Rock Creek Resort

Amazing view right by Beartooth Pass, and lovely exterior. I love the cabin-style interior. One downside, one of the buildings did not have an elevator to the 2nd floor!

Great place to experience Montana and Redlodge. Close to nature and town. Love it!

Beautiful location on the creek, property was well maintained and the beds were comfortable. Unfortunately there was an event happening during our stay and our room was directly over the event room. The music literally reverberated throughout our room, vibrating furniture (and us!) while we were trying to sleep. It wasn't the fault of the party goers... they booked the event room until 11 pm... just an unfortunate design that has guest rooms above the party room. Other than that, the stay was pleasant.

Came here for my honeymoon in March. There was almost nobody else at the hotel. For the last 2 nights, we were upgraded to their best room FOR FREE! And they gave us a gift basket. Absolutely amazing experience Edit: we ended up getting divorced 2 years later but the hotel is still absolutely amazing. Probably won’t come back due to memories, but if it weren’t for that I’d go every year

If you are coming to or leaving Yellowstone, this is a great stopping point right near the Beartooth Pass. After a long day in the park and Beartooth Pass we stumbled on to this charming place. It is very much a throw back to the good old days of hotels with its homey charm and quaintness. We found all the accommodations to be great for our family. Our girls loved the large HEATED pool and the balcony out our room had a beautiful view of the rushing stream. We we able to safely leave our sliding door open to our deck to listen to the stream at night. Yes, this location is older with some wear, but if you are looking for a quiet, charming location to stay in, this is the place. The restaurant was even so kind as to make our family a very late supper with only 20 minutes left to closing time. All the staff was very friendly and incredibly accommodating. There were several other benefits (volleyball, etc) that we didn't take in because our stay was short. They had a very nice set up for breakfast and it was perfect for our family with small children. If you're looking for a local, authentic hotel experience that isn't a big chain, I'd highly recommend this spot!

This was a family favorite growing up and we have returned many times since. Love that they have large ballroms for events. The view of the creek out back from your balcony is so pretty. Rooms are a bit dated but big, nice to have a kitchen. I think a fresh upgrade would do wonders for the overall appeal! Location is excellent for skiing Red Lodge Mnt.

We had our wedding here and it was absolutely amazing. The staff was incredible, they helped us get everything planned at the venue, set up everything for the ceremony and the tables at the reception. Rachel was incredible to work with and answered all of me questions even if it was already answered a few times. The location is absolutely stunning. The food was truly amazing.

This place is definitely old, but we were able to get a suite last minute. It was ground floor and perfect for letting our dogs out. The front desk was kind and even lent us a tool for our truck. Nothing fancy but would recommend if you need a place to stay in the area

Rooms are VERY out dated. Door to the grizzly building handle broken, no cover on light right when you walk in, building smells old and musty. Room had ONE accessible outlet. Toilet didn't want to flush. Chain came off the toilet. No ac and no fan provided. Wifi barely worked. "Breakfast" consists of bagels, oatmeal, and muffins. Water was luke warm. No juice. Room was missing some tiles in the bathroom, mirror tarnished. Definitely not fancy or updated so if that's your style then this is the place for you. Place is just run down.

Originally booked a King room for my family to stay in while we were in town for a wedding. We weren't familiar with the area but we were pleased with the photos we saw online while booking. The property itself has so much potential but it is in desperate need of improvements. Immediately upon entering our building (Grizzly) it smelt like mildew, the carpets were old and stained, and our room was pretty awful. The bathroom was super outdated and old. The lighting was horrible (very yellow), the room smelt bad just like the building, there was bugs everywhere, and it was hard to even make it through the night. We ended up booking a last minute AirBNB because we knew we wouldn't make it another night let alone the next 4 days we needed to be in town. The photos online are misleading. The only reason why I am giving it 2 stars is because the staff was at least really nice and helpful. We paid $170 before tax for this room. It's a room I don't feel deserved to be more than maybe $80. We got a brand new AirBNB that was on the golf course for that rate per night that had full amenities and way more space.

