Rio Design Hotel

Not a 4* hotel. Service was non existent. The pool has closed. Location is really good for the beach but very noisy because of thin walls and windows that don't close properly. Breakfast was good with a wide choice. Room was spacious and comfortable with good air conditioning. But it was tatty with poor maintenance. Our room on the 5th floor was tired and dirty. The shower tap fell off. They even gave us an old towel that had holes in it and we had to ask for new towels. The cleaning was very poor. Our room wasn't cleaned at all one day and the left a dirty coffee cup during our whole stay (3 nights). Also the bathroom wasn't cleaned properly. It could be really nice but needs some love and attention

This was one of the worst hotel experiences I've ever had. When you enter the hotel you're hit with the stench of urine, the lobby looks dated and dirty. Check in was fine and the elevators looked dingy. The room smelled musty with standing water on the floor! Where did it come from ? I don't know and don't want to guess. The linens on the bed were stained and smelled, as did the towels. Mildew on the shower stall. I was at the hotel for 3 days the 2nd day the hotel room flooded! I called the front desk who "mopped" it with towels and then used a broom there was so much dirt despite "cleaning service" earlier that day. The breakfast provided is basic continental nothing special. avoid!

The Design Hotel has a great location, one short block from Copacabana Beach. This is the only good feature of this hotel. ||We were quite disappointed with our stay at this so-called “design” hotel in Rio de Janeiro. Unfortunately, there’s nothing “design” about it. The room we stayed in was far from the sleek and modern aesthetic advertised in the photographs online, which are misleading at best.||The bathroom was particularly unpleasant. When we arrived, it was not properly cleaned—there was hair on the floor. The grouting in the shower had visible mould, and the showerhead was rusted. Worse, the drain in the shower was blocked, leading to water pooling during showers. While this was eventually fixed after we complained, it’s something that shouldn’t have happened in the first place. Additionally, the towels provided were old and worn out, which added to the lackluster experience.||Housekeeping was also a problem. Three times we returned to our room after being out for hours only to find it hadn’t been serviced. On all occasions, we had to ask for the room to be cleaned, despite it being well into the afternoon. On two occasions we directly asked the housekeeping staff who were servicing the room next door, to no avail. The quality of the housekeeping was perfunctory.||The mattress was sagging on one side, which gave my partner a painful back, making sleep even more uncomfortable. Additionally, the bathroom door squeaked every time it was opened, which was particularly disturbing in the night.||The quality of the bed linens was equally poor. The sheets were old, ill-fitting, and the bottom sheet came off the bed every night, which made for uncomfortable sleep. Additionally, there were no in-room tea or coffee-making facilities, which was disappointing. We also discovered that there was no iron or ironing board available, which is an essential amenity in most hotels.||The toiletries provided were extremely basic—small bars of soap and some locally made shampoo of questionable quality. For a hotel presenting itself as a “design” destination, we expected much better.||The breakfast buffet was acceptable but very basic, offering limited variety. The one saving grace was the location, which is convenient for exploring the city.||To top it all off, the Wi-Fi was weak and slow, making it difficult to stay connected.||Overall, this hotel fell far short of our expectations, and we wouldn’t recommend it if you’re looking for a true “design” experience.

The photos of this hotel are a complete lie. We entered a room with peeling walls, cockroaches in the bathtub, dirty bed runners (whatever they’re called) - I was half convinced they had blood in them. The door to the bathroom was hard to close. ||This is a super shady hotel. It rained one day, and when we got back to the hotel our room was flooded with water - were on the 11th floor! There were puddles everywhere in the room. When I called the front desk they brought someone in to clean the floor with bath towels. Then they put towels on the window sill - when I asked how does this fix the problem they said it’s only because of the rain, it’ll be over. Then I mentioned it’s going to rain the next day and they didn’t care. ||When we informed the tour company of our awful experience (as we booked a four star hotel experience) they called the hotel who told them that it wasn’t their fault because it was a “meteorological event” - how is flooding a room when it rains not your problem?! It wasn’t even raining that hard. ||Overall, beware of this hotel. Everything about it is shady.

This is a 2 star quite shady hotel lying about its 4 star status. The pictures on the website are complete lies, the rooms are tiny, very old and falling apart. It rained as it does in December in Rio and our room on the 11th floor was completely soaked with puddles everywhere. Instead of moving us to a dry room they sent someone to wipe the floor with bath towels. The room also had mosquitoes in them. Super cheap, and shady. Would never recommend.

This hotel is a scam! As soon as we entered greeted by the smell of urine. Carried several suitcases by ourselves no doorman, very dated dingy furniture in lobby go to the room it's very musty, wallpaper peeling, dirty towels and linens, shower stall has mildew on it. Standing water on the floor, room flooded just awful. Location was good, breakfast was mid continental book somewhere else save yourself

Davi and other doorman were great. Great breakfast. Small room. Not like picture. Close to beach but no balcony. Cleaners were very fast and thorough. Location was really good for the price but front desk could be more friendly in certain situations.

We stayed in this hotel 3 days, the walls had mildew, curtains were falling at the edges, smelled musty, there was a cockroach in the bath room. When we complained about a puddle, in the center of the room, which was away the widow, they simply used the towels to clean it, and said it ‘s the rainy weather. I am surprised how it has a 4 star rating!

This hotel is very comfortable and close to everything downtown. The staff is friendly. They offer a nice breakfast that includes fresh fruit, rolls, eggs, bacon and coffee. The rooms are comfortable- ur on a trip so don't expect any glamour but its a place to rest your head after all of the tours and shopping

Great staff they were excellent in every way posssible. Marielle at the front desk truly understands customer service above and beyond. Rooms are moderate i would not call this hotel luxury but rooms are well kept. Cleaning staff well trained. Breakfast is good large variety does not tend to change in new things everyday but still large selection. We enjoyed our stay thanks.