Rock House

The publicity is deceptive and dishonest. It is No boutique hotel, but an unmanned,downmarket annexe. Our friend and us had booked 2 rooms. We arrive to find the place in virtual darkness, with vans parked outside in the inadequate parking, giving the air of a neglected council building. A peremptory note on the glass doors tells us to collect keys from across the bridge and to repeat the exercise for breakfast.when we finally obtain the keys having paid in full we enter the building, passing a high counter. We inspect the unwelcoming lounge which on this occasion was unlocked littered with empty bottles and paper napkins and through an open door see the kitchen piled higher with with dirty plates. , glasses etc.|Our ground floor room me t to the toilets was along a dingy ,scruffy corridor with a badly stained carpet. Three room is small and tired, with chipped paintwork no wardrobe of chest of drawers and a tiny. Decrepit dressing table. The bed is comfortable, the shower room well fitted and the cleaners have done a good job considering. We try to ignore the 2 square metres of render that has fallen off the wall outside our window. the fact that at the time of booking we erected not old that we must make a five minute regardless of the weather, is deceitful and unpardonable.For this privilege we pay £156.00 per night bed and breakfast!|However the crowning glory of this dysfunctional absentee management. Is to be their much vaunted Exclusive Supper New Years Eve Event !!! At £100 per head we are to be indulged, sadly we were again taken in. On the evening the food appears. A few items in the train of bland, Ill matched offerings , stick in the mind. The liver parfait canapé is good, the turbot well cooked , the cheese croquettes very tasty, the rest of the badly conceived , poorly executed dishes can at best be classed as mediocre. A palate cleanser sorbet tasted vile and ruined another diners wine tasting. Two tables however were not even served with the rest of us and eventually had to ask if this delay was deliberate.; possible it was as the same wait was repeated from then on. |The whole experience over 6 days,was a ghastly mistake and there was no acknowledgment far less an apology from the absentee management, for the obvious failings.

Stayed 2 nights in early September 2024. No one at reception you have to follow the instructions on the door. The room was OK. Nice bed and shower. Somethings showing a bit of wear and tear. Like others we had to walk to the pub for breakfast which was not ideal. The breakfast was good though. It is a very steep climb up to the town or you can take the very expensive water powered lift and they know that you don't have much choice in that! 2 nights was enough here for us. By the 2nd day we were starting to get bored. Weather wasn't good do that didn't help.

Whilst we love Lynmouth and love the Rock House, the unmanned hotel situation isn't for us. We stay at The Rock house as it's the only ground floor room in Lynmouth . To go to the Risiing Sun for breakfast isn't easy if you are disabled as the bridge has no ramps. |Anyway, loved Lynmouth but it's not for the less able but it was nice whilst it lasted.

We have stayed at the Rock House Hotel in Lynmouth when under previous ownership, it had been gradually going down hill over the years. So when we heard that the owners of the Rising Sun had bought the place we thought that they may have improved the place. However, when we booked we did not realise the hotel would not be manned, with no kitchen or bar facilities. We did get an email after we had booked to tell us this.||Upon arrival we had to check in at the Rising Sun over the river, and we were given a key, and then had to find our own way in and to our room. Breakfast, which was adequate at best, was served at the pub over the river. ||The hotel has a ‘shut up’ smell, very musty when you walk in. The room was quite small and very tired looking. We will not be staying again.||The hotel feels like a ‘bunk house’, we won’t be coming back.

We booked way back in September 2024 for a 3 night stay from 8th until 11th March 2025, through booking.com. We looked at the website on January 28th and realised that a yoga retreat was advertised from 7th till 10th March 2025, so called up to ask if that would affect our booking and was VERY rudely told that, yes, we would no longer be able to stay at Rock House, but would be offered accommodation at their sister hotel The Rising Sun, still in Lynmouth, but not where we wanted to be! We stayed at Rock House previously about 20 years ago and loved the location. We had also made sure we could have the disabled accommodation at Rock House, as I have mobility issues. So with just 5 weeks to go, we hadn't been informed and I was told by the VERY rude lady that they would have told us on arrival!!! So potentially, a long drive from Hampshire could have been for nothing! Needless to say, we will not book with them again. How can you book a room 6 months in advance, with confirmation, and then be turfed out for a yoga retreat, with no consultation at all?? Very poor service!!!

I stayed one Saturday night in this hotel with my mum and my little dog. The room is spacious and clean and the view is very good. We had dinner at the hotel, the food is very very good. The breakfast is free and everything cooked just right. I love their beer garden with live music. After a long coastal walk, drinking in their garden is soooo enjoyable. All staff are very friendly. Parking at the hotel is free first come first serve for residents. And there are on the road parking just 2 minutes walk to the hotel. The parking fee is very reasonable. And last but not least, the location of the hotel is just perfect. Beautiful and perfect. We had a great time there. Thank you!

So, we were looking for a last minute get away in North Devon. Booked (we thought) 2 nights directly on their website. Received email confirmation however booking was incorrect (had booked for 4 adults and 2 rooms rather than 1 room for 2 adults!)...Email sent to them 3 times: no reply. Called hotel I believe around 12 x over 24 hours: no answer or answerphone. Appears completely unmanned !! Managed to book elsewhere close by last minute thank goodness!! On walking by looks deserted with odd light on...NO idea what's going on with this place !!!

Stayed a Saturday night while in the Lynmouth area and the Rock House Hotel is a great place to stay. We had room 1 which had a sea view and the constant running water from the estuary behind it, which sent us both to sleep in very quick time, helped by the soft bedding and mattress; a very warm shower, fluffy towels, and complementary toiletries. The check in process was easy, breakfast the following morning, was hot and plentiful, with plenty of choice of food and drinks, for adults and children alike. ||My one watch out is the free parking, yes there is free parking, but when the hotel is full, the parking cannot accommodate all the cars if all rooms have one and some of the spaces are very tight, if there are larger vehicles parked. However, a 5 minute walk away is a large car park, where you can park overnight and into the next day, so no need to get up early to move your car or feed the meter. But don't let this minor point put you off staying here, it really is a lovely place to stay and run by people who care about you and your stay.