Rixos Khadisha Shymkent

We just visited Rixos Hadisha Shymkent in the previous month, and I was mesmerized to see their luxurious accommodations. Their staff behaviour is also excellent, and I would love to visit again.||The secure and safe environment of this hotel will always have my heart. The cultural experience at Rixos Shymkent left us with many stories and great memories. The hotel facilities and room services are exceptional. The staff are also accommodating and friendly.|From recycling programs to energy-saving measures, they prioritize environmental conservation without compromising comfort.|Thank you for your service and see you soon !! |À bientôt!!!|Roland

Here’s the full translation into English: "The hotel doesn't even come close to being 5⭐️, the renovation is old and outdated, the service is lacking, the breakfast is poor, and in the evenings, the hotel lights are turned off, forcing you to walk in complete darkness. The worst and most basic thing is that there was no room cleaning for 3 days!!! Also, when booking, we chose a 'mountain view' room, which I had doubts about, but the reception assured us we would have a mountain view. There were no mountains outside the window at all."

It is always nice to visit this hotel . I stay on this hotel on a continuous base. Rooms are clean , personnel are friendly and helpful. Especially Musa and Latif are always providing the utmost attention and always resolving problems . At Meat and Sea restaurant you can have the best steak in town .

I would like to say that my trip was spoiled by staff members. Stuff of the hotel hates children in general. We have 8 years old girl and our friends as well, all the time we got some absolutely ridiculous comments that children can not eat in the bar area, that they can not move chairs and there is even a sign that chairs can not be moved even by 5 cm. When I went to the reception area, they kicked out our children from that area. When I asked to speak to top managers, at first they said that he is not available but then a person named Evgeniy showed up and he was so rude. To all our complains he said don’t come to this hotel if you don’t like it 🤬 What type of service is this?!? ||And would understand if our girls were some how behaving in a wrong way, but they were just sitting and drawing. ||This is a good hotel with absolutely NO Service at all! I DO NOT recommend it to anyone!!!!

Amazing monumental hotel in Shymkent, ticked all the boxes. Beautiful rooms, extravagant lounge area with live music. Professional and attentive staff. Very reasonably prices spa. Not sure what more you could ask for.

Bekassyl is a very cheerful person. He hosted me very well at breakfast. I would like to thank him. Everything in the hotel is very nice.

This hotel is gorgeous and has an amazing interior courtyard where you can relax day and night, have tea or light snacks and drinks. Staff was nice and helpful, not overly friendly like we've encountered in the rest of the country, but helpful and pleasant. The rooms could use some updates. There was a significant amount of chipped paint, water damage, and other wear and tear that doesn't really fit the Rixos brand. Bed was comfortable and linens were fresh. Bathroom functioned perfectly. Breakfast was delicious. Staff could have been much friendly during breakfast. They were definitely not up to par with Rixos standards either. Not sure we would stay here again as there are other options in the city, but we had a fine stay.

I had visiting Shymkent City very often for the pass 14 years for business reasons. For the last 3 years I'd tried different top Hotels and Guarantee "Rixos Kadisha" is the best in town.