I can't recommend this business because I have not visited them for years. It would not be fair for me to say anything about this business. Thanks again and thanks again I appreciate your time and loving everything you think you will need to have dinner with your family or visit the shop. Thanks again for your appreciation for this app and the idiots who think that what I think should have any bearing on what they do. The first two sentences are my real thoughts, the rest that follows is just BS th satisfy the 85 character requirement. So take this paragraph with a grain of salt!! Blah blah blah blah not good for you guys and your dad and your wife and your kids and your love and your family.

Not sure why this place has bad reviews. Maybe people's expectations were different. This is an older, rustic Montana lodge, so we were expecting that. The front desk people were super friendly and helpful. They let us have late check out because we wanted to go for a morning hike. The rooms were very clean. We originally were given a room on the front- pond side. But my husband asked if we could switch to the back by the creek, which they did. We are used to hunting lodges, so this was great! If you are looking for a modern place, this is not it. But we wanted a simple, rustic, clean, friendly place outside of town. We recommend staying here. Plus the Old Piney Dell restaurant is on the property and we really enjoyed it as well!

This place is fantastic. It looks like ski lodge but we came through in August. The staff -- Ashley in particular -- were exceedingly courteous and the one room apartment, complete with kitchenette was spacious, clean, and comfy. Our back patio had a running creek right behind it. We slept with only the screen door closed to the sound of the rushing water all night. Temps were 55F/12.8C outside so it is was a perfect nights sleep. Continental breakfast was available in the morning. There was a heated indoor, lap pool and jacuzzi with views to the outdoor scenery. Although we didn't use it, there is a pond stocked with trout for catch-and-release, a playground, and a very well-rated restaurant on property. We are DEFINITELY coming back here in the future. It was a GREAT experience from check-in to check-out. PS - Some people are rating this lower because it is "out-dated." If something is quality, it doesn't need to be new. Everything was clean and in working order. Give it a shot and you will love it too.

Worst place I've stayed in years. Run down, worn out, bug infested, uncomfortable, dirty - so sad because the location is beautiful. We stayed in one of the townhouses. The door onto the main deck was broken, couldn't enjoy that one. The other main floor deck had no chairs, just a broken, filthy table. The lower deck had no furniture at all, just weeds growing up through the decking.

Accommodations at this resort are worse than Motel 6. I stayed in Grizzly building and felt like I was in a dank basement. The facility is run down and needs some serious maintenance. Here is how I get to 3 stars: Room-1 Towels-5 crisp, bright white and clean. I have stayed in nicer places where I questioned cleanliness of towels Service-4 very friendly and responsive to inquiries Food-3 Continental breakfast was terrible! It would be better to get rid of it. Food catered for our event was tasty Retreat space in Twin Elk building-4 good space. Much better than rooms. If it had been as bad it could have ruined the retreat.

Pros - super comfy bed and they provide a fan for white noise. Honestly some of the better sleep I've gotten in a hotel. Couldn't hear the neighboring rooms at all. Beautiful area, but that's a given. Heated indoor pool. Cons - fairly dirty room. The "pet free" room we booked had dog hair and dog kibbles in the carpet/under the bed and radiator. The fitness "room" is a joke. An elliptical, weight machine and stationary cycle by the pool, so no privacy, super warm and humid, and the bike was in such poor condition it was unusable. No treadmill. The jacuzzi was busted and kind of dirty, and the pool is only 3 1/2 feet deep. Breakfast wasn't terrible but not the greatest continental ever (I'm always sad when there's no waffle maker.) The hotel looks pretty dated, decor-wise.

We enjoyed the stay here. Room was very clean and they asked if we wanted an upgrade at the same price. Of course we said yes. The staff were very helpful with places to eat and things to do. I would stay at Rock Creek resort again in the future. Beautiful view of the creek from our room.

I was very torn between 3 or 4 stars but settled for four due to one reason: the incredibly presentation of the resort and the outside keep up. A beautiful fountain that still was natural and a we'll preserves forest with the creek merely a few feet away. A bit of negatives: - Pool was too cold - Outdated room - the cooking supplies was TRASH - Murphy beds (fairly comfortable( Positives: - the bathtub was to DIE for, a glass of rose and bubble bath and I was set for hours - lockbox - good carpet - fresh bedding - clean! - beautiful couch and an amazing view, the forest, the creek, it was wonderful. Overall I would stay there again! A very small gym is also present and the maid is incredibly enthusiastic Highly recommended to couples without children.

