Richmonde Hotel Iloilo

We stayed here last January 2025 during our Iloilo trip, and it was such a good experience. The location is super convenient, just a short distance from SM City and Festive Mall, which made everything easily accessible. The staff were warm and helpful, always ready to assist with a smile. The pool was clean and well-maintained, perfect for a refreshing dip. We also loved the weekend band, it created such a fun and relaxing vibe! The mocktails were a nice touch, making our evenings even more enjoyable.

This hotel has been open for almost a decade and is at the former airport that has become a Megaworld development.||The check-in lady was friendly. Three lifts meant we never had to wait long.||The King bed was a little firm for my liking but we slept well. A choice of pillows complemented a doona/duvet and good quality linen.||A portable suicase shelf, good bedside tables with adequate lighting and an armchair with a round, heavy glass table were in the room.||I did not like the glass desk as it jutted out from the wall beyond a wooden shelf. A safety risk.||Aircon worked very well as did WiFi. The curtains blocked most light.||Tea and coffee were provided. The wardrobe had a safety deposit box plus an ironing board and iron.||The spacious bathroom had an excellent rainshower. The glass door reached to the ceiling meaning that the bathroom mirror did not fog up. Excellent design!||There was a hairdryer. Shampoo and body wash in the shower were in refillable bottles. Towels were not bath size but OK.||The TV had a terrific number of local and international channels plus a good selection of HBO movies.||The seventh floor 1.6 metre deep pool was good but it was windy when I swam. Pool towels were not distinctive.||The buffet breakfast was excellent with mango yoghurt, an egg and omelette cooking station, a good variety of pastries and lovely chorizo sausages and bacon plus calamansi juice among the offerings.||A SaveMore supermarket was in the Festive Walk Mall 300 metres away as were many restaurants.||Overall a great stay.

Our room was spacious. I booked Richmonde because I had experience with their Eastwood location and this Iloilo location is also very nice. Just a short walk from the Festive Walk Mall. Hotel has a concierge that helped us book our trip to Guimaras Island. The service at his hotel is topnotch and we feel very secure in the premises which is important for us.

Stayed for 3 nights at the properly. Was a bit under the weather, so called ahead transferring from the Marriott next door. Melissa took the call to request for an express check-in. Thanks to her efficiency, Alyssa had our keys ready and we headed promptly up to our room. ||The room is a decent size and relatively clean. Sheets and bed are comfy, pillows are a bit thin. My brother had to ask for 2 more. Towels are thread bare and should have been replaced many moons ago. Water pressure could be better and hot water is not hot enough. ||Gym machines are adequate but are 9 years old. Gym is also tiny (the one at the Marriott is better). ||The Granary is small, but breakfast is much better than the Marriott. Service is also nicer. It’s sad though that a lot of people are just awfully inconsiderate and come down for breakfast in their sleep wear! I called this to the attention of Ted the outlet manager who acknowledged that it is challenge for them to enforce the dress code. He said despite the sign at the door, all they could do is just compromise for the first day and remind guests to dress properly the next day.||As nice as Alyssa was during check-in, I feel it should be said on check-in that there is a dress code in public areas especially at dining venues. The management could also reinforce this with reminders in the lifts that service will be denied. After all even in the happiest place on earth (Disney), they do enforce the dress code and proper conduct. ||The Richmond is slightly pricier than the Marriott. So is it worth it? It does feel a bit more premium albeit the older tech. One big difference is that when you call, the phones answer (not at the Marriott). Requests are also delivered more quickly without need of a second call. Hotter showers and fluffier towels would be perfect.

Just sharing our overdue August staycation at this fantastic hotel.The service was exceptional, making everyone feel at home. The kids had a blast at the pool, which kept them entertained while the adults relaxed. The quality of the amenities was impressive: well-appointed rooms to the beautiful common areas made our stay truly enjoyable.Being near Iloilo Business Park was a huge plus! We explored local favorites and tried new dining spots, which added to the fun.Overall, it was a wonderful experience that strengthened our family bond. One of the city's best!

