Restaurant Gaissa

The food was good, drinks were delicious but the most important was the service, especially Kujtim's service. He is kind, friendly, and very attentive to the diners!

The dining experience at Restaurant Gaissa was fantastic. The staff, particularly our server, was exceptional. He checked on us every few minutes, ensuring our water was constantly topped off. He provided excellent dinner recommendations, and the overall quality of the food, wine, and dessert was truly remarkable. The young man with the beard, originally from Rovaniemi, Finland, contributed to making our dining experience memorable.

Our server was nice. The salad was the only good thing. The pie was old, dry and bland. The reindeer was dry and bland where the mashed potatoes was ok but was ruined by a liquid which only god knows where it came from. We over payed for the dinner in my opinion. Lastly the menu is so short.

The place looks lovely, it was very quiet when we went in (Friday night in March) Salmon soup( as a main course) I got was nice though I expected a bigger portion))). But a burger with chips was a proper size. The staff was helpful. All went ok.

Too much kids running around and screaming, but I think it's because of this christmas period. Nevertheless I think the restaurant should plan some space free of children, as it is a big place. The menu is also too expensive for what we can find on the plate, including the presentation.

Unfortunately not at all what we have expected. “Service” in restaurants in general seams problematic in Rovaniemi. Asked several questions in regards to kids food/menus or changes but got no reply. Drinks needed 30 minutes to arrive, food more than one hour for the starters. Ordered one of the starters as Main course but it came first. The food unfortunately was disappointing in quality. High price (as everywhere) but the look and taste of a cantina… Maybe it would have been better to have taken the buffet…

Nice place to enjoy a calm, quiet dinner with good service and view of city walkways with Christmas decorations. You can access restaurant from hotel or city street.

Restaurant inside the hotel, delicious food, very good service, the dessert was excellent