Rise Uptown Hotel

Great staff and the property is beautiful (pool, poolside bar, coffee shops, restaurant and bookstore) however this is a MOTEL. You can tell it was recently renovated, but there’s no amount of eclectic wallpaper or bright tile can hide the fact that’s it’s not a proper hotel. The entrance to our room was on the first floor facing the parking lot and the bed was next to the door. Although they had security on site, it didn’t feel super safe. The staff was great but the rooms give Motel 6 (but cleaner)

This was our second visit to Rise Uptown, and we had another great stay! The rooms are really lovely, and the staff have all been fantastic, and we really enjoyed the little extra perks such as the free popsicle and complimentary cocktail by the pool each afternoon. The pool area is really great to spend time at, however, please get it cleaned regularly. Throughout our stay there was so much trash (bandaids etc) at the bottom of the pool and the colour of the water is so cloudy! Didn’t see it cleaned once during our stay - we’ve been to outdoor pools all over the states on this trip and this really was a poor standard. Nonetheless, we really enjoyed our stay but we had to knock a star off for the pool!

We stayed at Rise for a long weekend and we loved it! The service was top notch and all the servers/bartenders were so friendly. We loved the bar by the pool, Lylo, and the rooftop bar was also fun to visit in the evening time. The rooms were super clean and decorated nice and chic. There are plenty of restaurants nearby for lunch and dinner and even the Toasted is within walking distance for breakfast. Overall, a great time and we cant wait to come back.

Checking in went smooth, but the overall service from the front office staff was not welcoming. I I said thank you a few times for certain things and the staff didn’t say thank you. I waited over an hour for an hour I requested and an employee told me it would take 5 minutes. My sheets was dirty, I had to go to the front desk to go get them changed. The curtains were absolutely horrendous, the shower head had built up residue as well as the sink. There was also visible mold in the shower. I barely was in my room so I didn’t want to waste too much time complaining. There’s a convenient store a block away which is awesome and a breakfast spot with amazing food right next door. If you’re thinking about staying here, think again. Also, the lounge chairs at the boo was filthy and the mosquitos were unbearable.

Positive: So cute! The gardens around the property are gorgeous and it was great to have a good coffee shop right on the property. The staff were friendly and welcoming. I enjoyed this stay away more than a traditional hotel. Negative: I could have guessed--but there was a resort fee on check in that I wasn't anticipating

Beds are comfortable and rooms are clean. The grounds are beautiful. Customer service was mediocre and could use some improvement. Some confusion about their daily social hour (free drink) that they need to work out as their message read, at “either “ the pool or Don Wood’s, but were told only at Don Wood’s. We raced to Don Wood’s only to be met with an unwelcoming staff. Free drink was delicious and we tipped well.

Always our go-to place to stay when we come to town to visit family. The staff is super helpful and accommodating. We've stayed here about 4 or 5 times so far, and it's always a great experience. Now that they have food by the pool, it has everything on site. Coffee at Cartel, the pool, food, relaxing rooms. No need to go anywhere else.

Very clean room and comfortable bed. Very quiet area, we had a great night sleep. Friendly staff, what fun it is to get a popsicle when you check in. We just needed a place to sleep after our flight. However, we will book again on our return trip and spend more time.

My mom and I stayed here this Mon-Wed in July. I picked this hotel for the pool. There weren't more than 6 people at the pool at any time but that's to be expected on a weekday. They check your bags at the pool entrance. You cannot bring in outside food or drink. The room was really cute and everyone working here is very friendly. I wish the rooms had 2 luggage racks. They didn't have any. You get 2 free overnight parking passes per room. You get 2 free popsicles (with or without alcohol) and each night you are there, you get 2 free drinks (one per person) at their HH. The HH location changes between Lylo and the rooftop bar depending on the day. I tried some fruit flavored mojito at Lylo HH on Tuesday and it was awful. It was so sweet, that even when you replace half of it with water, it was still too sweet. I also wasn't sure if there was any alcohol in this at all. Couldn't taste it, only the sugar. They can deliver ice to your room if you send a text to their number which they give you at check-in.

I really enjoyed my stay at Rise Uptown. The location was perfect. The staff was more than kind and my room was beautiful! My room was just the right size with a little fridge and lovely windows to let the sun in. Loved happy hour, the restaurant, free drinks, free popsicles and the pool. Note: if you need a big hotel room, this is not the place for you.

