Rock House

Thank you for a lovely night in your beautiful hotel room with stunning views of the sea and river, and a powerful shower & :free parking— it was a great stay! The only downside was the £15 charge per dog per night, which I hadn’t encountered before. It’s something to consider if you're staying more than one night. The staff were friendly, and the area is perfect for couples. I didn’t eat at the hotel, but the meals I saw being served looked delicious. I highly recommend the fish and chips by the seafront — they were fantastic!

This was probably the worst hotel experience that I've had in decades. My wife and I were in Lynmouth for a shanty event and our room was included in a block booking.||Problems started with the check-in process. I was somewhat bewildered to find the Reception desk empty and a notice that asked me to ring a non-existent bell. I eventually found the bar, where the barman told me I needed to check in at the Rising Sun. At the Rising Sun, I still couldn't check in because the staff had mixed up invoices/bookings and were unable to determine the balance I needed to pay. The person who had made the block booking had to attend to attempt to resolve the issue. I wasn't privy to the ensuing conversation, but my friend returned after a while, handed me my room key and told me the balance payable. I attempted to pay that balance on three occasions before succeeding as nobody was available who could process my payment on the first two attempts. I doubt that I've met with such a convoluted and inconvenient check-in procedure.||Once I had my room key, we dropped off our luggage to our room and returned to the shanty event, retiring to our room at about 11:00pm looking forward to a decent shower and a good night's sleep: but that didn't happen...|- The shower unit was temperamental and it took several attempts before the shower stayed on.|- The shower drain was blocked and I soon found myself paddling in over an inch of soapy water.|- The bedside lamps didn't work as they were not plugged into the wall sockets. The bedside cabinets (which seemed part of the headboard, and so could not be moved) were too close to the sockets to allow the lamps to be plugged in and so we ended up using our phones as torches.|- The bed was incredibly uncomfortable -- hard and lumpy, with something that might have been a broken bedspring. We had almost no sleep and both my wife and I had backache by the morning.||Our sleepless night was purgatory and, had the reception been manned, we'd have probably checked out in the middle of the night rather than spend another minute in that room. We ended up handing our key back to the Rising Sun at 7:30.||Then, to add insult to injury, My friend who made the block booking later emailed me to say that they'd charged him the balance for my room -- the balance that I'd already paid the night before. Thankfully, I'd insisted on them giving me a receipt for my card payment, which I scanned and emailed back to my friend, who should now have proof they'd overcharged him and so be able to claim a refund.||We may be back for next year's shanty event ... but there's less chance than a snowball has in Hell that we'll be staying at either the Rock House or the Rising Sun.

Hard to judge service as currently they are only offering food 12-6pm. However, the service from the rising sun, where we checked into, was exceptional! Would like to think this kernel of service will come over to rock house when fully up and running.

Being coming to Lynmouth for many years now and this place is very hit and miss. On the plus side the garden is lovely and is only place in Lynmouth that gets the sun all day. The food this year wasn't great, just chips, burgers and a salad. Also offered sausage rolls and pasties. The staff are trying to be helpful offer great service but are let down by the lack of facilities in the bar. One day couldn't do coffee. Hopefully the new owners will invest and get this place back to being brilliant again.

Staff tried really hard to be accommodating. There was a view of the river from the lovely bathroom. But there were no grab rails in the shower and it needs a non slip coating on the shower floor. Unfortunately the only accessible room is next to the washrooms of the pub. The Koti Sauna - bookable on line - is nearby with a fabulous view.

I am writing this in hope that this beautiful pub can be rescued! I live locally and this used to be such a great place to meet friends on a warm.summers evening, super position, nice garden but that's where the positives end. Rude, incompetent staff, filthy dirty glasses, given lager instead of cider, staff complaining infront of customers, no people skills whatsoever. You are an embarrassment to this pretty little town of Lynmouth. Get your act together, make some effort, employ staff that care and be the great pub this once was!!!!

Our recent stay at The Rock House Hotel was far from ideal. The check-in process was cumbersome, requiring us to walk to a sister hotel with all our luggage to get a key and pay upfront for a non-refundable stay – a strange demand given we hadn't even seen the room.|Major concerns arose during our stay, particularly a camera on the outdoor sauna pointed directly at our room window, raising serious privacy alarms. We were also frustrated to learn breakfast was not included, despite online information suggesting it was, and it was offered at a steep £15 per person. Our room was consistently cold throughout the night, the shower leaked, and there was a noticeable lack of staff on site. While a shorter stay was arranged with breakfast included, the initial experience left us so uncomfortable that we chose not to use it. Many aspects of this stay fell short of expectations.

Walking the first 2 stages of the South West Coast path - it was lovely to arrive at the Rock on the end of day 2. Great food that night - room was immaculate and bed super comfy! Views amazing - loved it! Thank you