Rixos Premium Dubai JBR

I had a great stay for the second time at Rixos JBR for 16 nights. The location is perfect as all of the restaurants are within walking distance. The rooms are modern and well designed and kept immaculately clean. The housekeeping team did a great job at maintaining the cleaning standard - a special shout out to Lynn from housekeeping and Bishal, who always greeted us with a smile. The staff members here have impeccable manners which is definitely something that stands out to me. I am giving 4/5 stars as we did have some issues with the hotel phone not working. However, this was resolved promptly. We did experience some leaks in the room from the heavy rain. The staff outside are always helpful and go the extra mile to find you a taxi if you need. I would definitely recommend this hotel to anyone visiting Dubai and I will definitely be back.

We stay at Rixos Premium JBR every single year when we visit Dubai, and the reason we keep coming back is simple: the people. The property is beautiful and the location is unbeatable, but what truly sets this hotel apart is the consistency, care, and professionalism of the management and front desk team. Every year, we are made to feel genuinely welcomed and genuinely looked after. A special thank you to Ahmed Mostafa, Burak Bagci, and Mert Yurdakul, their leadership and hands-on approach clearly set the tone for excellence throughout the hotel. It’s evident when management is present, attentive, and invested in the guest experience. The poolside experience also deserves special recognition. Subash Ghimire, Pool Team Supervisor, was outstanding, professional, attentive, and always ensuring guests were comfortable and well taken care of. His leadership and attention to detail truly elevated our time by the pool and reflected the high standards of the resort. Housekeeping has been exceptional as well. Mu Mu and Sithu consistently left our room in pristine condition, with incredible attention to detail and care. Their work made a noticeable difference in the comfort of our stay. Dubai has no shortage of luxury hotels, but Rixos Premium JBR is the one we return to year after year not just for the property, but for the people behind it. That is what keeps us loyal. Highly recommend, and we look forward to returning again next year.

From the moment we arrived, the reception team welcomed us warmly and immediately made us feel comfortable. We were smoothly assisted with our check-in and our luggage was taken care of right away, which was a great start to our stay. The room was spacious, modern, perfectly clean, and offered a beautiful view of Dubai Ain (Eye). The service throughout the entire stay was exceptional — friendly staff, great housekeeping, and always a willingness to help. Breakfast and dinner were excellent, with a wide selection of fresh, high-quality dishes. The overall dining experience truly exceeded our expectations — everything was delicious and beautifully presented. The hotel facilities, including the pool and beach area, were outstanding and very well maintained. Overall, we truly enjoyed our stay at Rixos Premium Dubai JBR and would happily return. Highly recommended.

We spent one week at Rixos Premium JBR in a one-bedroom premium suite with our 1.5-year-old son. The sea view was outstanding, and we really enjoyed every moment. The hotel is stylish, elegant, and modern, and the location is super convenient. Beach Avenue, Dubai Marina, and the metro station are all within walking distance. The hotel’s amenities are excellent - good restaurants, an amazing breakfast, a superb pool area, a private beach, cool gym, and our son absolutely loved the Rixy Kids Club. The staff at the hotel are true professionals, super friendly, and always paid kind attention to our son. A big thank-you to housekeeping, especially Mr. Saimon. He always made sure nothing was missing, kept our room perfectly clean and comfortable, and did everything with a smile. Also, a big thank-you to the Concierge desk, who really helped us arrange safe transport and took care of all our special requests.

The most important thing for me is the cleanliness of the room, and a special thank you to our housekeeper Chiku – the room is always extremely clean and perfectly done. We are truly impressed. The hotel in general is very hygienic, and the food honestly exceeded our expectations. The taste and quality are outstanding and something you don’t experience everywhere.

We have just checked out of our stay at Rixos JBR and can not complain about absolutely anything. The location of this hotel is what initially made me book along with my knowledge of how nice Rixos hotels usually are. This one definitely raised the bar, the breakfast was beautiful so much selection and always happy as a Brit to see hashbrowns and baked beans at a breakfast spread! The cleanliness of the rooms was many thanks to our housekeeper on Level 13 in the hotel, who was a lovely kind gentleman who always ensured that our room was clean. He never knocked to wake us up and must have monitored the time we went to breakfast as when we arrived back to our room it was spotless! The hotel was decorated for Christmas and it added a lovely festivity to our stay in the lovely weather. Thank you so much and I will definitely recommend to family and friends, from Room 1316!

Rooms (4★): Comfortable and well maintained and quiet spacious. Very solid, though not completely flawless, which is why I’d rate them four stars rather than five. Service (5★): Staff were consistently professional, attentive, and efficient throughout the stay. Special thanks to Hussain from the maintenance/cleaning team — his attention to detail and speed was nice and always responsive and nice to talk to while also being very easy to schedule different cleaning times and since I work quite a lot this had to be rescheduled quite often. Location (4★): Prime JBR beachfront location with great access to restaurants and the beach. Busy at times, but still a strong location overall though quite far from places such as the Dubai Moll I wanted to visit and with quite high traffic especially during the holiday season.

I attended the Rixos New Year’s Eve gala dinner. It was a magnificent organization. From the moment I made the reservation until the end of the night, everything was handled in an extremely professional manner. Despite hosting hundreds of guests, the service ran smoothly without any issues. The level of service was comparable to what you would expect at a fine dining restaurant. The buffet they prepared was outstanding. Many thanks to the entire Rixos team for making our evening flawless.