Stayed here recently and absolutely loved it. Staff members were all very friendly and the hotel and property is amazing. The rooftop bar is adorable and the pool area is stunning. I've driven by this place many times and I was shocked at what was inside. I loved my room, the decor, the bed, and even the towels. It was quiet and I even had a patio with a fire pit. The landscaping is lush and gorgeous. The pool area is stunning and the coffee from the coffee shop (Cartel Coffee) was great. I felt like I hit the jackpot staying here and can't wait to stay again.

Great boutique hotel!!! This is our go to hotel when we are visiting our college son at GCU. Staff is super friendly (thanks Rachel), pool area is our favorite, and restaurant staff is great, the food is ok. The staff is very accommodating and this last trip, our flight arrived super early and they allowed us an early checkin and late checkout. The free popsicle is good too. There is a liquor store walking distance, and other shops in the area. The area is a little sketchy but fine during the day. Parking my vehicle in the parking lot was safe. Vibe of the hotel is kind of bohemian vibe, pool vibe is chill and they make great mixed drinks. There is a coffee shop on the grounds. Looking forward to our next stay. Thanks!!!

Great pool area! Friends and I used resort pass for a lazy Sunday to enjoy the pool and slack up some sun. They have a fun menu of frozen drinks, lots of day beds and tasty bites. Definitely get the dole whip! Staff are super fun and friendly!

I stayed here on a day ResortPass. The quality and atmosphere was a perfecting resting place. I was visiting friends from out of town and needed a place to rest while they finished up the work day. MENU: They are strict about the "no outside food" policy. I ordered the Cesar salad with chicken and it was much better than expected. The menu is a tad on the pricier side, but again, the quality is there. ENVIRONMENT: I liked the low key environment. It seems one side gets a bit more sun in the afternoon. They were flexible to let me move since there weren't many reserved chairs. I've read some comments a south mosquito's, but I only noticed mosquitoes when the sun went down. If you are there in the evening, I might recommend pants or big spray for the mosquitos. The coffee shop connected was such a nice little pick me up for an afternoon relaxing in the pool. POOL: Very warm, could not have been lower than 88 degrees. Ending thoughts: For the price in ResortPass ($20 for one adult) you get all the essentials: a pool, jacuzzi, and bar/food with poolside service. I absolutely will be coming again for such a great price.

Awesome service , room very clean staff helpful glad they have great parking, shower pressure great Tasty drinks and apps

I stayed here for my 30th birthday weekend. Check in was wonderful and fast. The ladies at the front desk were very helpful and welcoming. The complimentary popsicles were a nice touch. We also got a voucher for a complimentary cocktail at the rooftop bar during happy hour. They also sent up a complimentary bottle of wine to celebrate my birthday. The room itself is adorable. We stayed in a room with a balcony that was very spacious. Parking was close to the room. And the hotel is only about a 10-15 min drive to downtown. I saw a review that said this wasn't a walkable hotel. It indeed was. We walked to a bookstore, coffee shop, breakfast restaurant, and liquor store during our stay. I don't think they offer daily housekeeping but maybe you can request it The pool area was small but nice with several day bed and lounge chairs. The drinks from the bar were delicious. Overall, 10/10 recommend and would stay again.

Stayed for one night. From texas Exceeded our expectations. Front office lady was the sweetest and so helpful. Our room was beautiful and squeaky clean. Comfortable bed and sheets. Air worked great. Smart Tv! My only complaint is the pillows are way too soft for my liking (no biggie) we slept great overall. We ate over at Lylos and it was the best food we've had our whole trip we're Hispanic so very picky with Mexican food but these tacos were BOMB! So tasty and all ingredients were delicious together. I tried the carnitas, avocado and carne asada tacos. The Caesar salad was delicious. My favorite was DOLE whip drink! I'm such a huge fan of the dole whip from Disney world. So this drink was the cherry on top! Loved it. Loved our server! He was great!

Amazing hotel! Will be returning. Doesn't look like much from the outside but once you get to exploring the property it's a lot of fun

Beware $30.00 per night experience fee. Stay Way!!! We do not eat ice cream, we do not drink, we did not have a car.

During another recent trip to the Phoenix area we were staying at a hotel 3 miles down the road from Rise Uptown but I was able to reserve beds at the pool for us to go hang out at Rise for a couple of hours to enjoy their delicious cocktails and menu snacks. I just love the overall vibe of this hotel. If you're looking for a pool or rooftop bar Rise has both!

Absolutely terrible service and communication won't be back. So disappointing! Management needs work.

