Rex Hanoi Hotel

We had a wonderful experience at Rex Hotel. The rooms were very clean and comfortable, and the staff were incredibly friendly. The food at the hotel was delicious and offered a wide variety of options. The location is also excellent—right near the city center with many great local restaurants just a short walk away. What impressed us the most was Mrs. Vivian. Her professionalism, excellent English, and thoughtful recommendations of must-visit spots in Hanoi made our trip even better. She is truly an asset to the hotel. We highly recommend Rex Hotel and would definitely stay here again!

The Rex Hotel in Hanoi is absolutely wonderful! The location is fantastic - close to the night market, the lake, shopping and restaurants. A huge thank you to Rose for organising our day tours she was amazing. She was so friendly and caring. Thank you also to Richard for your friendliness and professionalism. If you’re visiting Hanoi, stay here - a home away from home!

⭐️⭐️⭐️⭐️⭐️ Absolutely Fantastic Stay at Rex Hanoi Hotel. From the moment I arrived, I was impressed by the warm welcome and exceptional service. The staff went above and beyond to make sure everything was perfect. The room was spotless, modern, and super comfortable — I especially loved the attention to detail. The location is ideal, close to everything but still peaceful and relaxing. Breakfast was delicious with plenty of variety and fresh options. Richard provided First Class Service. Hotel Rex truly exceeded my expectations — I’ll definitely be coming back and recommending it to everyone I know!

We had a very pleasant 5-night stay at this hotel. The staff were incredibly friendly, cheerful, and always willing to help. They went above and beyond by assisting with luggage issues from the airport, recommending great shops, and sharing useful information about local places to visit.||The food and drinks were lovely, and the breakfast buffet was generous with plenty of options to choose from. It was such a calm and relaxing holiday overall.||A special thank you to Richard for being so welcoming and helpful throughout our stay — he was always smiling and quick to assist, especially with our luggage.||The hotel’s location is fantastic, surrounded by lots of restaurants and shops, perfect for an evening stroll. The rooms were a good size, clean, and very comfortable.||Overall, it was a convenient, relaxing, and truly enjoyable stay. We would definitely stay here again and highly recommend it to anyone visiting the area!

Very happy with the room. Very clean and well serviced. The front desk manager Richard and his staff were very helpful. Richard in particular had excellent customer service. The rooftop bar staff were wonderful and had excellent knowledge. Hilary, Harry and Tung provided a great service, were fun and each spoke very good English. The happy and excellent manager, Giang should be very proud of the Rex Hanoi Hotel staff and we will promote the hotel to others and return when next in Vietnam. Highly recommended.

We really enjoyed our stay at Rex Hotel Hanoi. The staff were exceptional, with special mention to Hillary, Harry & Tung in the Sky Bar. We also had a great time chatting to them about Vietnam & Australia. Richard & front reception staff also provided exceptional customer service, special mention to Yuma for helping us. The location was great. We would have given a 5 star but our room was a bit tired & close to staircase which leads up to breakfast so a bit noisy in the morning. But we still had a comfortable room. Thanks to all the Rex staff for helping us enjoy our stay.

The hotel is nice and very central located in the old town. The staff was very friendly and supportive. The room was nice and quiet on a higher floor. The pool is inside and very small. The rooftop bar need an upgrade and should not used as billard table storage area. It's looks much better on the pictures as on reality and it was quiet disappointing. The only good thing of the bar were the cocktails and the view. Generally I would recommend the hotel

A pleasant stay overall, with great service and a convenient location. It is very central and walking distance of all local shops cafes and restaurants.. The room was modern and comfortable We had a wonderful stay! the hotel staff are very friendly, rooms were clean and the breakfast buffet was delicious, with a huge variety of options. I highly recommend it! Will sure come to Hanoi again next time and Rex Hotel is the best place to stay.