Robertson Quay Hotel

Location is great, near bus stop and mrt. Able to walk to lot of places. The hotel rooms are small. If you are overweight, it is recommended that you get the deluxe room. Downside is, there are rules of stricts no refunds, etc, which are not listed on their website. Best read the t&cs if you book through agoda.

A no frills budget hotel, within expectations. Good location accessible to MRT & buses, walking distance along the quays & Fort Canning Park. Rooms are smallish but fair size for the price. Walls are thin & can hear external noises. Sufficient in room amenities. Bed comfortable, sheets are reasonably clean. Check in & housekeeping service good. Good value for money.

I feel sorry for the front counter staff, the hotel is oversold and staff have to lie or do something about it in order to maximise revenue they can have. I hear someone cussing at them every night when visitors fail to get their booked rooms. |FYI, this is one of the cheaper real hotels (not capsules) in Singapore so when there's events like F1 going on, its definitely sold out.||As for our experience, we were travelling as a team, booking 5 separate rooms. Please note the booking was done in one person's name, so we could not get our rooms when that person haven't arrived yet. The front staff tried to get us to give up 2 twin bed rooms in order to fit 4 adult men into a "family" room for 1 night. When we went up we realised this is a normal sized room with 2 more beds put in next to a double bed with no room in between. WTF is this a massage place? So we went back down to front desk and they said they've sold our rooms already...||We begged them to not do this to us, they agreed to give us twin bed rooms when the person with the booking name arrives. We got it and were relieved. |Some rooms had too cold AC, mine had too hot AC. still better than having nowhere to stay. (lobby is nice and large)||Overall, not happy with the experience but could be improved better customer service and don't try to over sell your rooms. Otherwise I feel sorry for the front desk staff who often have to lie about rooms or have to call the manager who's not here. ETC.||Btw someone in our party have lost a ring as well.

Hotel is quite old. The room and tpilet is small. There's no slippers so be sure to bring your own. Lighting is a bit dim as it's concentrated on just one area. But, the bed is quite nice.The location is very near the riverside so it's a great area to walk around at night. There are lots of restaurants and bars nearby but it's not noisy. The bathroom door is also quite interesting. The service is really nice though. The staff are accommodating and kind.

The service is excellent, and the staff are incredibly kind, professional, and always smiling, which makes you feel truly welcome. The rooms are great, very clean, modern, and comfortable, with everything you need for a pleasant stay. The accommodation is located right in the center of Singapore, making it extremely convenient for sightseeing, shopping, and public transport. Overall, it offers great value for money, a warm atmosphere, and a very enjoyable experience. I would happily stay here again and highly recommend it to anyone visiting Singapore. :)

The front office staff were very helpful and friendly. They did not hesitate to lend a hand. I am impressed at the affordability and cleanliness of the hotel. I would definitely come back to this hotel again just for the convenient location and the fact that any body of water could make me relaxed. Beautiful view of the waterfront. I loved Clarke quay.

The location of this hotel is perfect. Walking distance to most of the facilities and the prices are low. The service are very good and the employees are polite and friendly. And there are clean, tidy rooms. My family and I rented four rooms and we all had an lovely 10 day stay at this hotel. Thank you for everything, love from Norway!

The room space was designed to be fully utilised. Some stool smell randomly emit from the Aircon. Room service is good in terms of everyday the staff will clean the room and change the used towel. Location is quite near to Ford Canning mrt station.