Residenza Del Duca

We booked this hotel for September 26, 2025, but on that exact day aggressive protests broke out all over Italy. All transportation was shut down — buses, trains, ports — and the Naples airport, where we were supposed to arrive, was completely closed. Traveling from Naples to Amalfi became absolutely impossible. As soon as we learned about the situation, we immediately contacted both the hotel and Booking. We asked to reschedule our stay, and we were even willing to pay extra if needed. However, we were refused outright, without any alternatives or solutions offered. Both the hotel and Booking acknowledged that this was an extraordinary situation, yet despite that, neither a cancellation nor a date change was allowed. This is especially shocking considering that Booking’s own policies state that in such force majeure circumstances, guests are entitled to a refund or a date change. But in our case, this policy was simply ignored. It felt as though the hotel had absolutely no regard for its guests. No support, no understanding, just complete indifference. It is extremely disappointing to see that at a moment when assistance is most needed, the hotel made no effort whatsoever to help. Situations like this reveal the true level of service — and unfortunately, the experience here was deeply negative. We spent a long time choosing this hotel and planning our vacation, and we expected at least some level of flexibility or respect from the property. Instead, we were met with disregard, which left a very unpleasant impression. It is truly unfortunate that our trip was completely ruined due to such a lack of basic customer care.

The apartment is located 5 min walk to the ferry/beach, right outside of the main plaza, and 5 min to the closest supermarket. We didn't cook, but it visually had everything you would need for cooking and morning coffee/tea. While the building is very old, the bathroom is renovated and has proper water pressure/temperature. AC works properly. The mattress was comfortable (on the firmer side). Separate compliments to the terrace. We spent each evening there: it is comfortable, quiet (regardless of being close to the main square) and provides nice breeze. The owner was very helpful and friendly. She communicated in advance and was providing helpful tips on getting to the apartment and around. The apartment is not accessible - it is located on the 4th floor, so you need to walk up the stairs. HOWEVER, the owner warns you about stairs on multiple occasions. While the bed (in our specific apartment) was comfortable enough, please note that it is NOT a queen bed, but two merged single beds - meaning there is a "gap" between two mattresses, so it's not perfect for those couples who sleep cuddled. The apartment is also advertised for 3 adults, but I wouldn't recommend it so: either 2 adults or 2 adults + 1 kid. This is because there is no privacy between the bedroom area and couch. While apartment provides great noise suppression to the street noise (except for the church bell), we were able to hear the neighbors from other apartments in the morning (I guess, since the building is old).

The location is good. It's just a few minutes from the port and the beach. It's a bit of a climb (because of the nature of the place), but it's worth it. The service is good; the staff is attentive to your needs. The room is spacious. The shower has hot water, and the kitchen has all the necessary appliances for a nice meal or drink.

Would definitely stay here again - literally a 5min walk from the port upon arrival and 2 mins away from a tonne of restaurants. Up many flights of stairs but the stairs are spread out so they don't hurt. Such rooms! Daniela our host had incredible customer service in every way. We had the sea view (pictured). Coffee pods and working fridge with plates were much appreciated too. Great shower as well and comfy bed!

Very nice room with a great view. Andrea is a very helpful host. I wish i come back again.

Hands down, this place is the real deal! The Italian vibes in the room were on point, from the charming chandelier to the cozy bedheadboard – they nailed it with the details. And talk about clean – this room sparkled brighter than a disco ball! Plus, they had all the goodies you could dream of: coffee pods galore, tea for days, and even a cute little kitchenette. But let's talk about that terrace – it's like a slice of heaven! I could've parked myself there for eternity, soaking in the view, serenaded by birds, and dancing to the church chimes. And to top it off, the host was an absolute gem – accommodating, friendly, and just all-around awesome. Trust me, you'll want to book this spot ASAP! Just a heads up, there's a bit of a stair workout to reach this slice of paradise, but let me tell you, it's worth every step for that jaw-dropping view at the top.

The property is strategically located right in the center of Amalfi. About 3 minutes to the port and Central Bus Stop, one minute to the Cathedral Square. In front of the property there is a small square with 3 restaurants. You can see the sea from the room. More restaurants and shopping in the immediate vicinity. Host Andrea is the perfect host, extremely nice and accommodating. Highly recommended!

Best location to stay in the heart of Amalfi, the apartment had everything you could need, washing machine with detergent, all kitchenware, toaster, kettle etc. Rafaelle was very helpful and gave us many tips on what to do while in Amalfi and where to go. And he assisted us with our lost luggage giving us information on where to look for lost property via Airports. Overall, amazing experience and highly recommend.