My family and I had a nice time here. We booked two rooms for 4 days / 3 nights. There was just some hiccup during check in as management requires upfront payment vs after check out. My brother was the one who had to check in first as my flight was delayed. The rest of the stay was pretty good including the rooftop bar.

Convenient location. Clean room. Not noisy inside the room despite the hotel being located on a major road. Well-kept common areas. Accommodating staff. Shower room’s playful design is good for couples but not for families or groups of friends. Concierge may need to be more pleasant and knowledgeable about tourist attractions and what the hotel offers.

To bring to your attention some significant issues we encountered during our recent stay from December 19 to December 21.||||Firstly, I would like to address the check-in policy that prevented my friend's family—specifically her mother and sister—from checking in without her authorization. While I understand the need for security, it's crucial to have a more accommodating policy that allows families to stay together without unnecessary hurdles.||||Moreover, a troubling incident occurred regarding a pair of black Nike shoes that my friend accidentally left behind. When she returned to claim them, she was informed that the shoes had already been collected by someone else. Alarmingly, they accepted the claim without verifying proper identification, and my friend’s signature did not match the one provided at the time of collection. This raises serious concerns about the security of guests' belongings at your establishment.||||Given that you have CCTV footage available, I urge you to review this evidence to identify who claimed the shoes and ensure that this situation is rectified. It’s crucial to uphold the trust of your guests by ensuring their belongings are returned safely and securely.

We were supposed to stay with family but their room was full of stuff so that was fine, because the two (2) choices were either The Marriott Courtyard, Richmonde Hotel (Malaysian based), or Seda (which is close to SM mall). I think Seda is a three (3) star hotel and it was a bit farther from our family member's house, so it was between Marriott and Richmonde. (Both 4 star hotels). Although the Richmonde is about 10 years old now, the recent pics looked like things were being maintained and the rooms were generally bigger than The Courtyard's. Moreover, the Richmonde was closer to our relative's home and it was slightly less expensive per night. Plus, plus, the restaurant downstairs (Granary) has an awesome breakfast buffet, which you have to gladly pay for and that was no biggie. So the die was cast and we booked it for eight (8) nights. Wow, this better be good, I thought, because we had a ton of pasalubong (that's gifts) and I wasn't in the mood for changing rooms or hotel. We requested the usual - a higher floor, mini-fridge, extra pillows, extra towels, hair dryer, etc., check, check, check!! We were promptly greeted and the porter brought our stuff upstairs and check-in was relatively easy. On the eight (8) floor, we had a view of the external space and pool, which is on the 7th floor. Yes, there were social media influencers doing their thing by the pool, making video clips and exercising. I should have brought my swim trunks and shame on me for forgetting that because the archipelago is compromised of 7,000 islands - duh!! Anyway, I really, truly enjoyed the buffet breakfast which had all my childhood memory triggering favorites such as - Tocino, Tapa, Longanisa, champorado, omelettes, cereal, yogurt, fruits, an assortment of bread and jams, cakes, brownies (Ube!!), and mediocre coffee - but the hot chocolate was decent. Not quite Carette (Trocadero) or Angelina (Jardin de Tuileres) but it was acceptable. The hotel was packed and they're making good money, there is a bahr area and that served as the overflow room for breakfast. And this was nice because it was like the Business Class section. As for the room, it was very spacious and I got to watch CNN and Fox News practically everyday. The AC was super cold, the water pressure was super strong and the water was very hot. The bed was just right (I felt like Goldilocks) and it was very quiet as the walls are really thick. The staff was very kind with the hand over their heart as they would say, "good morning," "good evening," etc. My negatives are not too brutal but here they are: - it's a tropical country so they need to have the AC on in the halls and inside the elevators. This is something to think about as they remodel the hotel for a refresh. - the coffee, just go to Starbuck's which is 20 yards away. Looking back, I had come here about seven (7) years earlier and had drinks with family and that was cool too, please see my pics. Maraming Salamat Guid Richmonde! (Thank you very much!)

