Riad Helen

It was our first time in Morocco and we felt taken care of from start to finish. Their taxi service makes arrival easy. Chouaeb greeted us at the taxi and helped us in despite the late hour of arrival. We received good tips about the city. The room is comfortable and clean. The overall property is a quiet refuge in busy Marrakech. Everything most people visit in the city is walkable. We took advantage of the nice rooftop several times during our stay. Breakfasts were fantastic. They sell alcohol on the property, which can be hard to find in other parts of the city. They did our laundry for no charge. We would definitely recommend Riad Helen for anyone visiting Marrakech.

We had a wonderful time. The room was clean and beautifully decorated. We felt very safe as two female travellers, and the staff were very welcoming and accommodating, even helping us with printing our boarding passes. The breakfast was delicious, plus there was low noise, good air conditioning/heater in the room, and the included toiletries in the bathroom smelt lovely. 10/10, would recommend.

We loved this riad! The host (Chaeb) was brilliant, he helped with anything you needed. He sat us down at the start of our stay showing us a map of really good places to eat and what to see. It’s so close to everything which is brilliant. Perfect location. ||The breakfast was brilliant and the lady who served us was very accommodating and friendly!. We missed breakfast one morning and she quickly whipped up some eggs and coffee for us. ||This is a rare riad with a pool on the roof. It is amazing how busy and loud Marrakesh is but how the Riad can provide serenity. The rooms are also so lovely. ||Things to note: it’s a little bit of a maze to the Riad when you first arrive. Maybe worth contacting the host before arriving to help you find it!

Outstanding stay at Riad Helen, would highly recommend!! ||Booked directly with Riad Helen & communication was good. Paid half upon booking and other half a few days before via PayPal. ||Free transfer included with 4 night stay. Had sign at arrivals and took us to nearest main road. The hotel manager came to meet us to take our luggage and show us the way to the riad which was great. ||Upon arrival we were given some mint tea and the hotel manager provided a map and pointed out good restaurants and cafes to go too and museums/palaces / gardens to visit. This was so so helpful! Also he gave us some top tips on taxis, bartering etc. ||Our room was beautiful - Wahda room. Big comfortable bed with thicker duvet as staying in December, safe available, black out curtains, big bathroom (shower only). You can hear the prayer callings from the nearby mosque around 5am but you can just go back to sleep. ||Nice courtyard on ground floor with space to chill outside and inside. Rooftop is lovely and a little sun trap in the afternoon to sunbathe or sleep! ||Location wise, it’s brilliant. It’s so so quiet, away from the chaotic streets. 10 min walk to souks and 5 minute walk to main road where you can easily get a taxi. ||Breakfast served from half 8, and is plentiful. Good Moroccan breakfast! ||Check out not until noon which is great and able to leave luggage :) ||Thank you to the lovely ladies who prepare breakfast and make sure the riad is sparkling and the great hotel manager, always smiling & so helpful. ||Truly a wonderful stay!

My sister and I stayed at Riad Helen for two nights. I wish we could have stayed forever! The service was amazing. Shout out to the wonderful ladies at breakfast, and the young guy running the operation! He was superb. He sat us down, gave us a map, and circled all of the places we should visit. We paid and checked out, allowed us to sit by the pool until we had to leave and even brought us some complimentary cucumber sodas. PLEASE STAY HERE! It’s just perfect. We’ll most definitely be back.

We chose this riad because of its great reviews and it was definitely the right choice. The place is small and beautiful, but the best part is the people working in it. They are all nice and helpful, always with a smile in their face. Special mention to Sahib, who went out of his way to help with whatever we needed. The breakfast was plentiful and of excellent quality: eggs, pancakes, coffee, fruit, yogurt… Highly recommended.

The riad was quiet, beautiful and the bed was comfortable. It was not far from most places we wanted to go. The host was very nice. He tried to help us to setup the sim card. Normal breakfast time started at 8:30, the host had our breakfast ready at 7:30 so that we could get to Jardin Majorelle early. They had electric kettle in the room.||A few minor issues. Our driver tried to call the riad so that somebody could meet us at the main road, multiple phone calls were not answered. Since we travel light, we just dragged our carryon using google map to find the riad. Our room did not have enough shelf nor foldable luggage rack. It was not convenient to pack and unpack. The bathroom was dark, more lighting would be good.

Our stay at this riad was absolutely fantastic! The property is stunning, beautifully decorated, and impeccably clean. Céline and the rest of the staff are truly the most dedicated and friendly people we’ve encountered. They always take the time to make you feel at home, get to know you, and provide the best tips and recommendations to make your stay unforgettable. A big thank you to Céline and the team for making our stay so wonderful. The breakfast and dinner were incredible—everything was fully homemade and absolutely delicious. We can’t recommend this riad enough and hope to return soon!