Rinascente Firenze

Rinascente Firenze is a beautiful and elegant department store right in the heart of the city. The selection of fashion, beauty, and Italian brands is excellent, and the layout is spacious and well designed, making it a pleasure to explore. The real highlight is the top floor, which hosts the restaurant and food area. The atmosphere is refined yet relaxed, and the views from the top floor are simply stunning, with a panoramic perspective over Florence’s rooftops and the Duomo. The restaurant offers high-quality food and drinks, perfect for a break after shopping or a special moment in the city. Overall, Rinascente Firenze combines shopping, dining, and breathtaking views into a memorable experience. Highly recommended for both visitors and locals.

During Xmas this beautiful shopping centre in the lights up with the most beautiful Xmas lights. It is located next to the Xmas market in Florence. Must go - amazing ambience !!!

I like Rinascentre across Italy, at least Roma, Milano, Torino and now in Florence! The selection of clothes is moderate in Florence, at least for me, but food is very good in Florence.

A great, somewhat hidden spot in Florence. The rooftop bar is on the 5th floor on top of a department store and doesn’t take reservations and if you get lucky it’s great! The service wasn’t great. We were made to wait for no apparent reason as there were loads of tables and staff weren’t very friendly but the view and being there at sunset made up for it.

One small elevator for an establishment this big? The least you could do is add a sign asking people who can use the stairs, since some of us can’t. I had to wait for five elevators before I could get in, and this was in low season.

Had lunch on the terrace. Ordered a bowl of pumpkin soup with shrimp (17€) It wasn’t hot, very under seasoned, there were just 3 tiny pieces of shrimp in it and the bread served on the side was old and stale. With all the great places to eat in Firenze, don’t waste your time here.

Aggressive and Rude Staff at Ralph Lauren – You Can't Even TOUCH an Item! Today, just for touching a folded sweater (without messing up the folds!), a saleswoman verbally attacked us in a very harsh tone, saying we were not allowed to touch anything. Zero assistance, only scolding. An incredibly hostile and unprofessional attitude that completely ruined our day. Avoid if you don’t want to be treated poorly for no reason.

I really want to thank Bianca from the second floor… what a gentle, sweet and caring girl, besides being one of the prettiest girls I’ve seen! She really knows what customers service means… also an impeccable English.

La Rinascente is a decent enough department store that's like Macy's in the states. Lots of food, drink, and expensive clothes to be had, but it might be better to get the luxury goods down the street.

This department store is saved only by the views form the 4th floor terrace. Skip the shopping and head to the top for moderately priced food and a million dollar view of the square.

I don't usually share my thoughts/reviews but I was so disappointed and disrespected by the staff, I just had to warn others. This was my first day in Florence. I looked on Yelp for recommendations and found this one with good reviews. We were there's around 3:00 so not very busy. Our waitress was rude & short (attitude). I gave her the benefit of the doubt because she was eager to go home. She was so eager she never brought us water ($3.50) which we paid for and forgot about our order. Our salad finally came but with the wrong dinner we returned the incorrect order and started on the salad with bread that was brought to our table (we didn't order). Salad was pretty good but bread was dry and hard. When we finally got our correct order, the pasta was undercooked. It was hard so I had to return also. We decide we were done and asked the waiter for the check ($10 salad, $6 for 4 small pieces of hard/tasteless bread and $3.50 water). As we we're getting ready to pay, a man comes to argue with me that pasta is fine, he said I didn't know how pasta is cooked. He was so rude he started chanting "go home, hurry up and just go home". I guess he didn't like the fact , we are American. I asked for a manager but he just kept yelling. We decided just to leave and give an honest review to this poorly run restaurant and horrible staff.