Made a reservation with Dan. Took my credit card information and booked me for June with a military discount in their King apt. Never got an email confirmation so called back in the afternoon and was hung up on. Called back again and went to a fax. Tried calling back several more times. Dan answered the phone and hung up on me each time. This is a scam to collect credit card information.

Worst customer service ever! DO NOT stay here and DO NOT have your wedding here!!! They overbooked and rebooked some of my party in another hotel down the street. Said it was comparable. It was worse! Bed bug, cockroach level!!! How dare they! My group was a group of ladies who frequented this hotel 2-3 times a year for a retreat. The group that came in we got booted out for for was a first time one nighter who will not be coming back. The leader of our retreat has now moved her business else where btw. This place is old, need of repair and updating! The best thing was the river running thru the back of the property!!! Guests beware if the unethical practices! Holly you should be ashamed of yourself!

We selected this hotel off the website that does not do this place justice. It is an hour out of Billings headed toward Yellowstone. We arrived late and didn't want to drive too far. OMG! We woke up to this GEM of a resort. Our room was huge, it came with breakfast that you eat on the river. We couldn't have picked a better hotel!

Location was great. Amenities was fine, Room was serviceable, but service was severely lacking. I was told when I reserved the room and gave them my credit card that I would get a discount for having a AAA card. After arriving I was told that I could not get the discount. What could have been a nice one night stay was instead marred by dishonesty.

This is an older but nice place. Clean and nice amenities. No air conditioning but its in the Montana mountains so even in August it cooled down quickly with the window open, added bonus is hearing the creek outside. Very good value for the area. I'd stay here again. Hottub was clean and good for a hotel and the pool was, warm. Breakfast is continental and they let you know that when you check in, but it's good. The muffins were delicious. Service was good.

We stayed one night at Rock Creek Resort in July 2019 for a wedding. My elderly mother had her heirloom ring stolen out of her room and when she called to report it the manager he got mad at her and said, "so you are accusing us of stealing." She replied, " no, I'm reporting it to you". Instead of handling the situation professionally he blamed my mother and treated her with disrespect! There is no excuse for this kind of treatment. The manager should have looked into this report and cared that his guest may have had her ring stolen. Any professional establishment would have treated this situation differently.

I highly recommend! My husband and I were married here, and the experience was amazing. The staff was great to work with, the food was great, and the setting is beautiful. The rooms with the balconies the open up to Rock Creek are amazing. Piney Dell is also a wonderful place to eat, the food is amazing. We go back at least once a year.

Service - Outstanding - Chad, the front desk manager not only recommended all the activities, but made the phone calls and booked my activities for me when I was in all day meetings and my cell phone wouldn't work. Also, when the meeting room ran out of hot water, and once they were notified, immediately had someone come and replenished the water. Location - Outstanding, right at the foothills of Beartooth mountain range, plenty of wildlife to see. Someone saw a bear on the premise of the lodge the morning of the first night. Red Lodge was only a few miles away. Food - Excellent - I'm surprised that such a small town would have excellent food. For breakfast, we had eggs benedict. Another day we had the chef make us omelets. yum! Also, dinner time at the Old Piney Del Restaurant was very satisfying. Again, the quality of the food was excellent. I had the Wild-eye fish with a Oriental steak soup. The fish wasn't overcooked and very flavorful. Added to it was the magnificent view of the Rock Creek. So gorgeous! Room - Decent - My room had a direct view of the creek! You could hear the running water at night. Very soothing. Although the bed spread looked a little outdated, and the heating method also outdated, everything was clean. Bathroom provided plenty of towels, and the room had a lot of storage space. TV was a little outdated, but hey, in this area, you are supposed to do a lot of outdoor activities. For this small town, and for how gorgeous this part of the United States was, I was exceedingly satisfied with my stay here. Did I mention - Good Internet service that's free???? Activities on the premise - Better than all the other lodges around here - they have indoor pool, hot tub, tennis courts, playground area, hiking trails, balcony to hang out and watch the creek. I think it's great place to stay if you have kids. I'm definitely coming back and when I do, this lodge is the place I'll stay.

moldy smell in room, apathetic management that seems unable to solve issues, and very stuffy with old outdated furnishings. Too bad, I loved this place 10 years ago, but it seems to have stopped caring.