Awful place. The management must be sleeping or maybe just deaf to the amount of missteps they've taken. Terrible staff - most rude hotel employees I've ever met in my entire life. No one should be paying for a room at this hotel, their luxury beach club is a joke. I'd rather go to literally any other hotel in Arizona, you wouldn't have to go to a bad neighborhood, employees will actually smile, and maybe you'll get a drink once in a while. I wouldn't stay here if they paid me, I got nicer staff at the McDonald's down the street than these people. I hope people don't intend on being in their hotel if they stay there because you won't want to be near this area. Good luck with this awful hotel you're running

My experience was less than stellar. I decided to tag along on a quick business trip with my fiance. From the moment we checked in, I wasn't pleased. The front desk girl wasn't personable. I immediately had the feeling that this hotel wasn't going to be my cup of tea. I specifically asked about the location of the room, I didn't realize they were going to put me in the worst side of the hotel possible. By the way, it was a random Tuesday night, the hotel was not full. Why would you put me in a room staring at a construction mess where work started at 5:45 in the morning. YES, I was woken up at 5:45AM. Bad move on the management to allow a patrons to stay facing a construction zone when they hotel was empty. It was 109 degrees and the pool was empty the entire time. We went for a night swim and there was 1 other person. Their rooftop bar was closed. Their little poolside restaurant was also completely empty. I think they try to make their money on the weekends because they sell tickets for a pool party & their cocktails are expensive and you aren't allowed to bring anything in, even if you're staying at the hotel. They make you leave your bottled water with the hostess. This is nothing like a Vegas pool party, it's definitely a local resident pool party as anyone willing to pay to party in at a small hotel pool has to be a local. The other issue on top of the hotel view and noise was the room itself. The conditioner in the shower was empty. There wasn't an ice bucket. No room service, you have a call or text them using your own mobile phone...this hotel would not be an ideal place for an older person to stay. The air conditioner was broken so it was blasting directly into my face as I tried to sleep. I tried to change the temperature (auto) but it was broken. It was so hot outside, turning off the AC wasn't an option. I ended up getting really sick with a sinus infection which wasn't pleasant at all and the rest of my week was shot. Basically, i had a miserable experience, miserable enough to ask for a refund which they didn't do -some excuse about not being able to provide since we booked through hotels.com. I have traveling to 43 countries and stayed at various types of hotel/motels but this experience ranks pretty low, I think there was only one place in Cambodia I disliked more.

Perfect staycation spot! Rise was having a flash sale and my husband and I decided to book for a last little getaway before our son is born in a couple weeks. We checked in Friday night and they were super accommodating and gave us a first floor room close by parking since we brought our dogs. I love all the little businesses nearby too, we enjoyed breakfast at toasted owl this morning and bought some books for our baby at changing hands! We both had delicious pops from pop stand as well, staff has been awesome. The rooms are cool mid century modern style too, I especially loved the record player. Room was spacious and bed was comfy. Pool is nice as well though you have to reserve a spot. I didn't do that but went early enough to where it wasn't an issue. They had a market here as well this morning which was fun to look through. And a yoga class which I did not participate in but it looked fun! So glad we got to stay here!

Bed was comfortable but never been this impacted by allergies before. The amount of dust in the room was significant. I had to sleep with the outside door open most nights to get fresh air. Mentioned the concerns to the front desk and received no acknowledgement of the issues

Initially, I accidentally double booked myself for a stay in PHX for two hotels on 2 different apps- smh, my mistake. Worst thing was I didn't realize until the day of check in and I received a text message from this hotel asking me when would I be arriving (this was @10pm) because the front desk closes @11. As I plead with the front desk to forgive me, refund or reschedule my stay- let's just say after multiple attempts I was finally offered to rebook. Two months later, I receive a text reminding me of my hotel stay 10/30- mind you I live 1400 miles away and know for a fact I booked for 11/30. Again, I was met with refusal to refund and a fight to correct what was now their mistake- yet accomplished. So the day finally arrives, for this $230 weekday 1night stay and I was looking forward to all of the amenities and comfort of this MCM chiq boutique hotel, as advertised. Let's start with the positive, you get 2 free popsicles at check in, (some have booze in them) a free house choice cocktail between 4-5pm (better check in on time) and a balcony with a king bed. The decor is nice, era appropriate and clean. Awesome. The location is also ideal being central PHX, close to downtown. Here's the negatives; - no luggage rack in room, I was told to use the desk ? - no coffee machine in the room like EVERY hotel.motel in the US, instead they suggest you buy coffee from their cafe - no usb outlets in the room (it's 2023?! I thought this was 'updated') - the BT speaker doesn't connect (I tried 10x) - the balcony door is 4ft from the head of bed and it's winter- cold air pours in from under the door, I'll put towels there so I don't catch a cold it's less than 50' overnight I could've looked past all of these less than 'boutique chiq' issues however- They put me in the room directly under the bar- it sounds like someone's going to fall through the ceiling at any minute. It's a Thursday and with over 200 rooms here they're refusing to move me to another room. I've been up for 36 hours and all I wanted was a nap- for my $230 room... not going to happen without earplugs The front desk college students running the show have not been the most pleasant in terms of customer service. I wasn't offered a remedy for any one of the above issues nor a different room. Not even an apology- nor remedy To be punished for rebooking- is what this feels like. I cannot imagine paying this much for a room and being treated like this anywhere else. Signed- sleepless in PHX

