Chasen T.
Google
This may be one of the worst "resorts" we've ever stayed at. The staff is completely unsympathetic, borderline cruel. The facility is somewhere between falling apart and brand new. This hotel has some bait and switch. Offering two restaurants, a bar, a pool bar, a jacuzzi, etc. Only one restaurants operates at a time. The bar is closed. The pool bar is closed. The pool is colder than the Atlantic. The "jacuzzi" is the same temperature as the ocean. There was literal poop (a pile of it) six inches from the "jacuzzi" for an hour+ while we were in the warm tub. We were accosted and bullied by another guest who was clearly intoxicated from their cooler (only way to get alcohol onsite). The elevator has warning beeps indicating it is not operating well, and should not be used. At breakfast, they did not have coffee... Our shower did not have a range, it literally was either cold or scolding (didn't think that was possible). When the staff was notified, investigated the issues, and confirmed our experience. We were offered to change rooms (no upgrade, couldn't get the level of room we purchased, just a flat swap of the same downgrade we received when checking in). However, we needed to vacate our current room before being allowed to move into the next room. If we were packing up, it would be to leave that dreadful property, not to just swap rooms. We could mention the wheel swallowing potholes from the entrance to the lobby, the lack of bell service, the Kraft singles used as our entree's, etc. The 6 other rooms occupied during our stay (practically abandoned) is a testament to the pile of crap this motel is. Please stay away!