Sasha F.
Yelp
To be 100% honest the food tasted like dog food, it was like we were eating in a latrine, and we were rushed out...The food was cold, and the plates were dirty. The staff were nervous and hardly knew what they were doing,and the manager or manageress WOW errrrrrrrrrrrrr I guess there is no need for professionalism in business in the Recession... Customer Service was APPALLING and lastly the pathetic attempt of the wannabe DJ to slyly hint that he would like if his guests left was like watching a bad performance on X-Factor.....Then to be later told Jamie Oliver had endorsed this how can I say it, project, well what can I say.... People like JEDWARD had a top hit....so I shouldn't be surprised. In the end I whole heartedly blame myself and my group , as we after being forewarned to boycott going there, went with high expectations based on when he was in the hatch..... what we should have done is go with the lowest of low expectations, but when I think about it perhaps that still wouldn't have been enough..... Lastly I hold my hands up that I was late for the sitting and so were SOME of my party. But once a plan was negotiated so that customer was satisfied as I thought was key in business, we were ghettolly dramatically ambushed.....stories changed and I quote it was said by a member of staff after my friend said this is terrible customer service, she the worker then said " I know it's bad customer service" errrrrrrrrrrrm case closed, but they insisted in being wrong and strong...... p.s. getting my food at a buffet then having to go past a sewage smell , past the toilets to then GO DOWN THE HIGH TRAFFIC ANOREXICALLY THIN STAIRCASE to then sit and eat in the latrine was not a good look....anyhoo you live and you learn. By no means take my experience and live by it , try for yourself, but I will never go there again....... oh and the first time I ordered food there without sitting in by the time I got home with my friend (who I had ranted on about how great this Rice N Things was, based on the chef in the hatch) we couldn't eat the chicken as it had been cooked in OLD OIL......... nice one.....YOU FAILED!