Yes, it was a little pricy and the $30 fee for the popsicles, drink tickets and parking was a bummer, but we really enjoyed our stay here. The sweet girl that checked us in put us in a quieter room per our request, not much of a view, but we were in the room to shower and sleep....no view was needed. The Apple TV was a huge plus, as was the Bluetooth speaker and the very large shower. The bed was very comfortable and the rooms are really cute. It did get a little noisy because of the street noise and heavy doors closing but it really wasn't that bad. The location is great with a lot of spots nearby for food. We were in Arizona for spring training so it was a straight shot to the baseball facility. We did not go to the rooftop bar or the pool, but the coffee shop had really good coffee! Just outside the hotel was a great restaurant called the Toasted Owl, we had a delicious breakfast there! Also the cutest bookstore (I can't remember the name).

Accommodations are clean enough. Not too good for business travelers, plenty of partiers and neighborhood walkthrough folk. Better arrive early if you want a close parking. Location is out on nowhere Phoenix. Long trip to downtown. Communication with your booking is poor, rates are as high as staying where the night life is.

This hotel is so cute and really made the bestie and I feel young, wild, and free. The rooms are super cute with modern, dessert-style aesthetics. One of the best things about our stay specifically was that my friend put in the reservations under additional notes that it was her birthday; we get to our room and there's a complimentary champagne bottle sitting in an ice box! Super awesome of them to do that! It was simple but that's how you build relationships/loyalty to your customers. The parking situation was scary as it seemed like we snagged one of the last open spaces, but that was really the only ~somewhat~ negative thing about the trip. The complimentary popsicles when you check in is a great deal too. I was so sad when they didn't have any alcoholic popsicles out, but I got the cotton candy one and my friend got the lime coconut one - both were very tasty. The TV in our room was giving us problems as certain channels weren't coming in at all, but we looked past those inconveniences because we were enjoying our free bottle of champagne more. The check-in desk was really friendly and it just seemed like a great place to stay with friends if you're looking for a hotel where you can do more things than just "stay" there, you know?

Love this hotel! It's very urban and tailored to a very independent type of traveler. Only a few reasons it did not get five star: no coffee, no microwave Great location in Phoenix, restaurants attached for food/drinks, no 24hrs desk, it's a text kind of location, very similar to an air bnb vibe. Not a walking neighborhood but very unique and fun.

Very noisy --we had a room right next to the elevator up to the bar. We did not receive a daily cleaning service. No in-room coffee/tea or microwave. $30 resort fee for a couple mid popsicles. Pool is small shallow and mostly just a bar. Have to fight or pay for loungers. Overpriced

Super cute hotel. Love the fit desk set ice as well as the rooftop bar. The room is modern and adorable. Would stay again!

My husband and I enjoyed a wonderful 4 day stay here and absolutely loved it. From the moment we arrived and were provided a free popsicle of our choosing to accommodating late checkout it was wonderful. The pool itself is worth every penny. It's tranquil and beautiful. The servers at the pool deserve all the props they work their butts off. We would arrive and already have towels at our chairs, within moments they would bring us a pitcher of water and cups and food/cocktail menus. Service was always quick and attentive. The cocktails are creative and unique and for you young instagramers they are certainly insta worthy. At night we enjoyed the hot tub every evening before bed as it's open until 10pm. For Nov the days are hot and rhe evenings perfectly chilly. We also ate at Lylo's twice and it was really yummy. I'd say ira Hawaiian/ Asian flair. I really enjoyed the Humi Humi chicken bowl, soooo good. There's also a rooftop bar that we did not have a chance to check out. The coffee shop on site has some of the best coffe I've ever had but is super duper expensive. My morning iced latte (small) ran me $7 each day, steep but hey its vacation. Our room was hip and fun Loved the oranges on the wallpaper. Oh keep in mind in our room (king with fire pit) the shower is wide open so if you're not staying with your lover and maybe a friend that may be a bit awkward! If you need while there yoy just text the front desk and they are super fast.. We'd absolutely stay here again.

