrical outlets three in t shape and two pin plugs standards for 220volt. Very cost effective prices. Downside no air conditioning! Even in late September and 55F outside. The hallways were extremely warm. The kitchenette sink valve were backward cold on left and hot on right. No exhaust vents in rest room or shower, so smells and humidity pass through the room and out a small window that does not give enough ventilation especially when blinds are closed. Small floor oscillating floor fan did not help. Wifi was spotty in the rooms on the 7th floor connections only worked in front of tv directly and in main lobby. Eco hotel. Sheets are changed every two days. There is no separate bed sheet, bottom sheet and bed pad yes the bed blanket has a sheet around it. The road to the hotel is to small for large tour busses to pick up or drop off for tours is a 4 min walk.