M S
Google
Overall, our experience was very pleasant. The staff if helpful, welcoming, attentive and respectful. The food is very nice. The main area with the tiny pool is beautiful. The Riad has been renovated around 10 years ago (if I’m correct), but everything is still in good state.
The Riad was kind to offer us a shuttle from the train station, the car (Mercedes V class) was new and very spacious, which was equally great.
The safety inside and outside of the Riad is questionable. The outside area is extremely unsafe at night, and getting to the hotel requires going through a Medina at night, where all sorts of stuff happens. From motorbikes going at insane speeds and not respecting pedestrians, to locals doing random bone fires across the passage, throwing garbage around, and disrespecting the foreigners/visitors. Kindly read additional comments on specific topic down below.
To conclude, it’s a lovely Riad, reasonable value for money, and we would come back if there was a necessity to be back to Marrakesh. The security outside, however, is a big issue, and going there alone is not recommended.