I stayed at this hotel in the last few weeks wrapping up summer and it was just absolutely the perfect getaway. The ambience starts from the moment of check-in. The ice cream pops and friendly associates are the perfect signal to tell you it is time to relax. The first impression when walking in to the room is amazing. The wallpaper and all of the decor is so cute I especially loved the record player. Everything is just so fun. The bathroom is just gorgeous. I love that set up. They make the patios super comfortable as well. We spent a lot of time enjoying ours facing the pool. We headed down to their pool club/restaurant Lylo for dinner. Was very satisfied with our food and drinks. After we went to the rooftop bar that's also on site. Again amazing experience, gorgeous view, very helpful associates, and great cocktails. This place really knows how to create an overall relaxing environment. The next morning we bought a daybed and spent all day at the pool club as well. I will definitely be back here and recommend it to anyone asking where to stay in Phoenix. As well as even just purchasing a resort pass to spend the day here at the pool that was an experience within itself.

A gem in downtown Phoenix. This place is a perfect combination of vintage and modern style. My wife and I recently stayed 2 nights here for our 22nd Anniversary. It was amazing. The staff here is top notch. Very accommodating. Since they knew it was our anniversary they had a bottle of champagne delivered upon check in. That was a very thoughtful start to our staycation weekend. The popsicles at the front is a very cool idea too. Nice little gift shop type vibe at the front desk. We got a fireplace room since it was November in AZ. We used it one night and it was a great feature. We checked in and checked out the restaurant on the property. The food was great. I had the steak fries and they were fantastic. The steak was perfect and the fries crispy and well flavored. Both nights we spent time at the pool/hot tub. It's a very nice space with a cool ambiance. Servers there to help with food or drink orders. The room was nice. Spacious with cool vintage decor, a working record player and a fridge. Not over the top fancy but nice and comfortable. The bed and pillows are great as well. We watched the sunset at the rooftop bar on the property. It's a great spot with fantastic service, nice appetizers and a good drink specials. The coffee shop on site is ok. A bit high on prices and the latte was just ok but nice that it was so close. All in all, it was a great place to stay. We certainly plan to return here again. Thanks to the amazing staff for making our anniversary getaway memorable.

Loved my stay! Lots of yummy food within walking distance and on site. This is a great place to stay around for Phoenix. If you don't book a room, I still recommend visiting for the pool which you can pay to use for the day, and/or the rooftop cocktail bar.

Aside from this property being adorable, the weekend price tag was not worth it. A friend and I chose to stay here for a birthday staycation. The check in was two hours late, and the clerk offered us a $30 credit to make up for it which was nice, however, we stayed here to enjoy the rooftop bar (and now use our credit) only to find it was a private event for the entire evening and we never had any notice. We were not allowed to order a drink and leave the bar either. The pool side bar closed at 8 so we had to go off site to celebrate which was exactly the opposite of our intention. Esthetically it is very cute but the service was lacking. I wouldn't pay the $200+ weekend rate to stay here again.

Great hotel but the pool and amenities are not part of the hotel. Read the fine print before you book. The pool, only the two at the hotel can go in the pool. The restaurant, coffee and avoid are stand alone as well. just know before you book. contact staff via text. no real help on person.

Sitting here as a guest for the third time but this time is the first time with the new owners and things have gone downhill-- in the sense it's now about making money and not about the customer experience. We stay in a $300 a night poolside fire pit room and we would have to pay $70 a day to reserve a day bed that used to be free to guests the first two times we stayed here. Mind you not one person has rented them in the 4 days we've been here, they've been completely empty but we can't sit there unless we go online and book them. "Not under our control" "Outsourced by a company called Resort Pass so unfortunately there isn't anything we can do" "We've told upper management we've heard this response so many times but unfortunately we have no control of the situation" This wouldn't be as much of an issue if you were able to get sun in any chair but at noon there are about 32 chairs of the 76 that get some sun. They have a pretty elaborate shade system which is nice for the super hot months but not if you want to soak up some rays. We love everything else about the place, the food, the location, the rooms, the layout, the beds but management needs to come spend time here and see that catering to paying guests should be your first priority and not your backup when it comes to the pool area. Honestly not sure if we'll return after this experience. Frustrating when you spend $1400 to stay here for 4 nights and you feel like you are demoted and not allowed to sit in wide open sunny seats because of some ridiculous service that seems to be doing more harm than good to your overnight guests. We've personally referred many people who've stayed here but can't say we can do that now.

