Henri Aung
Google
Riverglen Chalets - A Cozy, Family-Friendly Stay
We recently stayed at Riverglen Chalets as a group of 9, including children, and overall had a very comfortable and enjoyable experience. The chalets were cozy, well-heated, and provided a warm and welcoming environment throughout our stay. Check-in and check-out were hassle-free, and the communication with the property management was excellent. They were very accommodating, especially when we had specific requests regarding bed arrangements.
The outdoor facilities were a highlight — we loved the spacious outdoor seating areas, the gas heating, the pizza oven, and the ample parking spaces which made things very convenient for our group.
A couple of areas could use some attention:
The WiFi was advertised as free, but unfortunately, we couldn’t find or connect to it during our stay. This also meant we were unable to use the smart TV to stream Netflix or similar services.
The hot tub was a bit of a letdown as the water was not hot and it hadn’t been properly cleaned.
The pizza oven also seemed like it hadn’t been cleaned before our arrival.
These are just friendly suggestions for property management to consider improving, rather than major complaints. They didn’t significantly affect our overall experience.
We truly enjoyed our stay and would definitely consider coming back. It’s a great spot for groups and families looking for a cozy, well-located chalet stay.