Blake A.
Yelp
Not the best experience. I came in wanting some length taken off the top, a low taper, and with the sides kept a little longer to match the length up top because I don't like disconnected parts. Even brought in a picture. Instead, the top was kept long, the taper started way too high, and the sides too short. I tried to make the style work but was too hard, nothing wanted to do what I wanted it to.
I called to have the cut fixed. I was told to come in 4:45. Got there 4:40 and told it would be just a minute. No one said a word to me after that until 5:15. I was told that it was how my hair grows that made the style look bad. Not that the style I was given isn't what I asked.
The new cut is still bad. I have random long pieces sticking out a half inch longer than the rest of my hair. It doesn't help that John immediately styles your hair so you don't get a chance to examine it from the side or back. I'm going to another place to hopefully get it fixed finally.
UPDATE 6/5/2018: RESPONDING TO THE OWNER'S RESPONSE
First: I was never offered a drink while I was waiting. I know this because I was texting my fiancée the entire time since I usually just live with a bad haircut and never get it fixed so she wanted to make sure I got what I wanted. No time was there a "someone finally came up to me." To directly copy from my texts: "still waiting", "still sitting here", "it's been 25 minutes since I walked in", and "no one has said anything since I first came in."
Second: I was under the impression I had a 4:45 because when I called earlier I was told to come at 4:45. If that isn't a convenient time then don't tell me to come then. I understand wanting to squeeze me in as soon as possible, but if that amounts to sitting for half an hour while you are busy with numerous other customers and closing duties, give me a different time or explain that to me beforehand.
Third: it is the exact same picture because I only have one picture of a man's hairstyle saved on my phone. That one. I didn't somehow magically produce a different saved photo at that moment which then deleted itself. I do understand it involves a bunch of styling, but you never gave me that cut and style. I had shaggy hair coming in that was annoyingly long for me so I know I had enough to work with. I told you I wanted to keep the sides longer up top with a low taper. You went way too high and too tight. I specifically said I did not want a disconnected part and that I wanted the hair to the left and the right of the part to be the same length. I didn't want asymmetrical so I wouldn't have to worry about picking out long pieces from one side and short pieces from the other.
I also never stated I wanted a wash and wear. I stated I wanted something that on the weekends I wouldn't have to put a ton of product in and could wear it more messy for a casual look. And my hair coming in had been blow dried with mousse in it and still looked bad. There is no fault for assuming things because I was pretty specific about what I wanted. This simply isn't what I wanted.
Lastly, there is no manipulation of the hair. I didn't comb specific pieces over to make a bad picture. The piece sticking out is well below the part in my hair. It's not coming from above it. I also know how to blow dry and style my hair. I've had it all my life. I have pastes, mousse, creams, and pomades. This isn't a styling issue. It's a cut issue.
I hate writing bad reviews and I also really hate having to defend myself. I wasn't going to respond until you commented that "this style can be manipulated to look bad." That accusation is a pretty crappy thing to do and really pissed me off. Your place had great reviews and I was really excited to have a salon I could stick with and be a regular at. Not anymore.