5 STARS FOR MYA AND HERSCHEL 0 Stars for this hotel unfortunately The check-in process was a bit odd (to me, anyway) The hotel was lobby was closed but was greeted with friendly overnight attendant who walked over and checked me in along with a complimentary popsicle. Pros: Most patient staff on site MYA AND HERSCHEL -Comfy Bed -Coffee Shop on site Cons: -Woke up to heavy footing from my upstairs neighbor at 6:30-7:00 AM. (Very thin walls) w/door slamming. -The bathroom smelled -PRICING- I'm sorry but this place is not worth $440/night- considering my sleep was cut short. I would skip this one overall!

We stayed here for 1 night but it was sooo cool. The hotel has a very young and modern feel. There is a rooftop bar and a pool bar. Both are very fun and being a guest makes it easy to pay at both places. The pool also has a DJ on the weekends. You get 2 free popsicles for being a guest. The rooms all have record players and you can change out the records that come with your room. The speaker was also great and they have apple tv so we were able to watch Schitt's Creek at night. One thing I would have liked to see is a lid for the toilet. They also stored our luggage while we trekked around Phoenix for the day.

Stayed here multiple times and come here often. Been here about 5 times over the last month. All the new hires for the start of the season have been absolute shit. Last year, EVERYONE was amazing. Hope this isn't an indicator of what's to come this summer or we aren't coming back. Also, don't hire California people that moved here. They know nothing about service. Do better.

As I walked into the room the horrible smell of really old un clean air vents is the first thing you notice, once you take another couple of steps into the room the flock of mosquitos becomes quite apparent, asked to change rooms, the smell was consistent with fewer mosquitoes however chewing gum on the floor that I had to cover with a towel because they deciding not to clean it, the floor is unfinished concrete with holes from a pic axe and angle grinder marks from its construction, without carpet or tiles the floor is an unfinished from when it was built, I wanted to go out to dinner but there is no iron, followed by no laundry, German tourists checked into the room next door and had the exact same issues as me, staff started to ignore and walk away when i was asking to see the hotel manager and show him the state of my room and smell and if he would be happy paying $300 usd a night, the next day when I was planning on checking out and getting whatever refund I could the hotel manger finally made an appearance by waking me up and saying I had to leave the hotel right away or the police would be called for "trespassing", this was at 7:00 am, 4 hours before i was planning to check out, not only did he make threats of police he insisted he has to watch me pack my things while me and a girl were both naked in bed, once I got out of bed and he had a good look he closed the door, if I was in thIs country longer I would have sued, Worst hotel I have ever stayed at in my life and I have been all over the world, I would be ashamed to call that hotel my workplace, the pool was the only ok thing which every hotel has anyway, wish i could upload photos of the room

We stayed two nights here on a recent trip to Phoenix to take in some Spring Training baseball. Overall, it was a very fun and comfortable stay. The property, like a lot of surrounding efforts is a young, hip and fun-forward effort. You're greeted at check-in with one your choice of their house-made popsicles in unique flavors like melon or hibiscus with booze. The property itself is a renovation of mid-century modern office buildings and the reno stays true to that vibe. The property includes two main buildings, one of which overlooks the pool area that they call "LyLo" which includes a pool and hot tub surrounded with stylish and comfortable Bali beds, chaise lounges and sun screens creating a South Beach vibe. The other building features a rooftop bar that looks like it was peeled out of an episode of Mad Men. There, as well as at the pool, extremely creative and delicious craft cocktails flow freely. The room was comfortable with a balcony that overlooked the pool - the downside of that is the noise. My one major complaint about the place is that they sell day-passes to the pool. While I understand this is an additional revenue stream, it's not, in my opinion fair to those who are paid hotel guest. It adds noise and crowds that make the place feel less, not more, exclusive. The property also has a coffee shop (no in-room coffee as a result) and an adjacent restaurant as well as food by the pool or cafe next to the pool. The room was comfortable and clean. The king bed was particularly comfortable with four oversized pillows. I was not a fan of the shower. Although very big, I don't like showers with so much open area (half glass curtained). It makes them cold to use. Overall, this is a fun and friendly stay. We'll be back.

