Sarah S.
Google
I recently stayed at the River Arts Club Hotel, and I must say, it was one of the worst experiences I've ever had. This establishment is far from a 5-star hotel, and I would hesitate to even classify it as one star. The advertising is incredibly misleading; when we inquired about their supposed 5-star status, the staff admitted it was not accurate.
The hotel has no café or restaurant, which was a major inconvenience. The lack of security and the unwelcoming nature of the staff, including the manager, only added to our discomfort. The cleanliness was appalling, with filthy bathrooms, tiny rooms lacking air conditioning or curtains, and an overall uncomfortable atmosphere.
The beds were so uncomfortable, with no sheets provided, and the pillows were equally bad. It felt like we were staying in a budget hostel rather than a hotel. I would rate this experience at minus five stars if possible. Don’t be fooled by the misleading advertisements; this place is overpriced for what little it offers. Save your money and look elsewhere!