Charley Nix (Charley)
Google
So I booked my advance diving with Pure dive, and on their website the advertised to be partnering with (Ring Sameton resort hotel) so I paid 9600000 IDR for my 3N4D dives including accommodation. Which is quite a lot (around £400+) so I would expect my resort to be decent.
- The room - it’s a very good sized private bungalow room, it’s big! But everything was very outdated, or don’t even work: the room phone doesn’t work, y dirty, if the staff are all just sitting around getting paid, they should at least do some basic cleaning. My room got cleaned daily as in their made my bed, new towels
- the locks on the wardrobe are rusty also doesn’t lock
- the actual lock at the e main front door was broken one day.
- The poolside shower doesn’t work, the sun loungers are very old.
- The pool side restaurant didn’t have any I asked for (basic things like coconut drink) and lots of other fruit smoothies that I asked for
- I had messaged the WhatsApp number, someone got back to me, and they went and got some coconut, which I was grateful and excited to purchase, but when I weird the ladies that was working at the restaurant if it’s cold; they said it wasn’t - the coconuts was left sitting in the table after purchasing and they didn’t have the initiative to do anything with it, but always just sitting around chilling chatting on their phone, sleeping.
- the staff are extremely lazy, can see them all just laying around, sitting bf around chilling.
- The day I was checking out. I had left my luggage at the reception to come back to collect, I had a massive luggage, my taxi got here, and none of the staff helped at all all just sat around the dinning room at the reception,
I have been to Bali 8 times in my life: Nusa Penida ( 5 times, I have always known Balinesenese pellle to be kind but it’s changed,) also this is basic hospitality or human “norm” I don’t know but I would offer to help anyone if I see them struggling
Overall the space is really good but staff/ and everything needs a major change.
Love my balcony door that leads to this back bit which looks like a little jungle beautiful to look at