During my six-day stay at Richomonde Hotel, I was consistently impressed by the staff's commitment to guest comfort. Their warm, hospitable nature was evident in their signature greeting, a respectful hand on the chest accompanied by a cheerful "good morning, good afternoon, or good evening." My stay was in a deluxe room with two single beds, buffet breakfast, wireless internet, and complimentary gym use (24 hours) and pool (7 am-8 pm). The bathroom was spacious, and I was delighted by the fancy metal button that flushed the toilet. On days when we were weary, we enjoyed the excellent room service. The infinity pool was phenomenal and clean, with fresh water, no chlorine smell, and a stunning view. They have parties at the poolside. I was privileged to experience the venue during a celebration. After waking up, I would go to the 7th floor and work out in their gym while my son did his 3-mile run on the treadmill to prepare for his first cross-country run when we returned to Southern California. They had free weights, machine weights, and two stationary bikes ( one did not work). They also had a beautiful garden to look at while we worked out. After working out, we headed to brunch. The Granary is the hotel's all-day dining restaurant. It serves various salads, bread, protein, rice, and desserts. The food is delicious, and my favorites are chicken inasal and the huge original ensaymada. I would pass on the carrot cake, though. For laundry service, I used Quelinis Laundromat. They picked up my laundry, and I paid a reasonable 200 pesos for two loads of laundry(color and white) and detergent, for a total of 415.00 pesos Monday through Sunday, 7:00 am to 6:00 pm. I also had two massage bookings. One was on the 7th floor; unfortunately, I booked one when they had an event on a Saturday night. Instead of relaxing, I heard the dance music as the music vibrated in my mind. But the 2nd massage was in my room. They set a wooden table in my room, where I enjoyed my massage. My only gripe in the Philippines is that they need disinfection wipes in the gym and massage area because they are not wiped down adequately. My stay at Richomonde Hotel was truly delightful, and I'm already planning my return next year! This hotel has become my new favorite spot in Iloilo, and I can't wait to experience its hospitality again.

This hotel is beautiful! It's one of the most recommended hotels in Iloilo. Once we arrived the staff was very friendly and helpful. We were only in town for a couple of days but we managed to get around. Our room was facing the street where we were able to see a lot! Everything is close by to the malls, restaurants and the best of all, the street food in the Central Park across the street. It's about a block or 2 away but it's super close! The breakfast in the hotel is pretty delicious too!! We loved our stay and plan on staying again on our next visit! Sal

We are here for rest and relaxation after a tiring missions trip up in the mountains. This place made me feel like heaven! Upon first entrance of the hotel I knew I was at a five star hotel. The price conversion from us dollars to pesos for a night was so cheap but for the locals this hotel is priced as more expensive. This hotel is owned by a Malaysian and the interior decor is very modern yet glamorous in comparison to other hotels. The hotel looks fancy!! My room gave me the taaadaaa moment I had been waiting for. Place the key in the key holder and the lighting reveals the beautiful room. The lighted false ceilings gave the room grand dimension. I fell in love with the high ceilings, massive windows and mirrors, personal tea kettle and cooler.. The architectural design of this hotel is amazing. Our room is equipped with a big walk in shower and seating. The king size bed and room alone is very spacious. The flat screen tv has cable equipped for english, filipino and internationals. It's only been an hour here but the service here is phenomenal. The location is perfect for malls and restaurants.. everything to explore is nearby

We had a great experience here. The service was exceptional. The staff made this really work with polite smiles and appropriate responses giving us the feeling that they truly cared about our experience. There was a private pool party scheduled for a few hours in the evening and we were offered an optional room away from the party noise before the party started. The bar staff were excellent and responsive to our needs, there was a DJ with 90s throwback music while we were there and a small dance floor. Being late for breakfast as always puts us in a little rush but the breakfast buffet hours were extended and we were assured that we should take our time and enjoy. American, Filipino, Chinese options with fruit and sweets to finish....and the coffee was a pleasant surprise with a moderately bold flavor.