This is the absolute worst place I've ever dealt with. I had made reservations 6 months ago. When I called to verify I was told I made it through Expedia (I've never used Expedia...probably a search engine issue) I was told by the reservation agent, Ashley to cancel that reservation and she would make another reservation for me. I did that. This was a retreat I had been so excited to attend. The week before I spoke to Ashley 4 or 5 times. She assured me I had a reservation. When I arrived on 9/3/19, from a flight from CA-WA-MT, I was ready to check in. I was told I did not have a reservation. Ashley was off, however the young reservation clerk spoke to Ashley who told her I did have a reservation but no one could find it. They tried giving me the only room they had....huge hot tub; NO SHOWER. That was the straw for me. It took them an hour to find me a room. I was done. I checked out and got the last room at the Quality Inn in Red Lodge. The worst part is there were 30 women who were part of the retreat. They screwed up every reservation. We were staying until Friday morning, but they told those who were staying they'd have to find other accommodations because the resort had a huge group coming in on Thursday and taking their rooms. E-Gad, this retreat had been planned a year in advance. I was told the reason my reservations were cancelled was the Accounting Manager, Kelly had gone through the reservations and cancelled all what she assumed were duplicates. This place is run down. It hasn't been updated since the 70s or 80s. It is in a beautiful setting. Rock Creek is a poorly run business. The lady who set up the retreat had another one set for Spring 2020; she cancelled it. DO NOT STAY AT ROCK CREEK RESORT IN RED LODGE, MONTANA you will be dissatisfied and disappointed!

It was clean and friendly, but resort is a bit of a stretch. The facilities are kept up but they are older. I was here for work meetings and it was a nice spot right by the river and only about 5 miles from town. Staff was friendly, food was good. Coffee was not the best, but was at least plentiful.

Having made a reservation three months in advance for 2 nights to attend a wedding reception at the hotel this past July, we were very disappointed with the room we received. The room was shabby, with damaged blinds and a malfunctioning toilet that couldn't be flushed. A plumber did come and spent the afternoon dealing with the plugged toilet, just in time so we could shower and change for the wedding! But being right next to the outside door, with a loud banging trash can, meant that sleep was hard to come by. I would not recommend this hotel based on our stay.

