Alexander Laureys
Google
I’ve been coming to San Teodoro for years, and this restaurant is by far the worst experience I’ve ever had here. The service is a complete disaster.
We were seated outside at the front, and it took more than 20 minutes before anyone even came to talk with us, only after repeatedly calling the waiter. When I finally received my non-alcoholic cocktail, the mixer was clumping together in the glass. I had to walk up to the bar myself to point it out, because the waiter clearly didn’t care. Instead of apologizing or offering me an alternative, he simply walked away.
To make matters worse, they tried to scam me by adding that dirty cocktail (which I had to return) to the bill. When I asked why it wasn’t removed, the waiter just kept speaking Italian, hoping I’d give up. Then he made the calculation on his phone without giving me a new ticket. I had to insist on getting a corrected bill and even had to double-check the payment terminal. Absolutely unacceptable.
The overall attitude was insulting: as non-Italians we were ignored, while the table next to us received constant attention. It was clear they cared more about pleasing locals than treating all guests equally.
After my first review during dinner, I thought things couldn’t get worse, but this turned out to be the absolute worst nightmare I’ve ever had in a restaurant.
San Teodoro is full of amazing places with genuine service. This one is absolutely not worth your time, your money, or your nerves.