Nora S.
Yelp
We went to Riders on a Saturday for brunch and it was packed. We overheard the staff saying that the waiting time was about half an hour. Fortunately, we'd made a reservation, so we practically sailed right past the waiting line.
I like the atmosphere of the cafe. It was open, inviting and bustling with activity. Perfect place for people-watching. We were seated on the balcony facing the stables. My initial concern was about the smell, but it was unnoticeable.
We had the corned beef croquettes, Riders Burger, and homemade sausages with creme fraiche scrambled eggs. The croquettes were good - the crispy, golden brown breadcrumbs gave way to creamy potatoes with the occasional chewy beef bits. The corned beef offered a pleasant pop of flavour that accented the mild potato taste. They were truly enjoyable to eat. The portion was generous too. I expected maybe two pieces of croquettes but there were four - more than enough for a starter.
The Riders Burger was all about the beef. The other ingredients were reminciscent of Burger King's Western Whopper, but they were all overwhelmed by the beef. This burger would be perfect for meat lovers.
I chose the homemade sausages and creme fraiche scrambled eggs because they came with a leek and potato rosti. Unfortunately they looked better than they tasted. The hollandaise sauce was the best part of the dish. The scrambled eggs were fluffy and creamy, but for the most part tasteless, but that was ok as we had salt and pepper at our table. The rosti was, strangely, creamy. It was essentially fried mashed potato and leek. There was a mild taste of leek on the fried surface, but that was overpowered by the flavourless mush that was underneath. Next to the mild flavours of the eggs and mush, the sausage tasted too strong, which shocks the taste buds. I dipped most of what I could in the hollandaise to get some flavour, but there was barely a spoonful of it to begin with.
The food may have been slightly disappointing, but the service was excellent. The crew was attentive and proactive, and we could really tell that they were properly trained to provide high-level service. For that, kudos to the staff AND the owner/management of Riders Cafe for caring.
Service really contributes half, if not more, to customer experience and satisfaction. For this, I would definitely go back to Riders (and order other things on the menu instead).