JARFAN A.
Google
We stay at Rixos Premium JBR every single year when we visit Dubai, and the reason we keep coming back is simple: the people.
The property is beautiful and the location is unbeatable, but what truly sets this hotel apart is the consistency, care, and professionalism of the management and front desk team. Every year, we are made to feel genuinely welcomed and genuinely looked after.
A special thank you to Ahmed Mostafa, Burak Bagci, and Mert Yurdakul, their leadership and hands-on approach clearly set the tone for excellence throughout the hotel. It’s evident when management is present, attentive, and invested in the guest experience.
The poolside experience also deserves special recognition. Subash Ghimire, Pool Team Supervisor, was outstanding, professional, attentive, and always ensuring guests were comfortable and well taken care of. His leadership and attention to detail truly elevated our time by the pool and reflected the high standards of the resort.
Housekeeping has been exceptional as well. Mu Mu and Sithu consistently left our room in pristine condition, with incredible attention to detail and care. Their work made a noticeable difference in the comfort of our stay.
Dubai has no shortage of luxury hotels, but Rixos Premium JBR is the one we return to year after year not just for the property, but for the people behind it. That is what keeps us loyal.
Highly recommend, and we look forward to returning again next year.