Richmond Hotel

Great and clean spacious room. With wifi that allows us to cast video to the tv easily. The hotel provide free flow soft drink and ice cream all day. They also provide free beef soba at 8pm when we were there.

I like Richmond Hotels for their modern decor and well-maintained property. Unfortunately this location in particular falls short of the most basic criteria of a hotel - cleanliness, especially in Japan. There were molds found in the bathroom in between the tub and the wall, as well as in between the window silts. The location of the hotel was about 5 mins walk from the Yamagata Station. Staff were nice and hospitable. The free midnight snack and free drinks and ice cream in the lounge were nice touches to the stay.

Pros: - Within 5min walk of Yamagata station - Breakfast was very good and I thoroughly enjoyed it. The food was delicious and it was nice to watch the snow as I ate. - The room was clean. Cons: - The bed is very uncomfortable. I could feel all the springs as I lay down. They might want to consider changing the bed! - You can hear the noise of guests walking past your door very loudly as the sound proofing is poor. I did not sleep the whole night as my room was close to the lift lobby. - The air conditioner was rattling on and off throughout the night, and the plumbing was dripping under the sink area. It was quite noisy as well. If you are not concerned about the bed quality or not easily disturbed by sounds, the location is genuinely pretty good.

The room is spacious comparing to Japanese standard. The location is behind the yamagata station. There is 7-11 and open 24-hr supermarket right behind the hotel.I love how you can choose the need of cleaning on the television. You can also see the status of the laundry on the television.There is free drink, free ice cream and free noodle. The noodle is quite good. I like it.Staff is very nice and helpful.Ps. Please clean the trouser pressing, it’s so dirty.

A very pleasant 2 nights stay in this modern hotel with spacious room. Check-in and assistance from receptionists was friendly and helpful. It's a short walk from the station, bus stops and a large supermarket. A nice touch is the free coffee/tea or ice cream in the dining area from 12-12pm. We have stayed in Richmond hotels before and will do so again.

That was one of our best stays in Japan during this trip! The hotel is just opposite the JR station, bright and clean. Rooms are large and comfortable. Amenities and Drinks are made available to the guests and surprise: ice cream is free too! (My kids were living their dreams eating ice cream all day long!).And the breakfast: high quality, great choice of tasty dishes and smooth service. That was a treat! Will definitely come back and stay longer!

A Japanese brand hotel but the rooms are spacious. Location is only 5 min walk to Yamagata station. They offer free noodle soup and drinks in the evening. The breakfast buffet is really good. A decent spread of Japanese local dishes. One issue of my stay here is the laundry. It takes forever to dry clothes. We had it running for 2 hours but still wet so we decided to bring the wet clothes to our hotel in Yokohama and dry it there and luckily, the dryer there is better. Anyway, I recommend this hotel when in Yamagata. Just don’t use the laundry. There’s a 24 hour supermarket behind the hotel, Max24Valu

The hotel is situated close to the Yamagata train station, but away from the crowded area of the city. There are two convenience stores close by. The hotel offers a semi-automated check-in/out. The lobby area is nice and tidy and is on the same floor as the breakfast area. The breakfast is an open buffe with great, tasty western and traditional dishes. The drinks and icecream machines are free of charge during the day. On the 9th floor there is a microwave oven, a vending machine and an ice dispenser. Unfortunately I accidentally booked a smokers room and the smell of cigarettes in the room was quite heavy even if the hotel room is equipmed with an air purifier. The air purifier filteres were quite dusty, I had to clean them, but that did not help. The bed was reasonably comfortable, but the hard pillow had lumps and I did not use it. The room had a fridge, a kettle, a charging port with all possible socket types and also an ironing press for pants. The TV does not have any international channels, but you can cast your phone on the screen, or you can pay to use their VOD service or watch Netflix, Disney or other streaming services if you have an account. I would choose this hotel again but make sure I don't get the smokes room again.