Luana P.
Google
The resort boasts a prime location, nestled in an area surrounded by stunning natural landscapes. However, reaching it by car is quite challenging due to extensive construction nearby, which can lead to some frustration for travelers. The clean and well-maintained accommodations reflect a rustic charm that might appeal to those looking for a more authentic experience. However, they may not meet the expectations of guests seeking modern luxury.
One of the hotel's standout features is its impressive spa, which offers a serene atmosphere and a variety of reasonably priced wellness services that invite relaxation and rejuvenation. The resort is housed within a magnificent palace-like structure, showcasing exquisite architecture and intricate interior design elements that add to its allure.
However, our experience with the staff left something to be desired. At times, they appeared disorganized, and our attempts to secure restaurant reservations were met with confusion, resulting in some mix-ups. That said, I would like to thank the management for their prompt apology and thoughtful gesture of providing complimentary fruits as a token of goodwill.
Despite these minor setbacks, I genuinely believe the resort's exceptional location and beautiful surroundings outweigh any inconveniences. After all, you hardly spend much time in your room when there’s so much to explore and enjoy outside your door.