Ristorante La Lancia D'Oro Arezzo

The food was phenomenal, we had the truffle tagliolini which was filled with so much flavor! After this, we then had incredible desert, also with so much variety and incredible flavor. This is right next to the piazza which is absolutely perfect after a walk around the city. We were also warmly welcomed by the staff where they gave us small tasters before our meals. We definitely recommend if you want an ambient, cozy and comfortable atmosphere with authentic Tuscan cuisine!

A person said hello to us… As we strolled the square looking for our dinner plans later in the day. We were invited back by a very friendly wait staff lady. The other places in the plaza ignored us or made minimal effort to engage. Promptly at opening we were seated Service was American style ( sorry ) It was frequent, communicative, timely, and on cue. Our server had several good suggestions. We took. Our anti pasta , firsts, and deserts were the best we’ve experienced in Italy. The wine too. Bonus. The warm bread basket had multiple bread types and flavors to complement your wine sipping or heaven forbid sopping up our succulent sauces. I could attempt to write flowery descriptors of our meal….it would be Inadequate. Absolutely first class service. And the best meal in Italy.

Fantastic and beautiful food, however not cheap. We shared an antipasto and main dish and left satisfied. Best food we have had in Arezzo.

Food (4 out of 5) -- the food was overall excellent with the zucchini ravioli and the crispy pork being the standouts. There is a talented chef involved, but sadly the service experience is awful. The plating of the courses was nicely done and beautiful. Service (1 out of 5) -- although there were some excellent aspects to the food, there was nothing good about the service. Almost every aspect of the service experience was rushed and then oddly haphazard. We ordered a mixed salad to start. It was quite good, but before I had even had a chance to try the salad, the sommelier slash food runner brought our second course to the table (zucchini ravioli, and also an octopus ravioli). He actually went to set them on our tiny table until I mentioned that we'd like to finish our first course first that he took them away. Later, when he did bring the 2nd course back, it was clear that they had just been sitting in the kitchen. Unacceptable for a restaurant of this caliber. We thoroughly enjoy a leisurely, Italian style lunch. What we experienced here can best be described as an odd mix of fast food rushed service with long gaps of no service at all. It was haphazard and amateurish for what is a multi-generation, family owned and run restaurant. Atmosphere (3) -- nice charm and character that is undermined by fake (tacky) plants and flowers. There are so many wonderful dining options in the area. We were disappointed that we wasted a meal here. UPDATE: I certainly did say something during our meal about the service. To pretend this didn't happen is offensive. As I mentioned in my review, there were some significant positives about the food. The quality of the service, however, from the initial greeting to the haphazard service throughout was unacceptable. Delivering our 2nd hot course before we'd even had a bite of our salads!? Did I say something? Yes, I did. Did you even bother to comment about this or acknowledge this in your response? No. Nor did you address this while we were there. There were a number of times during our meal when I had to be more direct than I prefer. I was shocked when our 2nd course was delivered almost immediately after our 1st. Even after I said something, the server went to try to put the two additional plates on our tiny table. Only after I was insistent that we first be allowed to finish our salads, did he stop. Where were you that you are so unaware that this happened? Service was haphazard with food being rushed out when it should not be. The zucchini ravioli had some excellent flavors, but it was served to us cold as was the octopus ravioli. Our overall experience here was unpleasant due to poor service. Should I have made scene when our 2nd course was brought to the table cold? That is not the approach I'd ever take. I was clear that it was not warm. I was clear that it was not fresh. No one seemed to care, as no one did anything about it. It was a celebratory meal for us that we were looking forward to that was, sadly, made not so special based on the experience. We will be back to Arezzo, but we will dine elsewhere.

Wonderful view on the piazza from the terrace, comfortable seats made for a wonderful sitting experience. The food was fantastic with a wide variety of bites for the antipasti’s that everyone quite enjoyed. The free amuse’s were delicious and they were very generous, giving one for each dish (even the desert, which was also fantastic!). The staff was nice enough (albeit a tad quiet) and the wine (we had an amarone) was wonderful. All in all a strong recommendation.

Eggplant tortellini were my favorite. Cozy atmosphere and beautiful food presentation.

The best restaurant of our trip! Professional service, delicious food prepared with fresh ingredients. The chef made some changes for one of us that is vegan without any problem.

Relaxed lunch under the arches, it rained so we kept perfectly dry. Good food and daily platters have honest prices. Loved the vitello tonato!!