Hotel is very near train station. Staff were extremely kind and helpful. I lost my sunglasses on a rental car, they went above and beyond to help me have it sent to the next hotel i am going to as I am checking out the next day. Will forever be grateful to them for their assistance in this matter.
Trip.com M.
Google
The hotel service was excellent. The staffs speak good English. The staffs also very helpful. Room are big and very clean. The bathroom is very clean and looks new. Very worth the stay. Will definitely recommend it
Yukio H.
Google
Room is clean. Japanese breakfast buffet is so good.
You can enjoy local Akita dishes.
Peter Kam Fai C.
Google
On 21 Jan 2025, my wife and I checked in here. The lobby is nice and the room is relatively spacious. It was so comfortable that I went sleeping at 10:30 pm. The airport limousine main station is just minutes of walking distance away. We got value for money.
Trip.com M.
Google
Previous night was a happy one. Stayed a further 2 nights. Housekeeping staff did an excellent job. So did the front office and other staff. The restaurant staff were also helpful with our enquiries and went out of their way to give us advice. Unfortunately upon check out there was an unusual room charge transaction to our debit card supposedly fm Richmond hotel. Both front office and my side could not solve the discrepancy. The hotel provided all help necessary for me to resolve the matter in due course. Hopefully the matter will be resolved eventually or we will end up with paying a further 500 sgd for our stay.
Navigate68231671950
Google
A hotel worth staying in. It is not far from JR Akita Station and can be easily reached on foot. The front desk service is very attentive and check-in is smooth. The room is clean and tidy, and the space is not small. You can also see the beautiful yellow leaves on the street through the window.
Travelove58
Google
Not too far from train station & local market. Hotel a bit dated though. Spacious room, clean & comfortable bed. But toilet flush don't work so well - water keep flowing, need to repress lever to stop it everytime. Had experienced similar problem in Shinjuku hotel last year. Staff very nice & friendly. Overall a nice hotel but the sister hotel in Morioka is much much better ( see review).
michaelc679
Google
We stayed for 1 night and the room assigned was extremely spacious, 33sqm in total.||The 15,000y room price does not include breakfast. Carpark was an additional 800y per night. ||Hotel lobby was welcoming and had a nice hotel feel with its bright and spacious layout. Check in was easy and you collect all your room amenities at the lobby. Staff spoke very little English. ||We were assigned room 1204 and was given early checkin at about 2pm. Within walking distance to most tourist sites though we had a car. ||Love this hotel and would definitely choose this hotel again.