Marissa V.
Yelp
First off, I want to acknowledge that they are doing some renovations to the rooms and hotel. For example, air conditioning being installed in rooms. However, I was not made aware of the rooms not having air conditioning prior to checking in and entering my room.
Secondly,
Laundry, while included are very hard to get access to. There are only 2 washers and 2 dryers for the ENTIRE hotel. Additionally, they only take smaller loads. As someone who is 5'11 and had a lot of clothes to wash, this was inconvenient to do since I could not wash any clothes due to no access. The machines are not industrial ones like in dorms. College dorms have better laundry facilities which is saying something.
Thirdly, the rooms have VERY THIN walls. You can hear all of your neighbors walking to the bathroom late at night or children not wanting to go to bed. I've had a fair share of hotel stays and this was up there of the most noise. If you are a light sleeper keep that in mind.
Lastly,
Housekeeping has skipped us a few times and we haven't used the "do not disturb" sign ever. If you are not a clean freak like me it's fine. The service to get things like fresh towels, toilet paper, etc is a little slow.
With the renovations taking place, I hope there are changes made to the rooms and facilities. Overall, we did have a good stay. The staff is very friendly. The breakfast was good just not enough seating even when it isn't peak time for breakfast. The rooms are fairly nice, just a little inconvenient for families or those who like to get ready in front of the bathroom mirror. They were a few problems with broken hinges on cabinets, crooked bathroom door that didn't shut all the way, and again the thin walls and floors. I hope this hotel improves more with the addition of expansion to support the amount of guests they have. I would recommend this hotel if you are a solo traveler wanting to be close to everything walking distance. I don't know if I would recommend this place for families with very young children that may need easy access to things like laundry or easy breakfast. I would come back to this hotel after the renovations are complete because I believe these are all small things that while do add up quite easily can make this place incredible with them fixed for all kinds of travelers. It is hard to rate this place because of the little inconveniences that are so easy to fix in addition to knowing they might fix this all in the near future.