Raquel A.
Yelp
My first, and definitely not my last visit to Rocco's was one to be remembered. I was out on my lunch hour, running errands-cuz you know, that's life. I was running low on time and needed something quick. I went on Yelp and looked up pizzerias, Rocco's was #1 in the area. Turns out they were right up the street from the bank I was at. I called them to place my order and as soon as they picked up the phone, I was already impressed. They had me at "Thank you for calling Rocco's, how may we help you?" It wasn't the usual, generic "pick up or delivery? Name and phone number?" They were courteous on the phone and didn't rush me while I made up my mind. I asked how long a Sicilian slice with mushrooms, onions, and sausage would would take and was told "5-7 minutes" not the usual "15-20 minutes!" I placed my order and headed right over to Rocco's. This is where it all gets better...
As soon as I walked in, I was surprised that its not only a pizzeria, but a full restaurant and bar. The smells of old school Italian recipes take over your senses. I always say you can tell a lot from the hospitality, cleanliness, and how/if customers are greeted when coming through the door. So here it goes:
1. I walked in and was greeted by Vinny-the owner of Rocco's. He was friendly and spoke to every customer that walked in as if he's known them forever. I could tell that they respected lunch hour and that most customers were running in and out quickly. The employee behind the counter also made quick conversations with customers. Numerous customers were familiar to the staff, I noticed some customers being referred to by their names. Noticing that they have repeat customers and "regulars" speaks volumes.
2. The restaurant floors, counters, and the bathroom (which I ran to while waiting) was very clean.
3. Every customer was greeted, not only by Vinny, but every employee in the front area of the restaurant and Vinny's brother and co-owner. (One customer told me the chicken marsala is a must try!)
Onto the food...I ended up ordering an order of garlic knots as well. Absolute deliciousness! My slice was crispy, just like I asked for it. And sooooo good! The pizza and garlic knots tasted fresh, and the marinara sauce was on point!
I can't say enough great things about Rocco's, their staff, their amazing food, cleanliness, service, and fair prices. Rocco's is so close to so many places and businesses that it will now be my stop on lunch whenever I'm in the area. Before I left, I even ordered a Superbowl Sunday food package. I will also be returning with my family for dinner at the restaurant at Rocco's. Their menu is full of choices that I can't wait to try, and I know my kids will love.
All of this in less than 10 minutes!
Thank you, Vinny, and the rest of the gang, at Rocco's. You've gained another loyal customer!