Booked this place because of the proximity to my family who live AZ, also liked the area as it seemed central to things (as far as things can be central in AZ, you gotta drive regardless). In order I will do the things we liked and the things that weren't so great. Things we were fans of: Loved the size of the room and especially the size of the bed! It was so spacious and and the beds were VERY comfortable... The bedding was clean and fresh and I really appreciated that. We had a balcony suite on the 3rd floor, this was actually very nice because there was no one above us so no fear of loud noises. The bathroom is very spacious, the shower could fit like 5 people lol! Our room had the shower and bathroom sink in one room and a toilet in another. Guests get complimentary bracelets to the LYLO pool which is not a part of the hotel... You can get first come first serve loungers or you can pay and reserve big loungers. They have a lovely restaurant and book store and a coffee shop literally feet from the hotel and you really don't have to travel far for much. They also have a "penthouse" bar with small snacks and different cocktails called Say When. Things we weren't a fan of: our first room had damage to the marble in the shower (see photos) this could have been potentially dangerous so we immediately called front desk and they gave us an option, either switch rooms OR have the maintenance person check it out. I think they should have just offered a new room immediately (not like an upgrade). They moved us to a room a few doors down. We drove from CA so we were ready to jump in the shower and wind down. Unfortunately the body-wash was either empty or the pump was having issues. This was a bummer because we already were so tired and didn't want housekeeping to come in that night. I had body wash with me so that was easily resolved and the next day housekeeping (you have to request turn down service) refilled or replaced the body wash. Even though we liked that the bathroom was separate from the wash area, there was no fan (like you would typically have in a restroom). That was odd but not earth shattering... The front of the room where you enter is eastern facing, so the sun rises into your bedroom, they have a shade you can pull down in the shower room so that the sun doesn't stream in but not in the toilet room.. You have to make sure you close the toilet room door so as to not be blinded by the sun.

Stayed in Building A, 3rd floor balcony room. We are blown away that they book the room we stayed in. The noise from the rooftop bar above us was very obnoxious until they closed at midnight. You could hear every heavy footstep and movement from the patrons and staff extremely loudly. Otherwise, it was nice stay.

My wife and I were visiting from California and quickly made reservations at this hotel. Although our navigation in the car took us to the back parking lot it was not that hard to find. The staff was great and very helpful. There is a bar on the roof and open all night and that make all the drunk partiers very noisy. That's the reason for the four stars. Very nice hotel and we will be back.

Rooms are okay - cement floors (probably because they allow pets). It was a convenient hotel to our cousin's house, but given the choice I wouldn't stay there again. Our cold water faucet in the sink never did work. It just kept turning like it wasn't attached. I texted the hotel staff (they have no phones in the room) and told them about it the first day. After our 3-night stay it still wasn't fixed. There is a record player in the room with some retro albums. I would have preferred a small coffee maker in the room instead of the player. They have a coffee "bar" outside of the buildings near the pool where coffee is about $5 a cup and it's the most bitter coffee I've ever had! There is a pool bar but good luck getting a drink if you are sitting at a table right across from the bar! And, it wasn't even crowded where we were. Lots of wait staff but we sat for at least 10-15 minutes before someone finally took our order. Then we watched other drinks just sit in the heat for a very long time after being poured by the bartender. It is a hotel that definitely caters to the younger crowd. We're 65 and 70 so we're used to a different level of comfort. Our room was quiet because it faced the parking lot. I felt bad for anyone who had a room facing the pool. The music was very loud and constant! There is a safe but it is practically on the floor. Not easy to use so we didn't. No shower caps were provided and if you didn't want to wash your hair you were out of luck. Parking was free so that was nice.

Used a day pass here for the pool. Glad I did! Super cute space. Small and swanky. The drinks and the food were on point! And the prices are reasonable. While I didn't have a chance to stay at this hotel, the pool service won me over so I'll definitely be back for a longer stay.

Spent an afternoon at the pool at Rise (used Resortpass). What a great way to spend the day! Super fun vibes at the pool with the DJ and the fun cocktails! I highly recommend this location for a fun pool day!

Really loved this boutique hotel! We were able to check in our room a little earlier that included two complimentary popsicles (boozy options available), two wristbands to Lylo pool, and easy access to Don Woods' Say When rooftop bar. The hotel is a quick drive to downtown area, but just far enough from all the noise and busyness and still close to everything else you need. The room itself was spacious, comfortable, and decorated well. We loved the bathroom tile/layout and fun wallpaper. The room came with vinyl record that could be switched out w those from front desk and doubled as Bluetooth player. Would love to stay here again!