PROS about having our wedding at Rock Creek are: -Reception food GREAT! -Reception staff GREAT! -Front desk staff GREAT! -Wedding venue location GREAT! -Accommodating for room changes-Flexible and Great! -Executive Director worked hard to fix the wrongs The rooms are pretty outdated. Nothing was really dusted. The honeymoon suite was very nice. Don't reserve rooms here if you are not comfortable sleeping on a Murphy style bed (pulls out from the wall). Most of the rooms have murphy style beds. The wedding staff/coordinators were to say the least not professional in regards to communication, promptness, attentiveness, attention to detail etc. The sales director booked back to back weddings which I think caused some "chaotic" moments for the rest of the staff. The main people we were supposed to be working with were catering coordinator and event coordinator. We didn't hear from event coordinator until the week before or the week of our wedding. The catering coordinator was absolutely awful. I mean, WHOA! If you want warmth and happiness preparing for your big day, do not work with her. However, if you choose Rock Creek, you may not have a choice. Between these two staff, it was apparent that they did not communicate with one another. The catering coordinator said "no" to a lot of things regarding set up. Be prepared, their staff does nothing for you and the catering coordinator will make sure you know this very fact. According to her, we had to do everything ourselves. However, on the day of the wedding the event coordinator made it seem as though it was not a problem and they would be more than willing to help move things around etc. The reception staff even lit our candles. The catering coordinator literally made us think that they DO ABSOLUTELY NOTHING to help you on your day. If she tells you that you can rent the equipment to play your ceremony music but they do not play the music for you at the ceremony, that is BS because the event coordinator actually played the music for the people who had a wedding the night before ours. Also, make sure you are absolutely sure about your wedding guest numbers. Babies are COUNTED regarding seating!!! So in our case, we were going to have 61 guests which included my husband and me. 4 of those guests were 4 and under. They are counted as seats and Rock Creek---more so the sales director will not make a simple exception or budge. She literally was going to make us add another section for $700!!!!! This is just for going 1 person over! Ridiculous! Talk about SALES and talk about MONEY HUNGRY! Thankfully, our count went down because a few people could not make it. Regarding our "almost" bad experience, I slightly fault the sales director. She booked back to back weddings, our wedding was on Sunday. I'm assuming it was the last wedding for the weekend. Therefore, the event coordinator was pretty much "done." Since you have to hire and/or do your decorating, I wanted to get in early in the morning the day of our wedding to decorate. We could not do it the night before because of another wedding. I told the event coordinator the time that I wanted to decorate (7 am). She stated that she would be there but she did not show up until 11:00 am!!! Thankfully, one of the front desk staff let me in the room so I could start decorating. When the event coordinator did arrive,strolling in at 11:00 am, she uses the excuse "I deserved some rest." Then, she had the nerve to start having issues regarding where things had been placed! Lastly, to top it all it off, she comes to me right before I'm about to put on my dress to tell me that we are "over 60 people." She counted the chairs herself. I almost lost it on her and began to cry. The seating chart I made had specifically 57 people on it including my husband and me. We also set up the chairs that way. We worked our butts off to get everything set up. Somehow, extra chairs were added. My husband ended up handling the situation and we asked the event coordinator to leave our wedding. SAVING GRACE- Executive Director, Kendra, Front desk supervisor, Sam, front desk staff and the reception staff were beyond amazing, patient, kind and took up the brunt of the work the event coordinator and catering coordinator. Our room reservations were all over the place but Sam was an absolute professional and handled everything so well!!! We ended up having an amazing wedding.

This is not my first time staying at Rock Creek. Stayed here about 15 years ago - found the furnishings for this stay were nostalgic as it appears no updating has been done since then! And I'm not kidding. Negatives: sauna not working, dated furnishings, still has the 1980's fat TV in room with minimal channels available and multiple DirectTV problems, crappy wifi in grizzly building. I know it is a vacation place, but some of us still have to check into work and read emails even while on vacation - this is 2018. Pluses: picturesque location probably most beautiful hotel in Red Lodge area, the Old Piney Dell is a wonderful restaurant with delicious cuisine and it is right on site. Even though everything is 1980's (imagine if Laura Ashley dusty rose and seafoam green met a southwestern or Native American decorator and had a baby....) The hotel and rooms are very clean and everything is being well cared for on the grounds.

Absolutely wonderful setting. Love the proximity to Rock Creek. Dog friendly too. That's the positive. It's currently 3am and I am unable to sleep due to the most uncomfortable bedding I have ever experienced. This is worst than I'd imagine a $49 highway motel being. The only bed is an ancient Murphy bed with a horrid old mattress. Not one stitch of these rooms (Grizzly) have seen any updates since early 70's. Hotel Impossible would have a heyday fixing up this joint. It stinks in the rooms. Bedding is older than me (40). Too bad tomorrow I will be so exhausted from zero sleep to even enjoy this property. I feel bad about the ungrateful post but if you're not willing to pony up any investment to your property then you deserve what review you get. Do not stay here with your children there is no separation everything is all in the middle of the room. The tv cannot even be viewed from the bed unless you use the sleeper sofa. And even if I could view it I'd wake the kids up. This is absurd.

I would give 0 stars if I could. Stayed here for a wedding. Dismal rooms. Dirty, old facilities and the beds were so uncomfortable. But the worst part is the customer service and the fact that this place is in the business of telling you when you check out that your room has been paid for by someone else, then promptly charging your card without notifying you. I was told a mistake was made and the employee should not have told me my room was covered by someone else, but they told me this (and I clarified multiple times because I didn't think it would be paid for by someone else at the wedding), and then NO ONE notified me there was a mistake and they were charging me anyways. They just charged me. Zero notification. I don't have a receipt for this charge, the charge was for more than the amount of the rooms when I checked in, and I have yet to hear back from anyone at this "resort" to sort out their mistake. I've now called twice. Absolutely ridiculous and shady business practices. You should not be telling your guests something is paid for then charging them anyways.

