Shona Durand
Google
A group of ten of us stayed in three apartments at this property. While the accommodations were reasonably priced, we believe we could have found better options for a similar cost elsewhere. Based on our past experiences with various hotels and Airbnbs across Martinique, this stay did not meet expectations in terms of comfort or service.
We encountered roaches in the apartments throughout our stay, which was quite unpleasant.
The rooms had a persistent musty odor, possibly from being closed up for an extended period—it resembled the smell of damp clothes left to dry indoors.
Although it's generally expected that guests bring their own adaptors, a few of us forgot. While the office did provide some, unfortunately, none of them worked.
We were informed that the apartments would be cleaned every three days (if memory serves), but no cleaning took place during our stay. Basic amenities like toilet paper were not replenished in a timely manner, and the bathroom could have been cleaned more thoroughly.
Upon check-out, we were charged €50 per room for “extensive cleaning” due to a few unwashed glasses and empty shopping bags left near the bin. This charge was not mentioned during booking or check-in and was only brought up after the fact, allegedly based on the terms and conditions—which we were never made aware of.
Overall, while the stay was manageable, there are several areas where improvements are needed to ensure a more pleasant and transparent guest experience.