Rock Harbor Lodge at Isle Royale Resorts

When visiting Isle Royale your only option is this Lodge or camping, so they could have easily phoned it in. However, it really was a mostly great experience for our 3 nights. The location in Rock Harbor is phenomenal with great views in the rear of the room with 2 comfortable chairs.||The room itself was comfortable and large, as well as clean. The bed was only average in terms of comfort, but for something this remote, it was fine. It should be noted though that there isn't daily housekeeping and the front desk is only open from 7 AM until 8 PM. ||The staff we interacted with were all extremely friendly. The only issue we had though was we were given incorrect information about our seaplane (they told us it was definitely going to be significantly delayed and to not wait for it at the dock, but our flight was on time).||There are also 2 restaurants here and both were very good, especially for such a remote location. They also had plenty of Gluten Free options for guests.||We would definitely go back here when visiting Isle Royale NP!

Rock Harbor Lodge was better than expected! The view of the lake was spectacular. We loved our deck to sit and watch the water and a storm roll in! Restaurant nearby was good. Fun resort atmosphere with harbor, trails, and food all close by. Staff were great at accommodating us when we had to stay an extra night when our seaplane was canceled. Community room with tables, books, iffy wifi also available to use.

First time to the island and we requested a first floor room due to its balcony. Highly recommend you do this as well. We enjoyed coffee on the balcony every morning feet away from Lake Superior with beautiful sunrises. . We were in room 3 at the end of the building and it was quiet and so enjoyable. The room was updated and had a coffee maker. Extra blankets were available if needed but it was 70 everyday we were there. The bathroom is small but served its purpose. We were there for 2 days and would stay longer the next time.

The cottage was great for our family. More amenities than we expected. Large window viewing out. Bathroom could use some updating. Great location! We stayed one night which we found to be the right amount of time to do a hike in each direction. Would stay here again if we return to the island.

We stayed in a housekeeping cabin at Rock Harbor. The cabin was great and gives you more solitude. There is a large picture window with chairs in front. There was a coffee maker, toaster, some dishes and pots and pans. Bring paper towels or napkins. We took a cooler loaded so we did not have to eat at the restaurants. There was a queen bed and bunk beds. We were there for 3 nights and there was only 1 towel per person for our stay and the shower did leak out into the floor due the shower curtain not great. But a nice shower otherwise. The reason for the 1 star for service is because we booked 8 months in advance and request a certain cabin. When we got there we were no where near that cabin and our view was mostly other cabins in front of us. There are only 2 windows that open and they are in the bathroom and closet area. It was very warm the day we got there and went to the office to request a box fan only to be told they don’t have them. A lady behind me said they had one in their lodge room. The lodge they reference is a very small living room type place. The day we left it was pouring rain and very cold. Therefore after check out time and before the boat leaves is quite a long time. There is very little inside space for people to wait. The cabins are definitely the best place to stay if you like solitude.

We had a terrible check-in experience. The official check in time is 4 pm. We arrived at the island at noon after a nearly 4 hour boat ride with relatively young children, who had to get up at 6 am. We were hoping (knowing we were not entitled to) for early check-in. The guy at the office was simply so rude. Zero understanding for a situation with the kids and zero helpfulness when we asked if he could give any estimate on when the room could be ready based on his experience with the cleaning schedule. He said there's no way he can do that, in the most unpleasant of tones. I can't understand why it is so difficult these days to have a customer oriented mindset when dealing with a customer. We will certainly not be coming back.

The room itself is like a cozy, rustic wood-paneled cabin. The views of Lake Superior cannot be beat, especially since the rooms come with a little seating area next to the large windows. The linens and floors are clean, the unit is quiet, and the beds are comfy enough. There is no AC, refrigerator, TV, or even Wi-Fi, which was a bit irritating but also expected out here. They do provide a fan, which was useful. The bathroom is old and could use an update. The windows have screens on them which was great for falling asleep to the sound of waves crashing along the rocky shoreline and the calls of the loons. The service we received was fantastic. Easy, efficient check-in and friendly, helpful staff. They even provide a complimentary bellman to take your bags to and from the ferry and your room. All that being said, the price point (~$300 per night) is way too high, but we did have a good stay.

I stayed there one night, and the rooms were fine. I just want to warn people to make sure to double-check the name on the reservation. I acknowledge it was my mistake booking under my name when my father was staying there (same last name), but they would not allow my father to check in for the reservation, and I was already on my way to the campground and had no cell service. They purposefully allowed my room to sit empty for a night when someone was attempting to check in for the reservation. Luckily, there was another vacancy, so even though we were double-charged, my father had a place to stay for the night, but if there hadn’t been a vacancy, my older father would’ve been left with no tent and no place to stay.