This place is highly overrated and way OVERPRICED! I guess you're paying more because they don't have bed bugs like every other place in town. Wouldn't be bad if they lowered their rates. Hotel breakfast is awful. Front desk woman with the grey here is pretentious and nosey. We like Red Lodge but this place needs some work.

Great beautiful setting in the wonderful Beartooth Mountains, best in area!!! Rooms need some TLC!!! Small things from burned out light bulbs needing replaced to large things like the HUGE NEED for additional insulation. Not a place you want to spend the night next to any kind of activity in the room next door as you can hear everything!!! On the good side is the loud bathroom fan to try to cover it all up!!! If you use sleeping pills or earplugs you will be better served! Other than that I LOVE IT HERE I'M JUST TIRED!

When I booked the hotel I made sure to let the front desk know we had a service dog. Great, they changed our room to accommodate him when we got there because I guess they forgot. No problem. We stayed for 2 days, no problems. As we were packing up the car and checking out, we went to get breakfast. I had my service dog with me, just like I did the day before. A woman who works at the front desk approached me and said she has to ask me to leave because dogs can't be in the breakfast area. A very rude older lady yelled at me, saying dogs shouldn't be by food. I told them he's a service dog, and she still asked me to leave. He had his vest on and did not even bark. Luckily we were already on our way out because I was about to make a scene. I called a manager to explain the situation and she said she would try to accommodate us for this unfortunate situation. It's been weeks and I haven't heard anything still. Update your training and learn that service dogs are allowed everywhere. He saves my life, and you lost many recommendations.

Does the expression "lying by omission" mean anything? We booked here to attend a family reunion. All of our group had children - some young and some adults - staying with us. The lodge assured us that the rooms provided would accommodate the number of people in each party. Well - talk about customer service! - they apparently also decide the sleeping arrangements. Each room in the Grizzly Lodge was a disaster. I had four adults in a room I was told would sleep 6-8 - yes, but communally. We had a Murphy bed and a pull out sofa bed in the living room. The one bedroom (in the executive deluxe "suite") had a queen and a day bed. Cozy. The front desk staff could not understand why we were so upset. Another person in our party was not so fortunate because they did not choose the executive option. Who knew (aside from the manager of the lodge) that they would all be sharing a Murphy bed in the living room - no bedroom - and no sofa bed. They just had a couch. No wonder the web site was so vague about the rooms. You cannot get information on what exactly is included in those rooms - it just boasted of full kitchens. Yes full kitchens and no privacy. And no cell coverage. None. Nil. You have to go to town to make a phone call. And the Wi Fi is iffy. So, don't expect to take an hour to catch up on mail or calls. The Continental breakfast was average. I had to clean off my table of spills, though, since the young man seated nearby (apparently to make sure things ran smoothly) didn't bother to get off the bar stool to make sure things ran smoothly. The only thing useful about staying here is if you just want a place to put your bags while you explore the area - which is beautiful. And speaking of the surroundings - don't ask the front desk for suggestions on trails. We needed a nearby, easy trail for young children. The woman at the desk directed us to the trail adjacent to the lodge. Brutal. We found out later, through tour guides, that this was considered an advanced trail and very difficult. Not fun for the kids!! This is a tired, worn down lodge. Probably continues to thrive because by the time you arrive in this remote location, all you want to do is get out of your car. Don't plan to go here if you want a place that can accommodate large groups of varying ages. They just don't get it.

