Juli M.
Google
As someone who has been a member of this gym on and off for many years, I’m incredibly disappointed with how far the standards have fallen—especially when it comes to member safety, accountability, cleanliness, and overall management.
I’ve experienced repeated harassment from other members, including being followed, stared at, grabbed at and cornered while working out. I reported these incidents multiple times—both in writing and in person. Not once was I followed up with, asked for details, or given any indication that my concerns were being taken seriously, no action was ever taken, and the behavior continues.
There are signs posted about proper conduct, phone use, age restrictions, and locker room etiquette, but they’ve been up for years with no consistent enforcement. Teen boys regularly take over the weight room, leave clothing on multiple machines to “reserve” them, and have even removed weights from equipment I was actively using. On weekends, unsupervised children run around the gym soaking wet from the pool leaving puddles, play on cardio machines, and dump water into the dry sauna. I’ve also walked into the women’s locker room to find a young boy present without supervision and when I tried to report it, there was no one even at the front desk.
Another issue is women having full FaceTime conversations in the women’s locker room, which creates serious privacy concerns. Again, this has been reported and ignored.
On top of all this, the locker rooms are visibly dirty, often smell of mildew, and there is black mold in multiple areas. Several cardio machines have been broken for months with no visible effort to repair or replace them.
When I raised these concerns in detail, I received two email responses from management that were dismissive and lacked any plan of action. After months of advocating for a safer environment, without results, I’ve made the decision to cancel my membership.
If you’re just looking for a place to bring your children to swim, this may work for your family. If you’re serious about working out and expect a safe, respectful, clean, and professionally managed facility, this is not the place.