Big fan!!! Great experience from start to finish. The front desk gal was so sweet and inviting. She recommended that we check out the pool bar and roof top bar on site ( so cool!! ). Oh, and you get an amazing popsicle when you check in. The room was SO CLEAN, spacious, bed was incredible, COLD a/c and fantastic bathroom. We got a balcony room and I'm so glad we did because the sunset was great to watch! We ended up going to the pool and ordered the dole whip drink (so fantastic). The landscaping feels really tropical and there is plenty of shade. Every thing was reasonably priced as well. We just were so happy we stumbled across this place! We like to do staycations frequently and will absolutely be back.

Honestly, not super impressed. They make a lot of promises but don't really come through. They didn't have some normal amenities you'd find at a hotel- like toothpaste. The soap smelled really weird. And the worst part is that they stuck me on the side of the building next to a giant construction site so I couldn't even open my blinds and got woken up at 5:00 a.m.. It's the middle of the summer, in the middle of the week, was that really the only room you could have given me?? Wouldn't come back.

This hotel has gone so down hill. I've stayed here three times. The first two times were wonderful! I had an incredible time, enjoy the pool and the free Popsicle. This last time was a joke. I planned a staycation for a group of my girlfriends. It was a nightmare from start to finish. We arrived at check-in, and there was a line out the door. There was no parking, even if we paid for parking. It took 45 minutes just to get checked in and then we found out that only one room out of three was available. They had two options for Popsicles. The last times we stayed, they had a whole freezer full. After we checked in, we decided to head to the pool, which was a mistake. It was so packed! There was nowhere to sit and it seemed standing room was even tight. They had two servers working, which was nowhere enough to cover everyone. When we finally got a drink, we have been waiting for at least 45 minutes. They don't allow you to walk up to the bar and order a drink so you have to go through the servers. The pool was packed. After our drinks, we got ready and headed out for the night. In the morning, we decided to get up early and try to get seats at the pool. We arrive an hour before they open to the public, and sat on the only 2 loungers that did not have "reserve" signs on them. After about 30 minutes, a server walked up and placed reserve signs on the loungers that we were actively sitting on, without saying a word to us. Every single lounger was taken. We had planned to relax and hang out at the pool that day as hotel guests, but that didn't look like it was going to happen. Within an hour the place was packed and we left. I was so disappointed by the service, and the lack of detail given for hotel guests. They do not set aside any space for hotel guests for parking or at the pool. You have to pay an upgrade fee that is astronomical on top of the nightly hotel fee. You also only get the loungers that you reserve for half a day. After this experience, I called to speak with someone at the hotel about it. I was given the runaround many times, being told that I need to talk to food and beverage, not the front desk or a general manager. I did speak to the head of food and beverage, who seems apathetic and unconcerned about the experience that the six guests had at his pool. It seemed he didn't care and felt it unreasonable that a hotel guest would want to have access to getting a drink at the pool. After three phone calls, I gave up. Skip this place for your next vacation. Phoenix is full of incredible hotels that are not taking advantage of their guests and value their guests. This used to be a hit spot, it's not anymore.

I had to cancel after my flight was scheduled but they only refunded one room. On my initial call I was told they would refund the reservation but in practice they did not honor their word. Extremely disappointing and unprofessional

Modern and hip vibes geared towards the younger market. Stayed one night for our flight back. Room was nice and basic w Modern furnishings including a turntable and a Bluetooth enabled Marshall's speaker. Sound proofing can be better since I can hear the heels of people coming and going for the night. There is only one on site restaurant which doubles up as a pool bar. More alcohol beverages and limited offerings for food. If u have an early flight its better you grab ur grub elsewhere since this LYLO doesn't open till 10am. Limited parking.

We love love loved our stay at Rise Uptown!!!! Such a cute hotel! Wishing I was back at the pool right now!! The location isn't exactly close to downtown Scottsdale, but it doesn't matter because you won't want to leave! The rooms are spacious and well decorated. We paid a little extra for a room with a balcony facing the pool - totally worth it! I've seen so many hotels try to do the "hip millennial style" and they either try to do it cheaply or don't understand the look...Rise nails it. Customer service was great - both front desk women I talked to were lovely (make sure to pick up your free popsicle!) and we adored one of the servers at the pool. The pool is soooo fun! Take note that they have a DJ Saturday and Sunday all day, so it's definitely a bit of a party vibe. We also hit the pool on a Monday and it was definitely a little more chill, but they still play music, etc.- I found it would be kind of hard to nap or read if that's what you were looking to do. Make sure you don't bring any outside beverage or even reusable water bottles...they won't let you bring it in. But they have plenty of water inside to keep you hydrated. Overall my stay was super fun and I'm looking forward to coming back!