Ristorante Vanini Dolce & Caffé

On Sunday, March 8th, around 3PM, I was served one of the saddest “one-scoop” ice creams I’ve ever seen (actually 3 of them!). It was far below the normal portion and really disappointing. For management’s awareness, it was not the usual skilled girl who normally serves the ice cream. Instead, a man who seemed to be her boss was serving coffee and stepped in to move the line faster, but the result was poor and disappointing service.

Vanini Swiss serves truly amazing chocolate ice cream. The quality of the ingredients really shines through. The service was just as remarkable, with staff who were professional, friendly, and eager to provide excellent recommendations. This is a place I’ll gladly visit time and time again, and I’m always excited to discover more of their offerings. I highly recommend it for an unforgettable experience.

One of the best cafes I've visited! The coffee was exceptional, with a unique flavor that reflects the high quality of the ingredients used. The service was just as impressive, with the staff being very professional, friendly, and helpful in offering recommendations based on my preferences. I can confidently say that this place is worth visiting again and again, and I’m always looking forward to trying more of their options. I highly recommend everyone to visit for an exceptional experience.

Walked in at 7:24 PM just trying to grab a quick coffee and got shut down for no reason. Some grey-haired dude (clearly in charge) straight up told me the bar was closed, even though closing time is 8 PM. Super rude attitude, zero customer care, acting like serving a coffee was too much work. If you don’t want customers before actual closing time, maybe change your hours or change your manager. Definitely not coming back. Bad vibes, worse management.

Food: Came for my birthday brunch today and ordered the chicken savoury crepe and cappuccino. My meal and coffee were great and satisfactory. The crepe held together, chicken was juicy and not overcooked, not too much mayo and some salad in my crepe. My cappuccino was creamy and tasty. I also had their gelato - pistachio and dark chocolate. Their gelato is very creamy and delicious. Atmosphere: Cannot go wrong coming here on a sunny day and sitting outside with a view of the lake and the mountains. Staff: The waiter that served me my meal was friendly. However, I did notice that some of the other waiters did not have a friendly demeanour. The server when I got my gelato was not friendly. Price: Very reasonable.

In Vanini Dolce e Caffe in centre of Lugano , English tee , coffee + cup cake Choco nocciola costs 28.10 Fr. Price which is not normal even for expensive Switzerland. What was so special for such astronomical price ? - it was Choco nocciola 15.50 Fr 😲 Even in the best and famous swiss Confiserie Sprüngli , even not in the restaurant of Backingem Palace, and even not in the Qasr Al Watan the Palace of Sheiks in Abu Dhabi I have not payed such a high price for a cup cake . What I know this cup cake was dry with low quality. On the quality range from 1 to 10 it was 1 but at the same time i know that it is rare for someone to be cheated in Switzerland but unfortunately it can be happened. My advice is ; remember the name of this place „Vanini“ and avoid it . I would never go there again . Lugano has much more beautiful places and can offer much more .

Wonderful experience at VANINI. The food was fabulous. We had crepes and waffles for breakfast. I ordered banana crepe with dark chocolate. We also ordered strawberry crepes with Nutella. Nutella waffles and banana waffles with chocolate drizzle. Every one of the dishes was outstanding. Will definitely come back if there was an opportunity.

Love the hot thick chocolate. Gerry is very friendly and gave us good service!