La Rinascente by the Duomo in Milan is a large, high-end department store located right across the street from the Duomo (I think it's comparable to a Neiman Marcus, it sells mostly expensive brands.) Luxury shopping heaven! There are 7 floors plus the ground floor; the ground floor is mostly comprised of cosmetic and perfume counters. The 3rd and 4th floors are dedicated to women's clothing. There is also a floor for men's clothing/accessories and at least half a floor dedicated to women's shoes. The 1st and 2nd floors look like a mini luxury mall with small boutiques of all the major high-end brands (Gucci, Ferragamo, etc.) The prices seem to be the same as the stand alone retail stores (a pair of Ferragamo Varina flats were 460 Euros in La Rinascente and the same price in the Ferragamo store in Milan.) American brands are definitely more expensive there, I saw a Polo Ralph Lauren sweater for 135 Euros, yikes! The 6th floor has a Global Blue office with about 4-5 machines that look like ATMs which can give you an automatic refund onto your credit card; they also have a few employees to help you in person. However, even if you get a refund on your La Rinascente/outside purchases there, you still need to get a customs stamp at the airport. Only seems helpful if you have purchases made outside of Italy (so instead of standing in both the customs and tax-return lines at the airport, you would eliminate having to stand in the tax-return line.) However, if you purchase something at La Rinascente and choose to get your tax refund back onto a La Rinascente gift card, they add 10% of the refund to the value of the gift card! Sweet deal if you plan on making a few big purchases. The 7th floor has luxury food items (like a mini grocery store!) full of various balsamic vinegars, olive oils, biscotti, chocolates, and other wonderful gifts! There is also a Moet & Chandon bar (drinks were 12 Euros and up) and a huge dessert case filled with macarons, eclairs, and any other dessert your heart desires! Quite pricey though. There were small restaurants there as well. If you are not from Italy you can sign up online for a free La Rinascente International Visitor's card, which gives you 10% off on purchases (excluding the high-end luxury brands and 7th floor food purchases.) Restrooms are located on 4th and 7th floors and are FREE to use! A good place to stop after visiting the Duomo!

This is a small La Rinascente compared to other stores in Italy. They have a nice offering in all departments for men, women, and children. Perfect stop if you forgot to pack something.

If I had to make a comparison of the Rinascente, I'd say it's the Italian version of Saks or Macy's type department store. There are a lot of mid to high end merchandise here. The store is in the heart of Florence's shopping district and the amazing thing about Florence is that it's full of tourists but doesn't feel overrun by tourists like Venice. The store has multiple levels of clothing, designer goods and housewares. The top level houses a cafe with a beautiful view of Florence and the mountains that are in the distance. I believe it overlooks the hospital but I could be seriously wrong about this! The view into the courtyard of what I thought is the hospital has a lot of buskers and tourists watching buskers. The reason for the low rating is if you have gone to the Rinascente in Milan this is a smaller more run down version of that store with a lot less items.

The staff upstairs at the wine bar were super rude and ridiculous. There was not a whole lot of people there and we could not sit three at a four top for more than four minutes. I've been in the service industry for decades and these people had no interest in accommodating whatsoever. Who in their right mind offers a table that we can sit out for four minutes?

Come for the sensational views and some drinks. It's a small space but people didn't seem to wait long. The food is average at best but I guess you're paying for the view!

Oh how I love this place! Basically this is the harrods and galerie Lafayette of Florence and on the cafe terrace a beautiful surprise (the duomo right there on your face while you enjoy a nice glass of prosecco or tea and yummy sandwiches). My fav part of the store is the home goods. Amazing designers selling the coolest stuff for you kitchen (pictures attached). And the windows of this department store also have cool designs and videos during the holiday season just like harrods and gallery Lafayette...I love Florence and this place is one of the reason's why :)

Very nice view and staff. Drinks were priced appropriately. Only downside was the wait. You go up 4 levels to find the stairs and only then do you see the line for tables. We had beer, wine, and mixed drinks. All were cold and well sized.

Go to the roof-top bar around sunset for a drink for amazing views over the city. It is a little cramped but it is worth waiting if you have to.

Good luck trying to get help in women's shoes if you're American. I waited around for 15 minutes with no help, then left and came back and still the woman in the section would help everyone around me but me. Disappointed since I was willing to spend money.

The rooftop deck offers an excellent view and is fairly priced given the surroundings. We had two glasses of good house wine for a total of ten euros and had some little free snacks thrown in as well. It's a little out of the way, but that makes it less crowded than you would expect. Take the escalators to the fourth floor than walk up the stairs.

The Italian version of Macy's. A nondescript building but inside is 5 floors of designer clothes and perfumes at affordable prices. While American products like chuck taylors and levis jeans re really expensive Italian perfumes and clothes were cheap.

The 4th floor was my favorite featuring lots of unique home items. The rooftop bar was also lovely. Service was really slow and some heating lamps would have been nice since it was a bit cold out. The view of Firenze was stunning and it was not cramped around 7 PM.

intimate department store in the center of Florence, near all of the sights. has a great food market to buy all of your high quality food gifts. check it out!