Qype User (.
Yelp
******NEW REVIEW, NEW LOW RATING!******
I've only just got over a bout of food poisoning from the Ritzy cinema on Sunday morning, the 27th of Feb 2011. As it was the only meal my husband and I shared all weekend that was different, it must've been the eggs florentine that caused me such agony all Sunday night and Monday (which resulted in me taking a day off work, unpaid).
But regardless of some dodgy eggs, before the dish had even come out of the kitchen I'd vowed never to return. I love supporting local indie businesses (as you can see from the other businesses I've reviewed on Qype previously), but Ritzy cafe, you are dead to me. I'll still continue going to the cinema (I am a member, after all), but I am so fed up with the consistently low standards in service I've been dealt with twice recently.
A couple of months ago, on a Saturday morning, my husband and I both ordered fried breakfasts -- one meat, one veggie. His arrived after about 20 mins (already too long, if you ask me), and by the time he'd finished eating his, mine still hadn't arrived. Sick of training to catch the eye of waiters who were steadfastly avoiding our table, I actually had to go to the counter to ask where my breakfast was. The hungover waiter sloped off to check, but I didn't hear anything for at least another five minutes. A long time when you're fuming (and hungry).
Eventually, we gave up, once we realised about four tables around us had received their breakfasts before mine arrived -- even though they'd sat down after us. So we demanded the money back for my breakfast, and left.
This past Sunday it was a similar story, with my eggs florentine turning up about a minute after the husband had finished his fried breakfast. I'd already asked one waiter to check on my breakfast, and he wandered off without even an apology -- seriously, are all of the Ritzy cafe's staff hungover or stoned?! -- and after he didn't return, we had to ask another passing waitress. She went off and eventually found the eggs, but by then the damage was done. I was fuming mad (again), and it completely ruined our morning.
So guess what, Ritzy cafe? You've lost yourself two customers. And I'll be telling all my friends about the food poisoning, too.
****Original review, from January 2009, of the original cafe above the cafe I just vowed never to return to:****
Everyone knows and loves the cinema (and bar) at Brixton Ritzy, but did you know there's an amazing little cafe tucked a few floors up, by screen 4?
It spills over two levels, and has views of Brixton from the tall windows. Everything is very well priced, from coffees and teas, to lunches, dinners and desserts. The pancakes are an absolute must, with both savoury and sweet being offered. A nice touch is that the savoury pancakes are named after cool indie films - try the 'Spirited Away', it's the best.
It's a really great atmosphere, full of bright colours, potted plants, and lots of people poring over newspapers and meeting friends over a lazy coffee and bite to eat. You don't even have to be watching a film afterwards - it's a great cafe in its own right, and so well priced too.