Restoration Contractors

David Chastain was amazing to work with. He was a great comunicator, knowledgeable. As someone who has never gone through a restoration he made sure I was good through the entire process. The crew of Sebastian and Pedro were also amazing. Very hard working, so talented. They were very thoughtful and respectful. Just a great experience. I love my new basement!!

David Chatelain with Restoration Contractors was amazing to work with. Extremely knowledgeable and explained the entire process. He was extremely responsive and worked with my insurance to get my home repairs completed as soon as possible. I will use Restoration Contractors in the future. I highly recommend this company. I would give 10 stars if I could. Thank you!

I recently had work done in my home by Restoration Contractors. David Chatelain is the project manager and I can't praise him enough. He was professional, a very kind person and also wonderful to work with. He kept me informed when the project would start and finish. I had the pleasure of having Sebastian and Pedro working on my project. Wonderful young men with great work skills and manners! They made eye contact when speaking with me and shook my hand, wow, very impressed. Davis earns all 5 stars with me. Thank you David Terri Boersma

I found David Chatelain very easy to work with and from the three bids I had done, his was the most thorough and pricing was very fair considering the amount of work that needed to be done!! He got the job done in 3-days as well. Thanks Restoration Contractors for taking care of us!! 👍

Restoration did a great job repairing and replacing my floors after some waters damage. Love the result!

A unit above my condo flooded and it damaged my drywall and flooring. Restoration contractors did a great job with the rebuild and they were very communicative along the way.

Our basement was fixed better than new by this company after we had water damage from a failed sump pump. David and his team were wonderful !

In Oct 2023, I had a pipe to burst in my finished basement. I worked with David C specifically. He was fantastic to work with! Why? He has a calm communication style. He set clear expectations and kept me informed in every step of the process. He was fantastic at communicating with my insurance company and his experience shined! He believes in quality and it shows in his attention to detail. I would highly recommend and should I need his expertise again, he is the first person I would call!

What a disappointment. This was a referral from a friend so I was shocked at the outcome. The following is an account of trying to work with the company. Based on the way the company presents, I didn't except this experience. It's not my intent to slander, but warn the consumer to consider my experience and decide if they want to use this service. For context, the job was a flooded basement and being covered by insurance, plus an additional laundry room that I needed dry walled to at I was paying out of packet for. Range was $18k-22k which the contractor knew up front. At first, David was really communicative and really professional. During the walk thru of the job, he explained the work, process, timeline, next steps, etc. He even had me sign a contract that protected HIM, noting the % he'd take from the insurance money, or all of it if I didn't use him for all the work. Seemed reasonable. Then he ghosted. After over two weeks past the time he said he'd finish the quote and send it to me and the insurance agent, I followed up, and he explained that he was working on more lucrative jobs. No accountability for blowing me off, just that I wasn't worth the work or even a text that he was behind. In my profession, when the ball is dropped, which happens, I coach my team to take accountability for it, recommit to the new realistic timeline, and then follow through. I explained to David while I understood that business needs shift and priorities shuffle, I am a business owner, and it's important to me to partner with someone who can both take the job, and also follow through with commitment. I too am running a business from my home so knowing when work will happen and having him follow thru with that is important to me. What blows my mind about him missing another commitment on his end, is that he knew exactly besides rough cost of the job, so if you didn't want to take it, why not as a person let me know so I didn't another month trying to get the repair done. Given that he came as a referral, and the pictures of his work look very good, I imagine that if someone has a really high dollar project this company might be good. But there is a demonstrated lack of accountability and basic human courtesy, so just beware before you decide to partner with this company. I've included screenshots of when I had to text him and follow up, him saying he'll get back to me, not getting back to me, and me having to follow up again