Fabs24k
Google
I stayed at Riad Altair for a few nights and overall I had a very good experience. The riad is intimate, quiet and well maintained, with clean and pleasant common areas where it’s really easy to relax after a day in the chaos of the Medina.
The welcome was excellent: my reservation was in order, on arrival the room was already ready and the staff were always kind and helpful, both at reception and in the dining area. I really appreciated their availability in giving information about the city and helping me organize the transfer, which was punctual and well managed. The meals were good and table service was attentive and quick. Personally, I also really liked the absence of a TV in the room, which adds to the peaceful atmosphere of the riad.
The room was clean, the bed comfortable and the Moroccan-style décor very cozy. However, I would point out two small areas for improvement: there is no full-length mirror in the room, which would be very useful; and the air conditioning did not work properly in heating mode and no warm air came out, which can be a bit of an issue in winter.
The only real downside concerns the payment of the bill: I was forced to pay in cash, so I had to withdraw money and pay about €5 in bank fees. Since there was no alternative to paying by card, I would have appreciated at least having this extra cost covered, or being clearly informed about it in advance.
All in all, though, my stay was pleasant and I would happily return to Riad Altair, hoping that these small details will be improved in the future.