Usman Khan
Google
The hotel is truly beautiful — the grounds are filled with flowers, the views are stunning, and we loved the baby alpaca feeding. The heated pool was a real treat, and the staff were consistently kind and welcoming. Dinner on both nights was absolutely delicious and memorable.
That said, there were some misses we didn’t expect from a boutique, higher-end 5-star property. We were told the spa was limited to 30 minutes per stay, which seemed unusual, especially since we often noticed it empty for hours. Turndown service also felt poorly timed — almost always when we returned from a long day — and could have been easily coordinated with our dinner reservations, as other luxury hotels often do. Finally, communication was lacking around on-property activities. We later found out there had been things like ceramic painting and stargazing, but no one informed us, which was quite disappointing.
Overall, the setting and hospitality were wonderful, but with better communication and attention to these small details, the experience could truly match the level of a top-tier boutique hotel.