Jesse Truax
Google
I test drove a Rivian R1T today with the full intention of putting down a deposit. I just wanted to know the difference between a cash purchase and a lease purchase (the lease qualifies for a $7,500 credit). Normally, at any other car company, they would pull your credit and give you all of the lease details. The number one piece of information is the residual value, as this determines the interest rate of the lease financing. Rivian, unbelievably, requires that you put down a non-refundable $500 deposit before getting to see any of the lease finance details (I'm pretty sure this has to violate consumer protection laws). Needless to day, we didn't put down a deposit and I'm very frustrated by all of this. The product is great and I was very interested in the truck, but if Rivian isn't transparent during the purchase process, it makes me wonder what else they're going to hide from me. The employees at this location were friendly, but I'd recommend that everyone be hesitant before putting down a deposit.