Two-and-a-half stars. Beautiful setting but numerous problems with this hotel, starting with the name. It is by no means a "resort." From check in to check out, here are my observations: There are no bellmen, and to push your luggage cart (there are only two) involves lifting the cart over a bumpy step through a narrow door, while holding the non-automatic door open. God help you if you're elderly, have a stroller, etc., because there's no one to help. The hotel is rustic (which is nice) but extremely dated and in dire need of a refurbishing. In July the rooms are hot but there is no air conditioning. They give you a fan, which meant unplugging a lamp that we needed. So the choice was having enough light or being somewhat cooler. There was a Murphy bed and a sofa bed, which didn't lay flat. We found a pair of soiled panties in our bathroom, we had to go down the hall to get extra toilet paper and towels and there wasn't a bathmat. For a "resort" there is only a modest continental breakfast, with breads, mostly sugary cereal (Fruit Loops and Cocoa Puffs but also Special K), yogurt, apples and bananas. There is no room service, no place for lunch (unless you want to drive into town) and one restaurant that is open for dinner fron 5 to 9 each evening. The restaurabt has a nice bar. There are no activities. The "gym" is a joke: a creaky old elliptical machine, a weight machine and one stationary bike. So at most only three people could workout at a time. No mats, no free weights, no towels, no water, no ventilation, no nothing. The hot tub wasn't working. There's a nice patio out back overlooking the river, but no tables, no chairs. It would have been nice to sit and have a drink there, but they don't do that. The staff was polite but largely complacent. Again: This was by no means a resort. It's a modest old hotel in a nice setting. They seem to have no need or interest in getting better because there's nothing else within many miles. Overall, this did not live up to our expectations.

Beautiful location! Clean as expected. Good value. Internet is slow and unreliable Can be warm in the summer. Nice place to stay overnight.

Tried requesting a refund for a cancelled reservation and apparently there is never a manager or an accountant available. The credit card charge should not have happened in the first place and all of a sudden no one is able to help. Watch your money people especially if you cancel a reservation this place is a joke!

Registered over the phone for Mothers day weekend for Romantic getaway package. A couple days after registering without any problem I got a call from the hotel saying that they couldn't deliver on their package since their restaurant would be closed on mothers day. They never mentioned that when I made the reservation. So after weighing my options I rescheduled my reservation for the following weekend. I arrived at the hotel for checkin and was then informed that the hotel was hosting a large banquet that was monopolizing the entire restaurant where I was had dinner reservations made at the time of my booking. NO APOLOGIES for doing this. They simply gave me the regular rate for the room. Also the hotel staff were very inattentive when it came to manning the front desk. Our second day the cleaning crew didn't come all day and I had to call for fresh towels. The website said that our room came with WiFi, but the wifi only covered about half of the building and definitely NOT our room. The hotel itself is in a total cellular dead-zone, but you start getting service as soon as you leave the parking lot. That said, the room, pool, and gym were clean and in good order. The restaurant had decent food for about $30-40 a plate. The gift shop that is featured in the website and by past guests has been PERMANENTLY closed. It has been replaced by a small case in the main lobby next to the front desk.

My sister had a winter wedding up at Rock Creek. To start off the day, the suite that we reserved had some issues with the boiler so they promised us other rooms that were comparable. We were also promised by the Rock Creek wedding coordinator that we could get into our rooms earlier due to the inconvenience. This was not the case. One of the front desk workers was so rude to the bride, she actually hung up on the bride, it was impossible to talk to her. The rooms were gross...they were old, run down, and need some serious tlc. The wedding coordinator for the resort was absolutely the most rude, horrible, and insanely unhelpful person. It wasn't until she left for the day that the wedding party could get anything done without her rudeness. There were details in the contract that she blatantly ignored and then blamed us for the mistake. I cannot put into words how difficult it was to work with her. However, after she left, another hotel staff working the wedding was incredibly nice and helpful. I do believe her name was Robby (pardon the spelling). I cannot thank her enough for her help. If you are considering a wedding at the Rock Creek Resort, please reconsider. Luckily, everything turned out amazing, no help from the wedding coordinator. No one should ever have to say, "Luckily everything turned out" on their wedding day.

Food is great. Service is great. View is great. Room was clean. Needs some updating. Tiny old tv ( yeah I know but football was on ). Shower was terrible. Toilet barely worked. Baseboard heat. AC is a box fan. Only one outlet worked in the room. With some updating, it would be 5 star.