Thereaper2808
Google
The publicity is deceptive and dishonest. It is No boutique hotel, but an unmanned,downmarket annexe. Our friend and us had booked 2 rooms. We arrive to find the place in virtual darkness, with vans parked outside in the inadequate parking, giving the air of a neglected council building. A peremptory note on the glass doors tells us to collect keys from across the bridge and to repeat the exercise for breakfast.when we finally obtain the keys having paid in full we enter the building, passing a high counter. We inspect the unwelcoming lounge which on this occasion was unlocked littered with empty bottles and paper napkins and through an open door see the kitchen piled higher with with dirty plates. , glasses etc.|Our ground floor room me t to the toilets was along a dingy ,scruffy corridor with a badly stained carpet. Three room is small and tired, with chipped paintwork no wardrobe of chest of drawers and a tiny. Decrepit dressing table. The bed is comfortable, the shower room well fitted and the cleaners have done a good job considering. We try to ignore the 2 square metres of render that has fallen off the wall outside our window. the fact that at the time of booking we erected not old that we must make a five minute regardless of the weather, is deceitful and unpardonable.For this privilege we pay £156.00 per night bed and breakfast!|However the crowning glory of this dysfunctional absentee management. Is to be their much vaunted Exclusive Supper New Years Eve Event !!! At £100 per head we are to be indulged, sadly we were again taken in. On the evening the food appears. A few items in the train of bland, Ill matched offerings , stick in the mind. The liver parfait canapé is good, the turbot well cooked , the cheese croquettes very tasty, the rest of the badly conceived , poorly executed dishes can at best be classed as mediocre. A palate cleanser sorbet tasted vile and ruined another diners wine tasting. Two tables however were not even served with the rest of us and eventually had to ask if this delay was deliberate.; possible it was as the same wait was repeated from then on. |The whole experience over 6 days,was a ghastly mistake and there was no acknowledgment far less an apology from the absentee management, for the obvious failings.