히키푸
Google
The worst dining experience in Italy
terrible service and disappointing food
I rarely write negative reviews, but this experience deserves to be shared.
The staff were extremely unfriendly and visibly irritated throughout our visit. They ignored us, told us to “wait” without any explanation, and continued chatting among themselves while avoiding any effort to serve us. Despite the restaurant not being busy, they refused to take our order for a long time.
What was more disturbing was the discriminatory behavior I witnessed. The staff raised their voices at Asian customers while responding kindly and politely to white tourists in the exact same situation. It was shocking and deeply upsetting.
As for the food: the steak was burnt and had a bad odor — completely inedible. The pasta was flavorless, tasting only of flour. The only thing remotely acceptable was the hot dog.
It’s incredibly disappointing to have such a negative experience in such a beautiful location. This place offered the worst service and food I’ve encountered in Italy. I strongly advise others to avoid it.