Riverside Hotel Kendal

Excellent location in the heart of Kendal. Just a short walk across the river into the town centre for a good selection of shops, bars, restaurants etc. Free parking on site was a big bonus. Staff were great - very helpful and knowledgeable. We had an issue with a leaking toilet and we were immediately moved into another room. The room was a good size - clean and comfortable and we loved the river view. Only negative was that the room was very warm. Good in autumn/winter but not sure what it would be like in summer as there is no air conditioning. The leisure facilities had a very well equipped gym along with pool, sauna, steam room and jacuzzi/hot tub. Although the steam room could do with a little TLC with several missing / broken tiles. Would definitely stay again.

Highly recommended. On arrival , very good receptionist. We had a small dog and so ate breakfast in the Tanners which was absolutely fine. The breakfast staff in the restaurant offered to bring tea coffee downstairs to us endlessly. Could not have asked for more . Pool amenities were excellent. Location amazing . Highly recommended.

We had another wonderful stay at the Riverside. We have stayed at this hotel a number of times over the last few years and always have a comfortable, enjoyable stay. |The location is great for Kendal centre and proximity to an abundance of walks in the lakes. |The hotel has recently refurbished its bar area and this was a lovely place to grab a drink before heading out to dinner. Thanks to Sandro and Jenn for looking after us and the extra special touches in our suite - flowers and pumpkin decoration for Halloween! |Overall another great stay and we hope to return soon.

A very comfortable hotel, just a little faded, but still holding a warm welcome with large spacious bedrooms, comfortable beds and adequate bathrooms. Helpful staff and the Tannery bar and restaurant and its delightful balcony overlooking the bridge and river was good. We didn't have time to make use of the gym and pool, but they looked great. |Excellent parking alongside the hotel.

Good location and very helpful and friendly staff. Rooms are a bit outdated and have adjoining doors to the next room. The adjoining doors are not even slightly soundproof. We had our next-room neighbour return at 1am and put their TV on quite loudl which stopped us from sleeping most of the night. They also sounded very drunk, so we didn't want to complain to them (and there was no-one else to complain to at that time of night).

Stayed 1 night en route to Scotland on 9/10. All staff were excellent, room was fine, overlooking river. Dog friendly and our labrador was impeccable. Nice food too. I am disabled and was assisted.

We stayed 4 nights with our dog. Rooms are a little tired but this did not detract from our stay where the staff were all excellent and they couldn’t do enough for you , special mention to Jan in the restaurant. The food was very good and the facilities were also excellent with a newly refurbished gym and an indoor pool. There’s a lovely terrace overlooking the river.|There’s also free covered car parking and the hotel is very central to Kendal and easy access to the Lakes. We have already booked to stay again.

This is an unpretentious and affordable hotel in the lovely town of Kendal. I wasn't looking for anything fancy, just a stopover on the way up north. It did the job. Good points : free parking either under the hotel or a 3 minute walk away, clean rooms, friendly staff in restaurant, good pub grub. However, room was a lot smaller than it looks on website, shower is like a garden hose, walls are very thin so you can hear everything (bring earplugs 🙄) and soft old mattress so you won't sleep very well. Breakfast good value at £10 extra, all buffet so the usual flaccid eggs cooked 2 hours earlier, etc but plenty to eat. In summary, this is a dated 3 star hotel so it gets a 3 star review.

This is the worst hotel I ever came across travelling around the world for the past 15 years. My train got cancelled, I informed them that I would come on the next day, which was already prepayed. What these petty crooks did is took advantage of my train cancellation - charged me the no show fee for the whole period of stay and cancelled my booking. When I arrived the next day they said my reservation is not valid anymore, and I have to pay for the next night again. Even if this policy allows that, the behaviour of the hotel was dishonest and unethical, basically, they behaved like thieves. Avoid by all means! Especially since train cancellations are frequent in the UK. None of the other hotels behaved like that, in most cases I received the full refund. There are many much better hotels in Kendal.

When I walked into my room I didn't want to leave. For a start the hotel itself is beautiful. It's a grand old building sitting right on the banks of the river. My room had the most spectacular views out over the river too. The bed was huge and was like sleeping on clouds ... It was incredibly comfortable and I had the best sleep I've had in ages. The bathroom was rrally nuce although the toilet is a little weird, almost like a children's toilet but hey it does the job. The bath was luxurious too though for some reason I couldn't get cold water to come out as hard as I tried it just flooded out boiling water. That's probably just me not knowing which way to turn the tap though. There is a leisure centre with a gym, swimming pool, sauna, spa and steam room that is open to guests so don't forget your swimmers (like I did). Reception staff were friendly and welcoming. I'd forgotten my toothbrush but they handily had bathroom essentials for purchase. The restaurant is very nice with plenty of options. I only had the chips as I have a lot of food allergies but the chips were delicious. Chunky and crunchy. The only thing I didn't appreciate was house keeping entering the room at 9 am when I was still asleep. They should probably wait until people have checked out, or at least until later in the morning. Overall, I had a great stay and I'd happily return.

Just read that the Kendal Hotel places labels on their guests. A couple dining in their restaurant were designated as "OLD PEOPLE" on the check to alert the staff which table got the bill. Do they also say ugly people, fat people, poor people?????? I don't want to patronize an establishment who has the audacity to do this.