Evelynne L.
Google
I wanted to like this hostel, but the communication and management were consistently disappointing. Before arriving, I reached out about unclear “bed option” choices in the booking system, and the response was unexpectedly sharp and unhelpful.
During my stay, I reported rain leaking into the common room and was ignored mid-sentence. Later, I requested a room change at 9:30am after several unpleasant events disturbed my stay. I was told to return at 3:30pm, but when I did, newer arrivals were helped before me. The owner then claimed nothing was available — even though multiple dorm beds were still showing online. When I pointed this out, I was told I was “being difficult.”
I remained calm, but the dismissive tone and lack of accountability made me feel unsupported as a solo traveller. And unfortunately, poorly managed hostels tend to attract inconsiderate guests — which was very obvious during my stay.
To be fair, the staff here are polite, friendly, and genuinely try to help and I absolutely appreciate their efforts and presence, they are the only reason that made my stay more pleasant — but the management is not.
The building is beautiful, but the management issues made me check out early. I wouldn’t stay again.